We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Welcome back in my personal list of best Hotels in the world”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Ritz-Carlton, Hong Kong
Ranked #3 of 716 Hotels in Hong Kong
Singapore, Singapore
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Welcome back in my personal list of best Hotels in the world”
Reviewed 3 April 2011

The old Ritz Carlton in Central closed down 3 years ago and the building was demolished.

I was very fortunate to enjoy the very first days of the NEW Ritz Carlton with my family. And what a place they picked to open their doors again. They relocated to a truly spectacular spot in Hong Kong; on the top floors of the new ICC building at Kowloon side. It is officially the highest Hotel in the word.

Upon arrival we were welcomed in a stylish, luxurious lobby. If desired, we could have even gotten a nice cup of tea. We were guided to the elevators and 'lifted' by means of a single elevator-trip of 52 seconds to the 103rd floor.

The lobby on the 103rd. floor is spacious and very nice. Check-in is on this floor. There are several restaurants. The famous Italian restaurant located in the old Ritz Carlton is re-situated next to the lobby. There is an open kitchen so one can see all the action. The food was (again) very pleasant. Besides this Italian restaurant Tosca, there is the Chinese restaurant Tin Lung Heen and a dining area specialised in dishes made off and with chocolate; The Chocolate Library. In the Lounge & Bar area an international menu is served all day long as well as breakfast. I loved the huge MEGA lamps! What a design. Materials used throughout the Hotel; lots of marble, leather and plush fabrics. Pleasant, relaxing, stylish and 'luxurious' colour schemes. The overall interior design & lighting is breathtaking. Very well done.

The Ozone Rooftop Bar at the top floor is just spectacular when it’s dark; Incredible decoration. It will be one of THE places to be in Hong Kong.

Rooms: Well appointed and spacious. Bathroom (with TV) in cream coloured marble, flat screen TV (wall mounted) etc.etc. Colour scheme used: brownish, leather wall fabrics.

The swimming pool on the 118th floor is just stunning; the view is superb but also the clever use of flat screen panels next to and above the whole pool is fabulous; blue skies, moving white clouds and the likes. Very well designed. It’s the highest swimming pool in the world.

But the best part of the Old Ritz has been moved to the NEW Ritz; the people and their genuine warmth and level of service. I always loved to stay in the Old Ritz Carlton and I was pleased to hear that a lot of the former employees have returned to the new Hotel.

I will be a fan of this new place just as I was of the old one. Of course there were some small hiccups these first days but I am truly impressed. The Ozone Bar is from now on my most favourite spot in the world.

And my kids felt themselves very welcomed as well. Thank you and congratulations with this new place.

Just one question remains: will they place again this giant bouquet of Lilies back in the lobby…..? I always LOVED the smell of it; it was iconic.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
10 Thank Qilin_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,752 reviews from our community

Traveller rating
See reviews for
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (693)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Tsim Sha Tsui
Hotel ICON
Hotel ICON
#4 of 716 in Hong Kong
5,448 reviews
The Upper House
The Upper House
#1 of 716 in Hong Kong
2,083 reviews
Tsim Sha Tsui
InterContinental Hong Kong
InterContinental Hong Kong
#12 of 716 in Hong Kong
3,761 reviews
Show Prices
Show Prices
Show Prices
Four Seasons Hotel Hong Kong
Tsim Sha Tsui
The Peninsula Hong Kong
The Peninsula Hong Kong
#9 of 716 in Hong Kong
1,413 reviews
West Kowloon
W Hong Kong
W Hong Kong
#10 of 716 in Hong Kong
3,656 reviews
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton, Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Hong Kong

Property: The Ritz-Carlton, Hong Kong
Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > West Kowloon
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Luxury Hotel in Hong Kong
#3 Family Hotel in Hong Kong
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Official Description (provided by the hotel):
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Hotels.com, Odigeo, TripOnline SA, TravelUp, Southall Travel, Ctrip TA, Agoda and Traveltool, S.L.U. so you can book your The Ritz-Carlton, Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing