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“Great Apartment to stay at in LKF”

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Shama Central Serviced Apartment
Ranked #184 of 721 Hotels in Hong Kong
Reviewed 15 May 2014

This is a great hotel to stay at in LKF as it's nearby everything that one would really need. The only downside is that it's slightly hidden from view. Luckily our taxi driver knew exactly that there were 2 Shamas in the area and told us to walk down slope from Hollywood road into Peel Street. This is as the area is pretty well know to be very hilly.

The apartment is considered very large by Hong Kong standards and the staff of the residence were very accommodating to our requests.

From here it's very easy to move about the area as there is a supermarket nearby, minimart, late night food and of course if you're in LKF, the bars and clubs.

  • Stayed: May 2014, travelled with friends
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1  Thank wanderingabout00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shama_Management, Manager at Shama Central Serviced Apartment, responded to this reviewResponded 23 May 2014

Dear Kim Dek Y,

Thank you for sharing a 5-star review of Shama Central.

We are delighted to know that you liked our location and enjoyed your recent stay with us a lot.

We look forward to welcoming you again!

Very kind regards,
Kirsty Shih
Manager, Operations

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Reviews (61)
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40 - 46 of 61 reviews

Reviewed 11 April 2014

Well, it was a great location and I heard many good things about the Shama, but overall I would not recommend this service apartment. The sales team was horrible and rude, and was very unhelpful.

I booked the room for 2 nights and had to make a change. Checking in one night earlier and leaving a day earlier. They had rooms available but insisted I had to pay for the new night regardless. They would not even provide me a better room. Just took my money.

That would have been OK, as this was my fault. Aside from the rudeness of the Shama sales department. But the room had cockroaches. Turn on the light in the mini kitchen and watch them scatter.

So net net, unhelpful people and cockroaches. With all the options to choose from in HK, I would stay away from this one.

Room Tip: Book with a place that wants repeat business. These people dont care.
  • Stayed: April 2014, travelled with family
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9  Thank Bryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shama_Management, Manager at Shama Central Serviced Apartment, responded to this reviewResponded 2 May 2014

Dear Bryan S,

First and foremost I want to sincerely apologize for this experience that you have stated. Much appreciated for taking the time to share the experience your recently had, Our team and I are very concerned reading your feedback as this is certainly not the level of service we are known for. Please rest assured that we take such comments seriously and thus they have been reviewed together with the concerned departments and have been addressed .

We strive to ensure our resident’s experience the best stay possible during their travels and we fell short of our goal this time. I do hope that this incident will not deter you from giving us another chance to redeem ourselves. Thank you once again for sharing your feedback and thereby giving us the opportunity to enhance our service quality and flexibility. Please do not hesitate to reach out to me if you would like to discuss this matter further.

With Warm Regards
Kristy Shih
Manager, Operations

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Reviewed 8 April 2014

We stayed at Shama Central on our third visit to HK and we were very happy with the accommodation. Most of the apartments offer minimum one month stay but Shama central offers short stays! The location is very convenient even though no taxis allowed onto the entrance road the staff is very happy to help with the bags from Holywood road which is very close but on a steep hill (we always travel with 2 cases each and we managed fine). Very good size apartment, with small but good enough kitchen for some light cooking and the supermarket is close also the market is just there too with fresh veg/meats/fish etc (we loved shopping in City Super in IFC Mall, bit pricey but you can get some great stuff there, we did stay in on a few nights so I cooked a few meals) laundry room available on 6th floor, gym is good enough. Maybe the bed could be a bit softer and my partner missed a tv in the bedroom. Overall we would be definitely staying there again!

  • Stayed: March 2014
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2  Thank Megynka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shama_Management, Manager at Shama Central Serviced Apartment, responded to this reviewResponded 28 April 2014

Dear Megynka,

Thank you for sharing a 5-star review of Shama Central and we are delighted that you enjoyed your stay very much.

Indeed, Shama Central offers daily and monthly bookings for our guests to cater different travel styles. And its convenient and unique location with art galleries, designer boutiques and antique shops around, creates an artistic and cultural atmosphere. There're also market and plenty of nice restaurants nearby to spoil your stomach and satisfy your taste bud. And I could read that you enjoyed shopping in market a lot!

We offer clean and spacious room with well-equipped amenities to make a truly comfortable and distinct stay for our guests and we are glad that you enjoyed the room.

Once again, thank you very much for having shared your comments and the entire Shama Central team very much looks forward to welcoming you again in the future.

Very Kind Regards,
Kristy Shih
Manager, Operations

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Reviewed 31 March 2014

We stayed here for a month when first arriving to HK with three boys under 8 years old. 'Wolf pack' sometimes isn't strong enough to describe their presence. The staff was very accommodating and friendly with the children which made this transition much easier on us as parents. The location with the wet market outside provided daily entertainment and was super convenient for all the things we had to get done. The room staff was also top notch and never flinched. Thanks to the Shama team, well done!

Stayed: January 2014, travelled with family
Thank warenpeace4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shama_Management, Manager at Shama Central Serviced Apartment, responded to this reviewResponded 2 April 2014

Dear warenpeace4,

Thank you for sharing such gracious feedback regarding your recent experience at Shama Central. We are pleased to learn that you enjoyed the comfort and great convenience of our hotel. Your compliments will surely encourage us to keep improving our service quality!

We value our guests the most and always try to pursue the goal to make guests feel truly welcomed and attended to. Therefore, whenever possible our team will assist as much as possible in order to ensure a perfect stay for every guest.

Look forward to welcoming you back soon when your travel plans take you back to Hong Kong. In the interim, we remain at your service.

Very kind regards,
Kristy Shih
Manager, Operations

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Reviewed 29 March 2014

I spent 4 nights in Shama Central in early March. I booked a studio room and was given an upgrade to a one bed room apartment. It was so so spacious, everything was there that I needed. The room was remarkably quiet being in the middle of Central. Kristy at reception was so so helpful and friendly.
I will return again soon.

  • Stayed: March 2014, travelled solo
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1  Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shama_Management, Manager at Shama Central Serviced Apartment, responded to this reviewResponded 2 April 2014

Dear Mike C,

Thank you very much for your high praises! Your compliments will surely be the great encouragement for us to keep improving our service quality in order to give guests a more courteous and comfortable experience.

Our room is relatively spacious compared with hotels as many commented. Together with our dedicated service, hopefully we could offer you comforts and warm home feeling during the trip.

Thank you again for your stay and we are looking forward to welcoming you again!

Warm Regards,
Kristy Shih
Manager, Operations

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Reviewed 17 March 2014

I had an eight months stay in this awesome apartment and I had a great time!
Location is perfect with great neighborhood. Lots of restaurants & bars around for your choice or the market is just right around the corner if you are up for cooking. There is also lots of boutique shops and arts gallery around.
Room is very spacious and the layout is great, its good for hosting party and or small gathering just to chill and relax. At night time, it could be a bit noisy to sleep nevertheless the bed is very comfy.
Staff is very nice and helpful, housekeeping is also very well.

  • Stayed: July 2013, travelled on business
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2  Thank Massage_l0ver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shama_Management, Manager at Shama Central Serviced Apartment, responded to this reviewResponded 23 March 2014

Dear Massage_l0ver,

Thank you for staying with us at Shama Central, and for your compliments about our apartment.

We offer a convenient location with art galleries, designer boutiques and antique shops around which creates an unique artistic and cultural atmosphere.

To make guests feel at home is always the goal we try to pursue and our team does strive to provide the highest level of service in all areas of the apartment. I am happy to read that we were able to deliver you a great service and make a truly comfort stay for you.

Thank you again for sharing your thoughts with us and look forward to welcoming you here again on your next trip to Hong Kong!

With Warm Regards
Kristy Shih
Manager, Operations

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Reviewed 6 February 2014

I had an assignment for 6 month and stayed in Shama Central for the period. The Location is just perfect verz close to Hong Kong Station, in the very middle of Central. There are numerous Restaurants in the neighborhood as well as a lovely market. For being in the very heart of Hong Kong Island the rooms are relatively quiet. Always ask for higher Levels. It is worth despite the fact that they cost more. Staff is very helpful and always trying to find a perfect solution. I very much appreciated the 6 month in the Apartment. Of course the appartments are not cheap but in Hong Kong you pay for central Location. Unless you are willing to travel at least twice a day by MTR and for enjoying HK Island life leaving in KOwloon or even Northern Therritories it is a very good Option to live in . I can warmly reccomend this place.

Room Tip: higher Floors are better. 10+ is more expensive but it is certainly worth the money
  • Stayed: January 2014, travelled solo
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1  Thank Anschwae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shama_Management, Manager at Shama Central Serviced Apartment, responded to this reviewResponded 4 March 2014

Dear Anschwae,

Thank you for staying at Shama Central and your 5 star review.

We are thrilled to learn that you liked the excellent location of Shama Central as well as nearby facilities. Your recognition is certainly a big encouragement to our team and we hope to see you again soon at Shama!

With warm regards,
Kristy Shih
Manager, Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shama Central Serviced Apartment

Address: 2/f, 26 Peel Street | Central, Hong Kong, China
Region: China > Hong Kong > Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Airport Transportation
Hotel Style:
#71 Business Hotel in Hong Kong
Price Range: £152 - £254 (Based on Average Rates for a Standard Room)
Number of rooms: 56
Official Description (provided by the hotel):
Located on Peel Street, in the heart of Central, our 56 chic contemporary serviced apartments provide calming retreats in the perfect location. The city’s most vibrant neighborhood boasts traditional market stalls, fashionable restaurants, antique shops and stylish boutiques all nestled side by side and offering a true slice of Hong Kong life. With their unparalleled location, lavish furnishings and our staff’s uncompromising care, the apartments of Shama Central exemplify luxurious city living. ... more   less 
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Also Known As:
Shama Central Hotel Hong Kong
Shama Central Serviced Apartment Hong Kong

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