We chose this hotel purely on the basis of its 2nd ranking on tripadvisor and it's excellent reviews. We had stayed at the the Upper House on the Hong Kong island side purely for its 1st place in tripadvisor and we couldn't fault the place as everything was to perfection. Icon was a disappointment. Considering it is classed as a luxury hotel, our experience was far from luxurious. We wanted to book a twin club suite but was turned down because of our two young children. I said they could quite comfortably share a bed but was told that the room was for a maximum of 3 people. We then took the offer of 2 adjoining rooms. Upon checkin, we immediately felt the hotel lacked 5 star quality.
The moment we walked into the first room, we detected an odour (mix of cigarette smoke and mustiness). Housecleaning sprayed something to rid the smell but was told that we were on a smoking floor so the smell is hard to eradicate. Smoking Floor???
The interior looks stylish and modern at first glance but upon closer inspection, it's actually done on the cheap. The bathroom was impractical as the toilet did not have a door and the mirrors around the bathroom gave the illusion of spaciousness but I don't think many people fancy showering with their naked reflection unless they are really confident
with their bodies!
We did have an excellent dinner at the Chinese restaurant. The food and service was very good.
Breakfast at The Market is your standard big hotel fare with nothing special about the food and service.
If you want a luxurious stay, there are far more better options so do your homework properly.
- Official Description (provided by the hotel):
- A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more less
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- Also Known As:
- Hotel ICON Hong Kong