It's so ironically sad that such an amazing location has such a poorly managed hotel. With the extraordinarily beautiful water front and mountain views rolled into one, its a shame that the hospitality and staff training in guest relation is so appalling and third grade.
I live here since the last 5 months and as the other commentators mentioned here had my share of showdowns with the staff. I love the view from my hall and my bedroom so i am just tolerating the unprofessional attitudes of the management staff..
I truly wish and pray that someone, someday soon will realize the harm that the ignorance on basic principles of hospitality and guest relationship, is damaging the reputation and the real potential of such an ideally located hotel.
- Free Wifi