We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Boutique Hotel with some amazing staff and excellent room size (as per HK Standards)”
Review of Butterfly on Prat

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Butterfly on Prat
Ranked #50 of 718 Hotels in Hong Kong
Certificate of Excellence
New Delhi, India
Level 5 Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Excellent Boutique Hotel with some amazing staff and excellent room size (as per HK Standards)”
Reviewed 26 December 2013

Our experience at Butterfly on Prat was excellent.

First and Foremost - the location is excellent - a busy street - nice small eateries nearby, close to the bus stop (A-21 Bus can be used - direct from the airport), three East Tsim Sha Tsui MTR entrances just 2 minutes away, and walking distance from the star ferries. It's actually central to all destinations - so full marks on that

Second - The staff is very very very good! Trust me on this! The front desk deserves all the appreciation - warm, courteous, super efficient and well mannered. A special mention for Stephen at the Front Desk - made us feel at home!

Third - The room size is good (20 sq m) as compared to 13 sq meter rooms in rest of HK. Good to have the extra space.

Free Wifi is an added bonus - maybe a pool was the only thing missing (or maybe I missed it)! All in all - a great experience! 5/5 for Butterfly!

Room Tip: Higher Floors are less noisy!
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rajat_Dua_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, 2 January 2014
Thanks a lot for your encouraging comment. It's great that you enjoyed your stay so much and we are most happy to hear how our guest services team have impressed you. Stephen and all of us will surely keep on providing such warm and attentive services, and we hope to see you again in Butterfly on Prat in the not too far future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,813 reviews from our community

Traveller rating
    1,245
    1,235
    254
    55
    24
See reviews for
637
944
293
362
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (299)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Shanghai, China
Level 5 Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 24 December 2013

I have stayed here many times in the past 18months and even previously have written a review, but I had to add another after my most recent experience. I was treating myself to a weekend in Hong Kong to enjoy some horse racing action for my birthday and as always I stayed at the Butterfly on Prat. I was traveling alone and made no mention of anything special during the check-in process. After I returned from lunch I was notified that a special packaged had been delivered for me. I call the front desk to inquire and 20 minutes later two staff members arrive at my door with a personalized birthday cake and sing me "Happy Birthday." It was a wonderful touch and completely unexpected. Then when I checked out two days later the staff gave me a framed picture that was taken of me with the cake and a staff member. It was a very special little treat. I really appreciated their attention and recognition of this and it just reaffirms my belief that good businesses have good employees that care about what they do. Again, I would recommend a stay at any of the Butterfly brand hotels because of these qualities.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, 2 January 2014
Happy birthday to you again, how lovely that we could share such wonderful moments together with you. Keep in touch and we can't wait to welcome you back with us again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 December 2013

Right in the heart of Tsim Sha Tsui, Butterfly on Prat is an easy, pleasant walking distance to much entertainment, dining, shopping, subway, bus lines. The staff was kind and accommodating, and they speak English for those who require it. Our room on 10th floor was spacious, comfortable, quiet and modern, with very large, elegant bathroom shower. The hotel was under renovation while during our stay, but we neither heard nor saw any indication during out stay. NOTE: We booked through Orbitz, so got a fair deal. DOWNSIDES: (1) The bedroom area had what appeared to be old carpeting, and there was a musty odor when we first arrived -- but the odor disappeared after air conditioner ran for a few hours. (2) No hair dryer, iron or ironing board. TRAVEL HINT: From airport, take the subway (Airport --> Kowloon). Then take the free subway bus shuttle (K4) to Park Hotel. (It runs every 12 minutes.) Prat Street is just two short blocks from the Park Hotel, and Butterfly is just 1/2 block off Chatham Road. When returning to airport, catch the K4 on Cameron Rd. just off Chatham.

Room Tip: Request an upper-level room if you want quiet. Kowloon is lively and noisy at night, into the wee ho...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, 23 December 2013
Thank you for taking time to share your feedback from your recent stay to us. We are pleased that you enjoy our location and services. The tenancy area of the hotel building is in fact undergoing some renovation, we hope it did not affect the overall satisfaction of your stay. On the other hand, hair dryer is a featured facility in our hotel while the iron & ironing board could be offered upon request as well. And regarding the condition of the specific area you mentioned, we will definitely review and seek for possible improvement to ensure our proper quality standard is maintained in all guest rooms.

