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“Elegant!”

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Harbour Grand Hong Kong
Ranked #57 of 719 Hotels in Hong Kong
Certificate of Excellence
Los Angeles, CA
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Elegant!”
Reviewed 25 January 2011

Stayed at this hotel for New Year's Eve 2010

The hotel is very well appointed with really trendy bathrooms. We stayed on the harbor side and absolutely loved the view. We could watch the fireworks and laser show from there (but we didn't, we went onto the streets!) The hotel was very clean and quiet even though several events, including a wedding reception and New Years, were being held downstairs.

Staff was friendly. We never ate at the hotel as we wanted to try a bunch of places on our visit, so can't comment about food.

We found the area easy to navigate and just a subway ride away from anything we wanted to do in the city.

Can I just reinstate that the bathrooms were amazing and immaculate? This was our "splurge" hotel at the end of long backpacking trip in Southeast Asia, and it was the perfect "relaxation in civilization" hotel. Soft beds, perfect climate control... just really nice and worth the money.

  • Stayed February 2010, travelled with family
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Helpful?
2 Thank copy_that
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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richmondlady
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 January 2011

If you want fabulous views of the Harbour and a trendy bathroom, this is the place to stay. The bar and restaurant on the top floor is well worth a visit. However, the food is overpriced for what it is. I also thought the Mediterranean buffet served in the evening was far too expensive and not particularly good quality. The breakfast buffet was excellent but we were rather surprised one morning when we arrived one minute after 10.30 and were told that the buffet was closed, even though guests who had arrived on the dot of 10.30 were still helping themselves to food. We were made to order from the menu and put in a corner like a couple of naughty school children. I would expect more flexibility from the staff in a hotel of this category, given that the customer is usually the top priority of a hotel like this. To give him his due, the buffet manager let us off paying the bill for the breakfast that was served to us off the menu after we complained to him. The hotel is in a very good location with buses and a metro nearby. I wasn't keen on the decor in the lobby - it looked a bit nouveau riche.

  • Stayed January 2011, travelled as a couple
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Helpful?
Thank richmondlady06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 January 2011

Half the cost of equivalent luxury hotels on Kowloon and no catch. We booked a club room which came with dedicated reception, lounge, internet access, breakfast, afternoon tea and cocktails. Excellent views over the river to Kowloon. Good comfortable bed, and powerful shower (& bath), excellent service and fantastic staff. We had an early check in and breakfast and access to lounge until room was ready. This was especially welcome as we'd arrived at the airport at 5am. Similarly late checkout and lounge access until we left for a very late flight. Hotel is very near MTR station and easy access everywhere. Trams at top of road and ditto buses. Very safe area with more locals and atmosphere and no touts. Hint - get an Octopus card (like Oyster) for use on all transport. Try the Fish Spa at the Victoria Peak Gallery & take advantage of the free Cultural opportunities especially the Tea Appreciation class. Happy Valley Racing well worth a visit but go it alone not on an organised trip. $10 entrance!!!

  • Stayed January 2011, travelled as a couple
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Helpful?
1 Thank JIV64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windermere, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 January 2011

We had the pleasure in staying at The Harbour Grand on our way to Sydney, unfortunatley we only stayed for 2 nights, looking back I wished it had been longer.
We had booked into the club floors and do they live up to a 5 star rating, the staff that looked after us in the club lounge went out of their way to make you feel welcome, the service was outstanding. I know its wrong to single out individuals but Cecelia and Kayan deserve a special mention for their dedication.
I would certainly recommend this hotel to anyone thinking of planning a stopover in Hong Kong, Yes it looks slightly out of the hussel, but it is well worth the odd cheap taxi ride back. also the hotel provides a shuttle service into the main attractions.

  • Stayed December 2010, travelled as a couple
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Helpful?
8 Thank Roger073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai-India
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 January 2011

Nice, clean hotel with all the facilities that a business traveller requires (the pool was under renovation when we visited, though). Nice view of both sides of the harbour. (Hong Kong, and Kowloon). Located a 2 min walk away from the Fortress Hill Mtr station, with lots of breakfast/snack options close by.
Decent size room by Hong Kong standards, and a work table as well. Personal safe, work table, bathtub, tea/coffee maker available in the room. Service was extremely efficient as well.
Apart from the location (in a relatively down market location), nothing else to complain about.

  • Stayed January 2011, travelled on business
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Helpful?
1 Thank blakkkobera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 January 2011

Stayed 10 nights in January 2011 with my wife. Requested a room with King size beds, on arrival, the check in staff acknowledged & check in was smooth. The slow lifts was the only hitch (considering there are 9 banks of elevator)
Our room is on the 32nd floor. Decent size room by Hong Kong standards, very clean, modern, with flat HD TV, cordless phone, very nice view of the harbour (could be better if facing the Central side). Can't really ask for more for the price I paid. The bathroom is probably the biggest I've seen in a Hong Kong hotel & get use to all glass wall.

Like others have mentioned, not a lot happens in the area, the garage wasn't a bother, just another corner shop. The hotel location is a problem since its safe andit is close to lots of eating establishments & very close the MTR(subway) Fortress Hill station. It takes a few minutes to get to the station & the hotel provides shuttle to Central.
Most of the staff I came across were polite, doorman always did his job with a smile.
Overall, rate our stay excellent, I will stay at this hotel again. Service was good & location is close to MTR, we can't complain about the room & for the price, I don't think I can find another hotel in Hong Kong with higher standards. The only thing to watch for is local call is not free ($6/call) & internet access is $140HKD/day (considering this should be part of the price for the room for most places).

  • Stayed January 2011, travelled as a couple
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Helpful?
2 Thank Marvick5520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, United Kingdom
Level Contributor
180 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 14 January 2011

Arrived here after nearly 4 weeks in China, and reception couldn't find our booking. This took ages to sort out which wasn't quite a good start. We were eventually upgraded to a Club room, but its benefits weren't explained to us, and we only found all the things we could have had towards the end of our stay.
We had booked a harbour view room, and the view of the island from our room was magnificent. Room large and well maintained, although not as well appointed as some of the hotels we stayed in in China.
The breakfast restaurant was awful. Breakfast was supposedly served until 10am, but on the dot the staff started to clear everything away making it impossible to have a leisurely breakfast even if you came down at 9.30am. This we found very annoying especially as we were on holiday and wanted to start our day in a leisurely fashion.
Although location a little way from the centre, very close to the Hum Hom ferry terminal and also the hotel ran a very efficient minibus shuttle every half hour to the centre.
We do not have a laptop so went to the business centre to reconfirm our flights prior to our trip home. Whilst many 5 star hotels around the world offer this service for free, the hotel did not have any staff to do this, and wanted to charge for use of a computer to do this ourselves. Just a small point but really not acceptable.
Whilst I could recommend this hotel in lots of ways, I would need to be assured that the niggles would be ironed out before I personally considered returning.

  • Stayed September 2010, travelled as a couple
    • Value
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Helpful?
1 Thank PennyH2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbour Grand Hong Kong

Property: Harbour Grand Hong Kong
Address: No.23 Oil Street, North Point | MTR Fortress Hill Station, Exit A, Hong Kong, China
Region: China > Hong Kong > Fortress Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in Hong Kong
#33 Romantic Hotel in Hong Kong
#47 Family Hotel in Hong Kong
#52 Luxury Hotel in Hong Kong
#56 Business Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Harbour Grand Hong Kong 4.5*
Number of rooms: 828
Official Description (provided by the hotel):
The multi-award winning Harbour Grand Hong Kong is ideally located in the heart of Hong Kong Island and just few minutes walk from the MTR station with easy access to the city's business, shopping, dining and fashion districts. All 828 contemporary-designed guestrooms and suites enjoy stunning views of Victoria Harbour. In addition to the 27-metre outdoor swimming pool, gymnasium, spa facilities, a total of 12,685 square feet of meeting spaces, there are also 5 distinguished restaurants which accent Cantonese, European, Japanese and international cuisines, with Le 188o Restaurant and Lounge boasting a 188 degree panoramic harbour view. ... more   less 
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Also Known As:
Harbour Grand Hong Kong Hotel Hong Kong

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