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“Great Value for $$$”

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Harbour Grand Hong Kong
Ranked #54 of 721 Hotels in Hong Kong
Certificate of Excellence
Reviewed 4 August 2014

I have previously stayed at many HK hotels and was really impressed with Harbour Grand - one of the best value for $$ IMHO. It has great views, fair room size and easy access to MTR. If you can afford to, sign up for the exec lounge access and stay there for the sunset and light display, well worth it.

Stayed: June 2014, travelled on business
2  Thank Bj_jerry808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,645 - 1,651 of 3,360 reviews

Reviewed 3 August 2014

My stay started out worse than anticipated due to some bad planning on my part as to the prevalence with which I expected credit cards to be accepted for cab rides -- they are not. The hotel had to run a cash advance to cover me which they were less than happy to do (not their fault, but I would have appreciated a little more sympathy). After that, the room's internet did not have an entry site with an updated security certificate and all hotel's should make sure that is a non-issue. Other than that less than auspicious beginning, all improved from there. The room was clean and spacious with a great view of the harbor. Unfortunately, Fortress Hill is a little off the beaten path but the hotel provides a free shuttle to central station.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank RoyLScam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

This hotel as soon as you drive up is vision ... from the lobby ... the lifts. We got to check in from the Club Lounge (as we were staying in club rooms), just the view of Victoria Harbour from the 41st floor Club Lounge was amazing!!!! The staff in the Club Lounge (Patrick in particular) was fantastic with going through all the check-in information and making us feel special, whilst we enjoyed welcome drinks.

Our room wasn't too giant, but it was enough for two friends travelling together. The bathroom is quite specious, and the tub and shower are in a wet-room style, with a rain shower which is perfect !! The hotel amenities are also really nice, and pleasant smelling.
Order some pillows from the Pillow menu - which i highly recommend, as we slept fantastically !!

Club breakfast - order the waffles or the pancakes as they are delicious!
Club Happy Hr 6pm - 8pm is also a real treat. You can relax from a long day, before going out for the night, whilst watching the sun go down over the harbour, & all the city lights come to life.

The hotel is a block away from the MTR station, and very easy and safe to get to, and the MTR can get you anywhere, so it's in an excellent location.

Before we left we had some massages from the Spa, which was on another level -- this is a major must!! We felt like completely new people when we left, and made us extra sad to be leaving the hotel.

Also make sure to visit the pool, and just relax an enjoy the sun and the stunning pool.

Room Tip: I highly recommend the Club rooms, as the extra Club facilities and lounge make the stay extra speci...
  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
3  Thank dbubblez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benoit H, Manager at Harbour Grand Hong Kong, responded to this reviewResponded 8 August 2014

Dear "adele m"

Thank you very much for staying with us and taking the time to share your experience with fellow travelers.

Your comments and experience were shared with all our staff, especially Gloria, Jane, George and Patrick - part of our Harbour Club team, to keep all of us striving for excellence and the satisfaction of our guests. We will surely look forward in welcoming you back shortly.

Best Regards
Benoit Heumez
Director of Guest Services
Email: benoith@harbourgrand.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

Although the Harbour Grand is a little out of the way, we found it to be well connected by MTR, bus and tram. The hotel itself is fabulous; luxurious with high standards throughout and super staff. We paid for a club room and the use of the harbour lounge. This was worth every penny and allowed us to relax in a lounge with wonderful views of the harbour, particularly at night, from the 41st floor! Overall, it was difficult to fault and will be our hotel of choice when we return to HK

Room Tip: Upgrade to a Club room
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank SW London T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benoit H, Manager at Harbour Grand Hong Kong, responded to this reviewResponded 8 August 2014

Dear "SW London T"

Thank you very much for staying with us and taking the time to share your experience with fellow travelers.

I am pleased to read that all our services and facilities were up to your expectations.

My team and I will look forward in welcoming you back at your hotel of choice in Hong Kong.

Best Regards
Benoit Heumez
Director of Guest Services
Email: benoith@harbourgrand.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

We booked this hotel as Club Member which gives us exclusive access to the members' lounge. There are free high tea/coffee from 3-5pm and free cocktails from 6-8pm. This is my favourite treat from this hotel, as the view of the Harbour from the Members' Lounge is really awesome.

Service was great. The staff are friendly and courteous! Gary helped us on how to get to Aberdeen using public transport.

