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“Great base if you want to explore Causeway Bay”

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Crowne Plaza Hotel Hong Kong Causeway Bay
Ranked #49 of 721 Hotels in Hong Kong
Certificate of Excellence
Reviewed 30 January 2012

The accommodation is comfortable and located in a quiet corner of Causeway Bay - if you are planning to come by MTR, note that the hotel is very close to Times Square but unfortunately the train station can be quite unforgiving if you are carrying big luggages and facing a large crowd everywhere you go! Take the cab!

Service is consistently good! = ) The pool is small though and could be better if there was some privacy (there is a restaurant beside it). The gym s very small though.

  • Stayed: December 2011, travelled as a couple
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Thank doverproperty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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621 - 627 of 1,009 reviews

Reviewed 25 January 2012

My spouse and I stayed here for 3 nights in early Jan. As the main trip purpose was Lunar New Year shopping and meeting my sister who stays in Wan Chai, we decided on Hotel Crowne Plaza due to the good corporate room rate, it's proximity to causeway bay and Times Square. The recent positive reviews on Tripadvisor also helped in our choice.

It was 12 deg C when we arrived in HK on 5 Jan. After a short 30 mins ride on the Airport Express, we arrived at HK station (terminal station). As I bought the return airport express tickets online at HKD160 per person (HSBC credit card promotion), I collected the tickets from the Customer Service Counter before exiting the station. A short taxi ride from HK station to the hotel costs HKD32.

Check in was prompt and efficient. The guest room at 34 sq m is clearly one of the most spacious we have seen for HK and also one of the most well equipped: iPod/iPhone docking station, in-room mobile and ample sockets. Bed is comfortable and everything still looks new.

Across the road from the hotel are small eateries where we had our breakfasts. Our favorite Chi Kei wanton noodle restaurant at 52 Russell St, is 5 mins walk away. Our meal for 3 consisting costs HKD 110.

Another plus point especially for guests with young children is the gift of Chuppa Chup lollipops at the Concierge.

We had a most enjoyable stay and for those who love shopping in Causeway Bay this is the place to stay! Highly recommended!

  • Stayed: January 2012
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1  Thank Rainbowlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2012

I have been a regular visitor of the Crowne Plaza since it opened it's doors .I had always regarded the hotel to be good value given it's excellent rooms for a Cauesway Bay location.However things just keep changing to the detriment of what was a good property.firstly the Club Lounge which was excellent was removed and replaced with a Chinese Restaurant.The lounge was then incorporated into the ground floor bar,this has now also been replaced with a home wares shop and refreshments for club patrons has moved to the pool bar.soon this will go and probably along with Kudos the only real F& B outlet in the hotel.
Room rates have increased lately at an extraordinarily high rate in fact it is possible to achieve the same or slightly lower rates at the Intercontinental in Kowloon.in fact I just achieved such for my next visit to Hong Kong.
Next Priority points required to redeem a room have just increased from 25000 points per night to 35000,once again certainly not in line with other hotel clubs ie Hilton ,Marriott and SPG.far quicker to redeem points for rooms at the Conrad hong Kong than Crowne Plaza Causeway Bay given the huge surge in points now required by Priority Club.

  • Stayed: January 2012, travelled on business
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2  Thank R170171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio28, Front Office Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this reviewResponded 30 January 2012

Dear Sir/Madam,

Thank you very much for taking your time to write about your experience and for your loyal patronage. We truly cherish and value your business very much.

Your comments about the lack of Club Lounge and the additional Priority Club Reward points have been duly noted. We shall definately work on improving ourself to ensure that we meet your expectations.

May I kindly request you contact me directly thru my personal e-mail address at (jude.mendes@cphongkong.com) so that I can ensure we provide you with our quality service.

Once again thank you very much for taking the time to write about our hotel and we look forward in welcoming you back to our hotel in the near future.

With best regards,

Jude Mendes
Front Office Manager.

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Reviewed 16 January 2012

We travel to HK fairly often and usually stay at the Excelsior simply because of its location - the Excelsior rooms are fairly run down and in desperate need of refurbishment, but that is a story for another day.

We were unable to get a decently priced room at the Excelsior this time because of a fairly last minute booking, and went with the Crowne Plaza instead, so this was our first time here. It was a very pleasant surprise. Location-wise it is not situated smack in the middle of Causeway Bay like Excelsior, but slightly out of the way (it is near Times Square and the MTR exit at Times Square, but those familiar with HK will know that there is a longish walk through an underground tunnel from the Times Square exit to actually get to the main MTR station). This was the only downside. We took three deluxe rooms during the stay. All were very spacious, very new, clean, and had the latest in amenities like ipod docking stations, large flat screen tv. Beds were very comfy, not too hard or too soft. Sheets were incredibly smooth and silky. Bathrooms were large and well-appointed with both shower and bath (I should point out that although there is an option to have a see through glass panel between the shower and bedroom, there is a wooden sliding door which can be pulled over the panel if you prefer your privacy in the shower). The welcome platter of fruit was a nice touch. Reception was helpful though slightly slow on the uptake (we communicated with them in English), and although we had asked for a slightly complicated rooming arrangement with regard to our connecting rooms, this was arranged with no fuss at all, as was a late checkout on the last day.