We wish you a most enjoyable holiday season and looking forward to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing
Level 5 Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 December 2013

Pros:
Close proximity to MTR
Good water pressure in shower
Comfortable bed

Cons:
Pictures are deceptive. They make the rooms look better than they actually are.
This hotel is under construction! From 10AM-6:30PM Mon - Sat there are jackhammers and other constant noise. Most hotels offer a significant discount when under construction - this hotel did not do that (at least not for us).
Value for the money is poor. I've stayed in HK many times... this is my first time staying in Kowloon instead of HK island. Prices are cheaper on the island for a better room (which is not typical).
Rooms are dated and grimy. I tried putting clothes in the drawers and when you pull the drawers the entire unit topples over making it useless. The rooms are clean, but dirt has settled into the corners of the tiles. Needs a deep clean & and makeover.
Unfriendly staff experience - called down for an extra blanket, they said they were entirely out because other guests asked for extras... I asked what would happen if I spilled something on my blanket (because I didn't believe them), and they got annoyed and got off the phone. They later brought another blanket and when my husband thanked them the girl ignored him and walked away. Not a big deal, but it was a simple request and we were treated as an annoyance. Never a good experience.

Overall - there are much better values for the $ in HK. I won't be back here again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OfficiallyForeign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, 17 December 2013
Thanks a lot for your valuable feedback. It's unfortunate that we were not able to deliver an enjoyable experience for you during your recent visit. Please accept our sincerest apology that your stay was being affected by the renovation work of the building's tenancy area, we definitely understand the importance of our guest's comfort and we have pay extra attention and control to limit the possible disturbance.

Guest services is an area that we set for ourselves extremely high requirement, while the staff's attitude and handling skill as you mentioned is no where near our usual standard. We will have a detailed investigation immediately about that and we promise to rectify if there's indeed a shortcoming in our guest services quality.

We believe Butterfly on Prat is capable to offer you a much better experience that your recent one. We truly hope you would return and visit us again, and we are confident your next stay would be a much more enjoyable one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 December 2013

my first time in Butterfly on Prat and very different to many other hotels I have seen in Hong Kong.
first it shares the great location in Tsim sha Tsui with many other hotels - for people who like it calm this area is not recommendable ;-) - secondly the rooms are bigger than many other hotels in HK.
the styling is simple but colorful and much more nicer than most old fashioned hotels around.
Wireless is fast and shower works great (which both is not always standard as well) .Butterfly does not offer breakfast but opposite of the road is a Delifrance for those who need a sandwich in the morning - coffeemaking facilities are in the room anyway.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pirrot27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, 17 December 2013
We are so glad to hear that you had a nice experience visiting Butterfly for the first time. Please do not hesitate to reach out to us if there is something we can do to make your next visit more enjoyable, we look forward to meet you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delta
Level 3 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 December 2013

My wife and I recently travelled through Hong Kong, to SE Asia, on a 3 week vacation. Our outbound stay was at the Butterfly on Wellington. Overall, it was a terrific hotel, but room rates changed while we were travelling - it's not cheap! On a staff suggestion, we tried the Butterfly on Prat (slightly less expensive) on the return leg of our trip. No question, the location in Kowloon is ideal. However, I do have a number of complaints. At the check-in, there was no flexibilty on existing special offers (ie; room upgrades) or room selection (an 07 configuration was requested). Fair enough, but we were returning guests to the Butterfly group, and it was our understanding that the hotel was not full. As for our room, there was no ambient light - the window covering was fixed. And a very large carpet stain, spoiled what would otherwise be an adequately clean room. Finally, (and I am not pointing directly at the hotel), it's my impression that there may be an alliance between (some of) the front desk staff and local taxis when it involves trips to the Airport. The Airport Express from the Kowloon station is a very efficient option, and we knew that (contrary to the argument of the hotel clerk).

Room Tip: I would ask to see the room assignment first before checking in.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 14Alpha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, 9 December 2013
Thanks so much for your support to our brand and sharing your feedback with us. It was surely a disappointment for us as well for not being able to impress you again on your returning trip to HK.

We value our loyal guests very much, especially concerning the choice of room we should have made every possible arrangement for settling you for a comfortable stay. If there's in fact a shortcoming in our handling skill we will definitely make sure necessary improvement are done in no time.

We would love to have an opportunity to welcome you back in any one of our Butterfly hotels and to offer you a much more pleasant experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
1 review
Reviewed 8 December 2013

Friendly service, cheery decor, quiet room at night. Location is excellent for walking to the many Kowloon and. Hong Kong attractions.
Several good eateries and bars nearby. Access to airport 40 mins either by. Taxi or taxi/express train.

Room Tip: We were on 10th floor, quiet and well lit. Friendly staff, cheery decor. Good location for walking...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lesmick2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, 9 December 2013
It's great you liked our hotel location and hotel decor, and most importantly you enjoyed a comfortable and relaxing stay with us. Hope you had fun exploring attractions & finds around our hotel, we look forward to serving you again in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Tsim Sha Tsui
Hotel Panorama by Rhombus
Hotel Panorama by Rhombus
#85 of 718 in Hong Kong
2,625 reviews
Wan Chai / Causeway Bay
Butterfly On Morrison
Butterfly On Morrison
#79 of 718 in Hong Kong
1,391 reviews
Tin Hau
Butterfly on Victoria
Butterfly on Victoria
#64 of 718 in Hong Kong
1,322 reviews
Show Prices
Show Prices
Show Prices
Sheung Wan
Butterfly on Hollywood
Butterfly on Hollywood
#91 of 718 in Hong Kong
1,704 reviews
Tsim Sha Tsui
The Salisbury-YMCA of Hong Kong
Tsim Sha Tsui
Park Hotel Hong Kong
Park Hotel Hong Kong
#76 of 718 in Hong Kong
1,617 reviews
Show Prices
Show Prices
Show Prices

Been to Butterfly on Prat? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Butterfly on Prat

Property: Butterfly on Prat
Address: No.21 Prat Avenue, Tsim Sha Tsui, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#38 Family Hotel in Hong Kong
#39 Romantic Hotel in Hong Kong
#46 Business Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Butterfly on Prat 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
Situated in the heart of pulsating Tsim Sha Tsui, Butterfly on Prat is the ideal launch pad to indulge in the best shopping, museums and panorama Hong Kong has to offer. Step outside of the hip and chic comforts of the hotel and loose yourself in the mega shopping maze of Harbour City. Go catch up with arts, culture and past of the ex-colony, wine and dine Michelin-grade gourmets and drink in the uninterrupted views of some of the world's finest skylines. Whatever you do in this part of town, you simply wish you'd have more eyes, ears, taste buds and time. To fulfill travellers' need for seamless, connected travel experience, the hotel now offers "4G Pocket WiFi Device" to keep your life in sync! Bring WiFi with you around town and stay in touch with the mobile hotspot (unlimited local data) that instantly connects your devices (up to 5 smartphones, tablets or other wireless portable devices) to the Internet anywhere the coverage is available. Straightforward and effortless - this is how travel should be! And once your heady day is over, return to the stylish relief of our 158 rooms, where branded amenities and device-friendly docking stations mix with free Wi-Fi and strong pops of colours to craft enhanced inspirations for both work and play. Guests will even get the treat of a free smartphone, offering unlimited local calls and 3G data, a city guide as well as all sorts of interesting info and features. Families with children are well taken care of too, with thoughtful amenities and ample space to fit comfortably a family of four. Whenever help is needed, our 24-hour front desk is on stand-by. Need travel advice? Try our 'Local Ambassadors'! How well connected are we? - 4-minute walk to the Tsim Sha Tsui MTR subway station. - 10-minute taxi ride to the Airport Express Kowloon Station for direct train connection to Hong Kong International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, TravelClick, Odigeo, Hotels.com, Priceline, Ebookers, Ctrip TA, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Butterfly on Prat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Butterfly On Prat Hotel Hong Kong
Butterfly On Prat Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing