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“Out Of This World”

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The Ritz-Carlton, Hong Kong
Ranked #2 of 718 Hotels in Hong Kong
Australia
Level 3 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Out Of This World”
Reviewed 9 December 2013

I have just returned from 5 nights at the Ritz-Carlton in Hong Kong and what an experience it was, from the very personalised check-in to being addressed by name by the RC staff, this hotel is first class luxury with first class staff.
Our room was on the 117th floor (club lounge access), the view was breathtaking with every amenity on hand from the free WiFi to the nespresso coffee machine.
The Club Lounge was an experience in itself, beautiful food presentations 6 times per day and free flowing champagne and other beverages.
The pool area has to be seen to be believed, an infinity pool overlooking the Hong Kong skyline, and in the evening there is a projector screen illuminated with swimming fish. We opted to take in the amazing view from the warmth of a very large hot tub.
Compliments to the entire Ritz-Carlton Hong Kong Staff for ensuring our stay was a most memorable experience, in particular Violette (Guest Relations Supervisor) who was always ready to provide assistance, a jewel in the crown.

Room Tip: Definitely Club Level, it is a bit pricey but well worth it
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  • Stayed December 2013, travelled with friends
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Helpful?
1 Thank Kezd5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Australia
Level 6 Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 3 December 2013

The Ritz-Carlton Hotel in Hong Kong is a true modern masterpiece with flawless views of all over Hong Kong from one side of the river. I have previously stayed in top quality Hong Kong hotels but this hotel beats with breathtaking views being its major features. Although the hotel is best known for offering the best views in the world, it is top notch in every other aspect, not just views. The rooms are extraordinary, fully fitted with plasma screens and marvellous and spacious bathrooms.

The hotel management is exceptional as no stone is left unturned in ones stay at the Ritz Carlton. The service was exceptional as were the restaurants. The Ozone bar was a truly magnificent piece of architecture and it not only proved to the highest bar in the world but also one of the best ones I have been to. The main restaurant had an amazing light path of red and blue that led down to the Tosca restaurant.

The fitness centre was very well run and had a large range of equipment on offer. The swimming pool located on the 118th floor was very nice but quite steamy. The view from there was absolutely mind boggling and far from ordinary. The breakfast was exceptional with a large range of foods in the buffet as well as fresh juices and drinks. The service as mentioned before is remarkable all around every part of the hotel from the lobby to the restaurants and the rooms.

The Ritz-Carlton Hong Kong is a truly extravagant hotel that has much to offer. It is located in the best part of Hong Kong with shopping walking distance away. I would recommend this hotel anyone as it is perfect for all types of people, especially businessman might I say. The worlds tallest hotel is truly not a disappointment in any specific area of the estate.

Room Tip: All rooms have spectacular rooms as they start on the 100th odd floor.
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  • Stayed January 2013, travelled on business
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Helpful?
2 Thank maxamoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level 5 Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 December 2013

I am writing this belated review after staying end of Oct through early Nov to convey the absolutely brilliant stay we had.
All the staff were wonderful and the facility is outstanding – in every aspect!
We dined in Tosca also and enjoyed the experience.
The club lounge was amazing – with a special mention to Jessica and her team including Igor, Joyce, Esther etc.
They went out of their way to look after us and make us feel we were at a home away from home
This component is what sets Ritz Carlton apart from many other properties and something the staff can all be extremely proud of.
Tak – the club limo driver was also a highlight with his lovely manner and willingness to assist at every opportunity.
Joe as our airport representative was also very helpful and made our transition smooth and easy
I would like to extend my thanks to all the team and we hope to visit again on our next trip to Hong Kong.

Room Tip: Club level is exceptional
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  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank SRS65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotselaar
Level 4 Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 December 2013

Excellent hotel with breathtaking views, Very nice rooms, outstanding bathroom, beats anything I had in Hong Kong before- both in quality and price :) . Somewhat remote if you need to be in Central but definitely worth the trip... High price and no free breakfast for Marriott gold are the only set backs.

Room Tip: all rooms are nice
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  • Stayed November 2013, travelled on business
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Helpful?
Thank Raphaël
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 December 2013

This is a stunning hotel with an amazing view of HK. The staff couldn't do enough to ensure I had a top class experience. The spa was excellent and again, the views were very impressive. The breakfast spread was top notch with the best chocolate croissants I've ever had!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 November 2013

Consistent top quality service and accommodation, professionalism and high standard training of the staff, from drivers through to top management, is the reason I never consider staying anywhere else but Ritz Carlton.
This was second time in Ritz Carlton Hong Kong.
As usual, no surprises. Excellent service, attention to every detail and genuine desire to please.
Rooms are clean and well maintained.
Club Lounge stuff is attentive and always with a friendly attitude, service is timely and professional.
As far as I am concerned, Ritz Carlton Honk Kong got it absolutely perfect.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Asya2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2020
Level 6 Contributor
95 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed 26 November 2013

Second time to stay at the Ritz HK, and the service and rooms are just Perfect.

The Suites have the best view in HK and are super luxurious.
Amazing Service, thanks to Jackie and the team.
Great Club lounge. Champagne + Views of Victoria Harbour are the best way to spend the afternoon or after dinner.
After 6 months, the people at the lounge and the front desk, still remembers us.
All requests are promptly handled.
Room service was good.

Everything was just perfect.
They handle events and big groups perfectly also.
Everyone in the family was just smiling after our big event and the wonderful weekend.

Thank you Ritz Carlton HK!

Room Tip: The Best Views on HK, but all rooms are beautiful, so you can't really go wrong.
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  • Stayed November 2013, travelled as a couple
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Helpful?
2 Thank wallyQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Hong Kong

Property: The Ritz-Carlton, Hong Kong
Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > West Kowloon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
#3 Business Hotel in Hong Kong
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Official Description (provided by the hotel):
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 
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Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong

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