The pool is small, really just for lounging in. The rooftop bar gives a great view of the city if you can see through the smog when you are there! We didn't try the food in the hotel - it looked pricey, but there are choices galore in the vicinity and throughout HK.

All in all a very good hotel for the price, especially in an expensive city like HK. Highly recommended, and we will definitely be back if prices stay as they are.

  • Stayed: January 2012, travelled with family
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5  Thank Tamszee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2012

I stayed at crown plaza in October. The location is very convenient, two minutes walk to times square and ten minutes drive to HK convention and exhibition centre. Lobby area is very limited, no lounge at all. The bar at the top is nice. The gym is very small. The pool is mainly decorative. The room however is perfect. It is very large, modern decorated, fully equipped, with last technology applications. Tv is huge, DVD available, cellular at my disposal, wifi etc. bathroom is amazing. There are all possible amenities somebody can find in a hotel bathroom. Finally food is ok and breakfast is average.
To sum up the room is fantastic but the hotel lacks common spaces. I would rate room 5 stars and rest hotel 3 stars.

  • Stayed: October 2011, travelled on business
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2  Thank MCEAAthens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2012

Brilliant - newly renovated and everything is carefully thought out and works really well. Great quality fittings, excellent size room for HK, huge in fact, and a superb location for shopping in Causeway Bay - one small block from Time Square. One block to MTR to everywhere. Lovely bed, bathroom with a twist, and so forth and so on. Could have replaced our fruit everyday, I think it was only a welcome plate. TV and phone on desk was not "on" but a quick visit from the handy man fixed it instantly. A cool, hip and funky hotel but not a try hard - we will definitely return. Thank you Crowne Plaza - a good find! Check-in and check out was fast and efficient. Not too noisy air-con, and cool crisp non-dehydrating air - a rarity. iPod dock linked to in-room surround sound system.

You will like it.

Room Tip: Choose a higher racecourse view room. However, the city view rooms look just as big according to the...
  • Stayed: January 2012, travelled as a couple
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3  Thank thebung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2012

Lovely decor in the bedroom and well designed considering the space minimal. Rooms are always clean.
The swimming pool on the roof is really only an aesthetic feature as we found it is always very windy and very public - the pool is basically in the middle of the hotel roof bar with a little gym area tucked around the back so not exactly a fitness area. However it makes for a very beautiful spot in the evening if you're looking for a place to unwind with dramatic views of hong kong. The location is near time square shopping centre and the metro so quite handy if you can overlook its nearness to some of the seedier areas of Hong Kong. Restaurant variety is a bit limited as most are in Time Square and of the shopping centre variety.
My only gripe would be with my check-in experience as they always seem to some mistake or a mislaid of my booking every time I check in which isn't the best start. Other than that, nice hotel.

  • Stayed: November 2011, travelled on business
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Thank Judds09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savio28, Front Office Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this reviewResponded 17 January 2012

Dear Sir/Madam,

Thank you very much for taking your time to write a review about our hotel. We truly appreciate your valuable comments that can assist us in further improving ourself.

As mentioned in your review that upon your check-in, you have always experienced a mistake. May I kindly request you contact me directly thru my personal e-mail address at (jude.mendes@cphongkong.com) the next time you make a booking with us so that I can ensure you could experience our excellent service we always try our very best to provide to all our guests.

Best personal regards,

Jude Mendes.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Hong Kong Causeway Bay

Address: 8 Leighton Road, Causeway Bay, Hong Kong, China
Phone Number:
Region: China > Hong Kong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#34 Romantic Hotel in Hong Kong
#35 Business Hotel in Hong Kong
#36 Family Hotel in Hong Kong
#47 Luxury Hotel in Hong Kong
Price Range: £177 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Hong Kong Causeway Bay 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Situated in Causeway Bay, Crowne Plaza Hong Kong Causeway Bay is just 3 minutes’ walk to the renowned Times Square. The international brand business hotel offers 263 spacious guestrooms and suites featuring the high-tech Citywide In-room Mobile, WiFi and wired Internet connectivity, iPod Docking Entertainment Center, 5.1 Surround Sound System and a 42 inch LCD TV. Our Club at 28, rooftop swimming pool and fitness center are perfect for unwind. Kudos, the all-day-dining restaurant, features an extensive selection of international cuisine to appeal to all appetites. ... more   less 
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Crowne Plaza Hotel Hong Kong Causeway Bay

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