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“4star hotel?” 2 of 5 bubbles
Review of The VELA Hong Kong Causeway Bay

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The VELA Hong Kong Causeway Bay
Ranked #414 of 712 Hotels in Hong Kong
Amsterdam, The Netherlands
1 review
“4star hotel?”
2 of 5 bubbles Reviewed 10 May 2014 via mobile

Stayed at the Vela hotel for 2nights. First time at the hotel I was a bit shocked how a 4 star hotel looks like, it might be just Hong Kong. Anyways after entering the hotel I saw the lobby, and that was another shocker, so small and only 1staff member. Checkin was pretty easy and fast, received my card and went to my room. The room looks clean and the bed is ok. The bathtub is really big, loved it. The only problem with the tub is that it fills so slow takes more than an hour... . In the closet there is a small safe. The closet has small cracks at the door. Then i noticed the slide door to the bathroom opens and close hard. The hotel provides free drinks in the fridge. The fridge door cracks like crazy, but atleast it works. The aircondition works how it should work and has water blowing out when the room gets too dry. The waterboiler looks like it wqs used for more than 10years, all rusty and dirty. So all this doesnt sound and feel like a 4 star hotel, and it get worse at night. Because it is in Wan Chai you will have guests walking in and out at night. And you will be able to hear it really clear, you will also be able to hear people talking. So no sleep if you cant sleep through noise, because everytime someone flushes the toilet or empty the bathtub you will hear the water flowing. I expected alltleast to have some soundproofing in the room. The view was great in my room, but weather was so depressing so closed the curtains. The hotel is 10min away from the train station.
All together it felt more like a 2-3star hotel than a 4star hotel, so unless you can get it for a good prize I wouldnt recommend it.

Stayed May 2014, travelled as a couple
Helpful?
Thank Lee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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117 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
San Francisco, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 18 April 2014

Stayed here on a business trip because it was the week before Hong Kong Seven, so room rates on the HK Island side was outrageous. There is nothing to write about the facilities because there was none. I guess I was lucky since they automatically upgraded me onto the higher floor with a view to the Race course. That I got to say is much appreciated. I can't see how even 2 people can stay in such small room, for 1 person it was not that bad. This neighborhood is not Tsim Sha Tsui, there is no thrill and it is a very Locals neighborhood, which actually made it very exciting to me. Plenty of small local restaurants within 5 min walk. MTR Time Square is about 10 min walk.

Room Tip: Get an upgrade room with view to the Race course on higher floor.
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  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank NoiNoi_SF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Ramon, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 20 March 2014

This hotel should one or two star hotel, dependign on your level of expectation.I did not like this hotel.

A few good points:
- the location is neat time square bilding, so you can access to range of cheap to high priced restauaurants in the mall, and to many cenral activities. But you need to walk 10 min thorugh crowded streets and narrow, busy traffic lights to get there.
- The hotel staff was friendly and responsive to complaints.
- Wi-Fi is free. But it disconnects after 10 -15 min, and you need to reconnect.

Bad points
- I did not expect much about this hotel because of ite relatively low price, but I assumed that it would be clean. But it was not clean. In particular, bathroom was not clean and it had green, black molds on the sink. And dirty handles of bathroom cabinet... On the room floor, there were hairs and dusts in the corner.
-The room furnitures were cheap, old, scratched, and unpleasant to look at.
- The hotel must be old, and the rooms were not well maintained over the years.
-The room is very small, and bed mattress was really basic.
-There is air conditioning on the ceiling. When it was on, I could see there were lots of dusts on the air vents. I turned it off not to enhale the dusts.Fortunately, it was rainy and cloudy, I did not need it.
- There is one very small restaurant. But seeing the condition of room, I lost my appetite to eat there.

I think there are better hotels in HK at the same price.

  • Stayed March 2014, travelled solo
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jlee5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hong Kong hotels

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 11 March 2014

Worst "4 stars' ever, dirty, the mattes was hard. The bathroom leaked. The roo looked outdated, the tv was poorly installed.

i really did not like it. I compare it with Crown plaza, and the difference is abismal.

Best

  • Stayed March 2014, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank JorgeObando1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
4 of 5 bubbles Reviewed 14 February 2014

Stayed here with my parents and younger brother for six nights and I have to say I have had a pleasant stay in vela. Upon check in the staffs were friendly and we didn't need to wait for long time. Room wise, it was clean with free wifi (albeit a little slow, it was still usable), two bottles of small drinking water&mini bar which was replenished daily. The downside I would say was that I could hear my neighbour when they were about to enter their room and the double beds in my room wasn't really double bed but more like super single but it didn't cause us much problem as it fits two normal/thin people perfectly well. In terms of location u still need to walk for a while to get to the mtr station but it was very bearable distance. Shopping area was also just within walking distance. Overall vela was quite of a prime choice to stay in as the price was very reasonable as well. Oh yea, and there's a convenience store down the street.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank blessedchild9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 24 January 2014

We stayed at Vela for two nights.

Upon check-in, we almost missed the entrance because it was at the back of the hotel and there was not enough, or even no lighting at all. Taxis were only allowed to pick up or drop off at the back !! Very inconvenient when you travel with one big & one small suitcases.

Staff were unfriendly. Room was dark, old, dated, gave us an unclean & creepy feeling !! Boxes of bottled water/linens were found lying around the corridor right outside our room, blocking the fire exit. This made us worry about our safety in case of fire and wondered whether we should stop using their towels !! The so-called pantry at the end of the corridor was just partitioned off by a 'curtain', which we dared not put our heads thru in case we found something awful !!

We didn't find many staff around during our entire stay, either on guest floor or at the tiny little reception. Again, this made us wonder about our safety inside the hotel !!

The location might be the selling point of this hotel. But again with so many other options available, I definitely would never return unless they have a complete make-over !!!

  • Stayed November 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank t y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 20 January 2014

Considering there are so many places to stay in Hong Kong, you'll be better off avoiding this hotel. The hotel facilities itself are pretty generic, and the only really positive thing about it is it's location (close to the MTR and shopping and dining areas.

Service from the front desk staff is VERY average, mostly inconsistent depending on who is there.

WiFi in the rooms are a joke. You need to do your emails in the small lobby.

There's also some sort of "night club" on the 3rd floor so you get to see a lot of dodgy looking people in the lobby and elevators.

  • Stayed December 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank leadfaci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The VELA Hong Kong Causeway Bay

Property: The VELA Hong Kong Causeway Bay
Address: No.84-86 Morrison Hill Road, Causeway Bay, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#129 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): £
Hotel Class:4 star — The VELA Hong Kong Causeway Bay 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
The Vela Hong Kong Causeway Bay Hotel Hong Kong

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