The hotel property is nice enough. The entrance lobby is grand (although always smells heavily of cheap air freshener), and the hotel pool is fantastic with skyline views. Our room was compact (we had a standard room) but offered everything needed for a city break.
Our main issue was the poor levels of service from the staff. With the odd exception, check-in staff, concierge and bar staff were disinterested to the point of being rude. We were quite taken aback with this, given the hotel rating.
We were also disappointed with the breakfast - plenty of choice, but all poor quality ingredients for an extortionate price.
Wifi is also extremely expensive - surely a hotel of this standard would offer free wifi in at least the public areas, but this was not the case. Instead it was 130hkd (£13 gbp) per 24hrs.
I would not return to this hotel or recommend if to others.
- Official Description (provided by the hotel):
- The multi-award winning Harbour Grand Hong Kong is ideally located in the heart of Hong Kong Island and just few minutes walk from the MTR station with easy access to the city's business, shopping, dining and fashion districts. All 828 contemporary-designed guestrooms and suites enjoy stunning views of Victoria Harbour. In addition to the 27-metre outdoor swimming pool, gymnasium, spa facilities, a total of 12,685 square feet of meeting spaces, there are also 5 distinguished restaurants which accent Cantonese, European, Japanese and international cuisines, with Le 188o Restaurant and Lounge boasting a 188 degree panoramic harbour view. ... more less
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- Also Known As:
- Harbour Grand Hong Kong Hotel Hong Kong