We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent value for money” 5 of 5 bubbles
Review of Citadines Mercer Hong Kong

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Citadines Mercer Hong Kong
Ranked #102 of 712 Hotels in Hong Kong
Southwold, United Kingdom
Level Contributor
134 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Excellent value for money”
5 of 5 bubbles Reviewed 18 June 2012

I stayed in the Mercer for business and was delighted with my stay
Upgraded to a suite on floor 12
Great breakfast included in the rate
Clean friendly and super close to my Office
Totally recommended

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Murray G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Citadines Mercer Hong Kong, responded to this review, 24 June 2012
Thank you for staying with us and your valuable comments. We are pleased to know that you enjoyed your stay. The one-bedroom suite is equipped with a kitchenette, microwave, Nespresso coffee machine, IPod dock and DVD player plus a complimentary minibar. Guests can also enjoy complimentary buffet breakfast and wifi.

The Mercer is located at the very heart of Hong Kong, where Central, the business district, and such dining and entertainment areas as SoHo and Lan Kwai Fong are all within walking distance.

We look forward to welcoming you back to The Mercer again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

504 reviews from our community

Traveller rating
    223
    205
    58
    11
    7
See reviews for
51
159
49
164
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 15 June 2012

Great location adds to the charm of this newly opened boutique just off Central.. Location is great and walkable to MTR, Tram and buses... and nice stroll to the Central shopping areas.

Rooms are comfortable and well layed out and on the larger size compared to a hotel room of a similar standard. Rather cool sofa in the lounge made for good late night TV viewing.. while enjoying the free mini-bar... a nice touch..

  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HKB2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMercer_HK, General Manager at Citadines Mercer Hong Kong, responded to this review, 17 June 2012
Thank you for staying with us and your valuable comments. The Mercer is located in Sheung Wan, within 1 minute walk to the MTR station, 5 minutes to Macau Ferry Terminal and walking distance to Central, Lan Kwai Fong and SoHo, the finest business, shopping, entertainment and dining areas of Hong Kong.

Our One Bedroom Suite is 52 sqm with a kitchenette and dining area. Each of them is equipped with microwave, Nespresso coffee machine, 2 LCD TVs, iPod dock and DVD player. Free wifi, buffet breakfast, minibar and local calls are provided to ensure a comfortable stay. The complementary mini-bar offers a variety of drinks.

Looking forward to welcoming you back to The Mercer soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 June 2012

great stuff, great rooms, location is great - near to Soho area

  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Or_Kuntzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMercer_HK, General Manager at Citadines Mercer Hong Kong, responded to this review, 15 June 2012
Thank you very much for staying with us and your valuable comments. We are pleased that you have enjoyed your stay here. The Mercer is a contemporary designed boutique hotel situated at the very heart of Hong Kong where the Sheung Wan and Hong Kong (Airport Express) MTR Stations, Hong Kong-Macau Ferry Terminal are within walking distance. It is just a few minutes away from SoHo and Lan Kwai Fong, where you can enjoy the finest dining and entertainment of Hong Kong.

Rooms are contemporary design, featuring premium amenities and finest beddings to ensure a comfortable stay for guests.

We look forward to welcoming you in The Mercer again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 3 June 2012

Stayed here for a night en route to London from the Philippines. My room was compact, but it wasn't a problem. I actually liked all the glass - very contemporary. Room was spotless. Complimentary mini bar was a nice touch. Location is good - close to plenty of restaurants. Staff were friendly. Breakfast was pretty good too.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank thisisbeaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMercer_HK, General Manager at Citadines Mercer Hong Kong, responded to this review, 4 June 2012
Thank you for staying with us and your valuable comments. We are glad to know that you enjoyed your stay. The Mercer is contemporary designed boutique hotel in the up and coming fashionable Sheung Wan; within a minute to MTR and walking distance to Macau Ferry Terminal and Airport Express Station. Free wifi, buffet breakfast, minibar and local calls are provided to guests for a hassle free stay.

Looking forward to have you with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Cayman
Level Contributor
97 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 28 May 2012 via mobile

I stayed her recently when on business. Hotel in quite a strange part of Central although close to my office. Close to lots of restaurants and bars but not as upmarket as Soho or Lan Kwai Fong. I was very excited to be told I was in a one bedroom suite......until I got into it. The room was very small split into 2 rooms by a glass partition. The first room was a small kitchen/dining/seating area.....nicely furnished with a weird purple sofa that was a waste of space. Second room was a bedroom with a king size bed a small desk. The bed took most of the room up but was comfortable. Both rooms had large flat screen TVs. Bathroom was fine except clear glass wall seperating from bedroom. The breakfast was fine with service excellent.

Stayed May 2012, travelled on business
Helpful?
Thank Patchpup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMercer_HK, General Manager at Citadines Mercer Hong Kong, responded to this review, 1 June 2012
Thank you for your valuable comments and we are glad that you enjoyed your stay. The Mercer is located in Sheung Wan within 1 minute walk to MTR and 5 minutes to Macau Ferry Terminal. Designer boutiques, art galleries and antique shops scattered around create an unique artistic atmosphere. There are also a wide variety of restaurants around.