The room is still small compared to normal hotel but I think space is really limited in Hong Kong. Internet access is fine but sometimes slow. It is accessible within the hotel except in the pool) and lobby.

I really enjoyed our stay in Harbour Grand.

Room Tip: Book a room on the left side (facing the harbour) as the view there is better compared to the right...
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Boracay_Lover2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benoit H, Manager at Harbour Grand Hong Kong, responded to this reviewResponded 8 August 2014

Dear "Boracay_Lover2012"

Thank you very much for staying with us and taking the time to share your experience on Trip Advisore.

I am pleased to read that all our services and facilities were up to your expectations and I will agree with you - the view from our Executive Lounge is awesome.

I have also noted the comment about the internet connection and I would appreciate if you could please let me have your name / room number so that we can check the connection.

Our Harbour Club Team and I will look forward in welcoming you back

Best Regards
Benoit Heumez
Director of Guest Services
Email: benoith@harbourgrand.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

Stayed the night at Harbour Grand Hong Kong and I was amazed at the superb service, the beautiful and grand rooms and lobby and the delicious food!

Here's my detailed narration of my experience: http://www.frannywanny.com/2014/08/hotel-review-harbour-grand-hong-kong.html

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
3  Thank frannywanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benoit H, Manager at Harbour Grand Hong Kong, responded to this reviewResponded 8 August 2014

Dear "frannywanny"

Thank you very much for staying with us and taking the time to share your experience with fellow travelers not only on Trip Advisor but also on your blog (for your information, the scent used in the lobby is ginger lily flowers).

I am pleased to read that all our services and facilities were up to your expectations.

My team and I will look forward in welcoming you back.

Best Regards
Benoit Heumez
Director of Guest Services
Email: benoith@harbourgrand.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

Our family of 5 stayed in the Club Deluxe Rooms on the 39th floor throughout our stay in Hong Kong.

Location: Though a little off central HK, the hotel is easily accessible by MTR, Airport Shuttle / Hotel Shuttle bus.

Rooms : The rooms were of decent size and offered a picturesque view on parts of HK. Beds were comfy and the TV channel selection was pretty decent. Our room booking came with free wifi for 2 devices per room , breakfast and access to the Club Lounge which provided complimentary drinks , afternoon tea and canapes.

Club Lounge: The staff at the Club Lounge did a great job with service and were attentive to our needs and requests; namely Gloria, Jane, George and Patrick .It was a pity though that we missed on the afternoon teas and also canapes served daily as we were out most of the time till after 8pm. Nevertheless, drinks and alcohol were aplenty and available daily till 11pm.

Breakfast: We dined twice on the 3rd floor and once in the Club Lounge. Personally I 'd recommend dining at the Club Lounge if your prefer quality over quantity since they offer freshly brewed coffee and certain made to order food items from their menu which you won't get on the 3rd floor. Selection of food on the 3rd floor was better but the serving staff were generally less fluent in English and hence made some minor mix ups in our drink preferences which may be easily overlooked nonetheless.

All in all, I had a pleasant stay and would def return for a second visit.

Room Tip: Get the rooms on the Club Floor.
  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank adele m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbour Grand Hong Kong

Address: No.23 Oil Street, North Point | MTR Fortress Hill Station, Exit A, Hong Kong, China
Region: China > Hong Kong > Fortress Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in Hong Kong
#33 Romantic Hotel in Hong Kong
#46 Family Hotel in Hong Kong
#51 Luxury Hotel in Hong Kong
#55 Business Hotel in Hong Kong
Price Range: £119 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Harbour Grand Hong Kong 4.5*
Number of rooms: 828
Official Description (provided by the hotel):
The multi-award winning Harbour Grand Hong Kong is ideally located in the heart of Hong Kong Island and just few minutes walk from the MTR station with easy access to the city's business, shopping, dining and fashion districts. All 828 contemporary-designed guestrooms and suites enjoy stunning views of Victoria Harbour. In addition to the 27-metre outdoor swimming pool, gymnasium, spa facilities, a total of 12,685 square feet of meeting spaces, there are also 5 distinguished restaurants which accent Cantonese, European, Japanese and international cuisines, with Le 188o Restaurant and Lounge boasting a 188 degree panoramic harbour view. ... more   less 
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Also Known As:
Harbour Grand Hong Kong Hotel Hong Kong

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