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“Nice hotel” 4 of 5 bubbles
Review of L'hotel Island South

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L'hotel Island South
Ranked #144 of 715 Hotels in Hong Kong
Canberra
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice hotel”
4 of 5 bubbles Reviewed 18 June 2014

My hubby and I stayed there for 3 nights. It is very new and modern hotel with a very good pice. It is super fast to go to ocean park about 10 mins by hotel shuttle. It is bit far away from the central Hong Kong. But my hubby and I wasn't bothered too much as we are able to catch the shuttle to Hong Kong station then we can go everywhere from there. The only thing is that some time it is not enough shuttle. we called Taxi once, cost us fortune. We stayed in a 4 stars hotel in Kowloon can't even remember the name now was more expensive than L hotel but the room is much smaller and older.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ling P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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572 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Bristol, UK
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 7 June 2014

It's hard to give an overall rating for this hotel and did think about giving it three stars. The hotel itself is excellent but the location is just not good. I stayed there on a business trip working in a nearby school and only needed a room and somewhere to eat so it was fine for me. The room was very nice - clean, comfortable and quiet. The restaurant was good (although I mostly ate in the bar) and staff were very friendly and helpful.
The problem is the location which is in area undergoing considerable construction work and with very little closeby in terms of restaurants or shops. It's not a nice area to even go for a walk because of the construction work. Apart from going to Ocean Park, If you are on holiday and want to go sightseeing you'll need to get a taxi or the hotel shuttle to Causeway Bay to get anywhere else.
Some hope is at hand - part of the construction work is for an extension of the MTR system part of which should be finished in 2015 so it will be easier to get around then although there will still be problems with the area itself. I also stayed at L'Hotel Causeway Bay which although more expensive is in a much better location.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SlothBristol_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lhotelislandsouth, Director of Sales & Marketing at L'hotel Island South, responded to this review, 10 June 2014
Dear SlothBristol_UK

Thank you for sharing your experience via TripAdvisor and we are delighted to learn that you have had a comfortable stay with us. When you plan for a return, please feel free to sign up as our Vivva loyalty member to enjoy exclusive benefits and more! You may visit our hotel website for more details.

Once again thank you for choosing to stay with us and we look forward to serving you again in the future.

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel Island South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

I travel to Hong Kong frequently for work and leisure and L'Hotel Island South is always where I choose to stay. AS others have mentioned, the location is all that stops this hotel from being about twice the price that it currently is. It's in an industrial area without many options for eating/dining but it is a short (free) shuttle ride from central HK station. There are also hundreds of buses that go from outside the hotel to just about every part of Hong Kong so it's well connected. And for those that can't wait, there is now a starbucks within a five minute walk!

The rooms are great - large, clean and comfortable. I usually stay on the top floors which are quieter. There are all the usual amenities of a four star hotel - feather duvets, mattress toppers, large LED TV's and iPod docking stations. The hotel has a fantastic buffet breakfast with lots of options, and the room service is always excellent (if a bit expensive). The hotel has a lovely outdoor pool and a good gym overlooking the hills and pool. Free wifi is offered throughout which is very fast and reliable. Newspapers - usually the South China Morning Post - are delivered daily which is great.

I think you'd be very hard pushed to find a better hotel in this price bracket in Hong Kong. The only people that may find this hotel a little challenging are first-timers to HK but if you have your bearings, it's very simple to get to. The staff are truly lovely and extremely helpful. I am returning for a two week stay shortly and really looking forward to my time there. Highly recommended.

Room Tip: I think all rooms are very similar. I prefer higher rooms facing the mountain-side. Staff are usuall...
See more room tips
  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alicetravels_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lhotelislandsouth, Director of Sales & Marketing at L'hotel Island South, responded to this review, 10 June 2014
Dear Alicetravels_11

Thank you for your lovely comments and we are thrilled to read that our hospitality and services have lived up to your expectations! Don’t forget to sign up to be our Vivva loyalty member to enjoy exclusive benefits and more! Please visit our hotel website for more information. Our team and I look forward to seeing you in two weeks!

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel Island South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

We stayed in mid April 2014. The hotel is located in Hong Kong Island which is quite far from tourist spot like Mok Kok in Kowloon. However there are quite a few tourist spot you could do in the area. The hotel has free shuttle through out the day. The shuttle stops at The Ocean Park and Hong Kong (MTR) station. From Hong Kong station you can go anywhere you wish in HK.

To get to the hotel from the airport - take airport express train get out at Hong Kong station then there is hotel bus waiting area. You can find out the hotel bus schedule from the hotel website.

We stayed 3 days in HK which is perfect for MTR 3 days pass we picked up at the airport for HKD$300 each. We can use unlimited ride including 2 ways airport express. And at the end if you return the card you will get HKD$50 back or you can keep it as souvenir.

Back to hotel review :) The check in was nice an easy. The staffs were very helpful with any questions you may have. Callie was the person who checked us in and she was very nice and very helpful.

The room was nice a good size room clean and had modern flare to it. The bed was comfortable. The bathroom was nice and clean. There is a swimming pool small but if you want to take a dip there is a pool.

Location - Honestly the location is not good as there is nothing around the hotel at all. Well there was a restaurant a few doors down but I don't recommend anybody to go there as it was dirty. We found hair in our food. And there is a little gas station across the road with convenience store if you just want some snack or drink it's the place to go. The MTR station is being built out side the hotel once that complete it will make it a lot easier to get around from the hotel.

Other than having to wait for the the shuttle to get to MTR station this hotel is very good. I highly recommend it.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BoydWander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lhotelislandsouth, Director of Sales & Marketing at L'hotel Island South, responded to this review, 10 June 2014
Dear Shakoxy

Thank you for sharing your comments on TripAdvisor and we are delighted to learn about your wonderful experience at our hotel! On your next visit, please feel free to check out our latest accommodation and dining offers available on our hotel website and we look forward to serving you again in the future.

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel Island South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kochi (Cochin), India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 22 May 2014

The location is the main issue with this hotel, the rooms are good and are reasonably priced. It's an excellent location for Ocean Park but for everything else you will need to take the free shuttle that is usually every 30 minutes to HK MTR or a taxi. Its really not a big deal if you just eat or buy stuff before coming back to the hotel. The hotel's room service and bar menu is priced at 3 times the regular rate which is normal for just about all hotels these days.

I like Mc Donald's breakfast and used their free delivery service, just needed to go down to pick up. There are NO restaurants or shops nearby as the new MTR station is being built right in front of this hotel.

This was our first trip to HK and we were so impressed at how clean and organized HK was. Their MTR is an amazing system; you can even check in at HK station and take the Airport Express to HK International airport. If you have kids a full day in Disney is a must. We found Ocean park better suited for older kids because of height requirements for the rides but still very educational and enjoyable. The science museum is also great for kids.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Imcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lhotelislandsouth, Director of Sales & Marketing at L'hotel Island South, responded to this review, 26 May 2014
Dear Imcan

Thank you very much for posting your review on TripAdvisor and we are glad to learn that you and your family have made the most out of our location being nearby the Ocean Park as well as our complimentary shuttle service to the Hong Kong Airport Express Station (located in Central). Other than our hotel restaurant LIS, there are several restaurants and a convenient store right across the Wong Chuk Hang Road. On your next visit, please feel free to reach our concierge staffs for more information about exploring the relaxing southern part of Hong Kong. You may also find more travelling information as well as hotel information including our Vivva loyalty program on our official website.

Thank you once again for your comments and we look forward to serving you again in the future.

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel Island South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bowral, New South Wales, Australia
Level Contributor
191 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

Stayed at L'Hotel Island South for a week while working in Hong Kong. I found, without exception, that the hotel staff were excellent, and only too willing to help or make your stay more comfortable. Despite the fact that the hotel is not in a central city area, the excellent free bus to Central gets you to the island CBD quickly and for free.
I had a number of meals in the hotel restaurant, and they were all excellent. The buffet breakfasts and dinners have a wide range of choices that would suit every taste. Restaurant staff were helpful and personable, which made eating on my own on a number of occasions a lot more pleasant.
The hotel will certainly boom when the nearby MRT station opens soon, and ease of access with the MRT to the rest of Hong Kong will make this hotel even more attractive to visitors.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TripMember073020151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lhotelislandsouth, Director of Sales & Marketing at L'hotel Island South, responded to this review, 26 May 2014
Dear BFD

Thank you for sharing your experience via TripAdvisor platform and we are delighted to read that our hospitality has lived up to your expectations! When you plan for a revisit, please feel free to check out our official website for updated hotel information. Also, don’t forget to sign up as our Vivva loyalty member to enjoy exclusive value-added benefits and more! We wish to welcome you again soon!

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel Island South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 16 May 2014 via mobile

While in China for work, I needed a break so to Hong Kong I went. During my 6 weeks in China, this is best hotel I stayed in thus far. French, the decor is fabulous and the stay we're very accommodating. Before going out to sightsee one night, I decided to stash some money under my pillow to avoid traveling with too much cash. Well the next night I forgot and actually checked out of the hotel! 8 hours later, I returned to hotel to get my luggage for my flight that evening and the housekeeping staff returned my money . I left over $200 American cash under a pillow! I was blown away by the honesty and service of this hotel staff. You will not be disappointed. Despite the construction, I had no problems traveling as the shuttle will take you to Hong Kong station for free! From there you can take the train anywhere you want to go.

Stayed May 2014, travelled solo
Helpful?
Thank Marlo L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lhotelislandsouth, Director of Sales & Marketing at L'hotel Island South, responded to this review, 19 May 2014
Dear Marlo L

Thank you for posting your review on TripAdvisor and we are thrilled to read that our hospitality has lived up to your expectation! When you plan for a revisit, please feel free to take a look at our latest accommodation and dining offers on our hotel website. Don’t forget to sign up to be our Vivva loyalty member to enjoy exclusive benefits and more! We look forward to welcoming again soon.

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel Island South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about L'hotel Island South

Property: L'hotel Island South
Address: No.55 Wong Chuk Hang Road, Hong Kong, China
Region: China > Hong Kong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Best Value Hotel in Hong Kong
#107 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): £
Hotel Class:4 star — L'hotel Island South 4*
Number of rooms: 432
Official Description (provided by the hotel):
Uniquely located in the southern district of Hong Kong Island, the contemporary L’hotel Island South is the development of the Chinachem Group. This 37-storey hotel offers 432 spacious and design-led guestrooms and suites that are redefining conventional notions of comfort and style. As a convenience for today's global travelers, L'hotel Island South provides complimentary Wi-Fi internet connection and an array of other advanced technologies, plus superb meeting and banquet venues, a gymnasium and an outdoor pool that offer green vistas, and comprehensive business support. Complementing all of these is an eco-friendly attitude as well as a smart casual service style from our friendly and highly dynamic hotel crew. Whether for business or leisure, guests also enjoy quick and easy access to the territory's prime business, shopping, dining and entertainment hubs as well as a host of nice beaches, nature parks, plus heritage and cultural trails along the southern end of Hong Kong Island. ... more   less 
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Also Known As:
l`Hotel Island South Hotel Hong Kong
L'Hotel Island South Hong Kong

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