Our One Bedroom Suite is 52 sqm with separate living area and bedroom. It is equipped with microwave, Nespresso coffee machine, iPod dock and DVD player. Guests can enjoy free wifi, buffet breakfast, minibar and local calls.

Looking forward to welcome you back to The Mercer soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakville
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 22 May 2012

Have stayed a couple of occasions this year. Just off central but 30 sec walk from MTR and 10 minute walk to Lang Kwai Fung and Macau Gerry station. Rooms are spacious and nicely decorated (2 rooms per floor) with 2 large TVs (one in living area and one in bedroom). Services was good. Breakfast was nothing to write hope about but some very nice options within walking distance. Will stay there again. Great value for Money.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Emma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMercer_HK, General Manager at Citadines Mercer Hong Kong, responded to this review, 1 June 2012
Thank you for your valuable comments and we are glad that you enjoyed your stay.

Our One Bedroom Suite is equipped with microwave, Nespresso coffee machine, iPod dock and DVD player. Free wifi, buffet breakfast, minibar and local calls are provided to ensure a comfortable stay.

Buffet breakfast is on complimentary, with a wide variety of cold and hot dishes and a nice cup of coffee.

Looking forward to welcome you back to The Mercer soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
43 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 bubbles Reviewed 18 May 2012

We stayed here earlier in the year and was pleasantly surprised. After a horrible experience at a nearby Ovolo Serviced Apartment, the Mercer was bliss and matched our expectations of a smaller HK hotel. We booked a small "suite", which had a separate living/kitchen area. It was compact but adequate space for 2. Room decor was average, (not my cup of tea) but it was new and clean. Housekeeping was to a high standard and I felt the staff on the whole were very helpful and polite.

Location for us was fantastic. Within walking distance to Soho and Central. Sheung Wan itself is a lived in neighbourhood, as its an old part of town so doesn't look particularly new or pretty. There are lots of local businesses and residents going about their business so if you do not like a local neighbourhood vibe then don't stay here. The metal noise comes from a nearby recycling business and can only be heard during the day. The gay bar is very discreet and only really comes alive during the weekend. Get a higher floor and you should have no issues with noise. Its very quiet at night but a very safe area.

The immediate street surrounding the hotel (in a triangle) are full of fantastic cheap eats. We found a small dim sum joint, Japanese ramen and lots of Chinese options too. If you are adventurous, check them out. You won't be disappointed. Oh, the beds are incredibly comfortable too.

Room Tip: Pick a higher floor.
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dezzydez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMercer_HK, General Manager at Citadines Mercer Hong Kong, responded to this review, 1 June 2012
Thank you for your valuable comments and we are glad that you enjoyed your stay.

Our One Bedroom Suite is equipped with microwave, Nespresso coffee machine, iPod dock and DVD player. Free wifi, buffet breakfast, minibar and local calls are provided to ensure a comfortable stay.

The Mercer is located in the fashionable up and coming Sheung Wan area. It is a very convenient and interesting location, within easy walking distance of Central’s prime business, shopping and dining locations. Antique shops, art galleries and designer boutiques scattered around creates an unique artistic atmosphere.

Looking forward to welcome you back to The Mercer soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Sheung Wan
Ovolo Noho
Ovolo Noho
#32 of 712 in Hong Kong
4.5 of 5 bubbles 1,022 reviews
Sheung Wan
Lan Kwai Fong Hotel
Lan Kwai Fong Hotel
#104 of 712 in Hong Kong
4.0 of 5 bubbles 1,029 reviews
Central
The Pottinger Hong Kong
The Pottinger Hong Kong
#35 of 712 in Hong Kong
4.5 of 5 bubbles 285 reviews
Show Prices
Show Prices
Show Prices
Sheung Wan
Holiday Inn Express HONG KONG SOHO
Sheung Wan
The Bauhinia Hotel - Central
The Bauhinia Hotel - Central
#161 of 712 in Hong Kong
4.0 of 5 bubbles 220 reviews
Central
Ovolo Central
Ovolo Central
#18 of 712 in Hong Kong
4.5 of 5 bubbles 756 reviews
Show Prices
Show Prices
Show Prices

Been to Citadines Mercer Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Citadines Mercer Hong Kong

Property: Citadines Mercer Hong Kong
Address: No.29 Jervois Street, Sheung Wan, Hong Kong, China
Region: China > Hong Kong > Sheung Wan
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
#49 Business Hotel in Hong Kong
#56 Romantic Hotel in Hong Kong
#83 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Citadines Mercer Hong Kong 4*
Number of rooms: 55
Official Description (provided by the hotel):
The Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and within easy walking distance of Central’s prime business, shopping and dining locations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Ctrip TA, Expedia, Southall Travel and Agoda so you can book your Citadines Mercer Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing