We stayed four nights and I would recommend it for the following: great location (2 mins to Sheung Wan MTR or 10 mins walk to Central), very clean and sparkly as everything is brand new, comfortable rooms for HK standards (where hotels are usually the size of a shoe box) and it's affordability.
However, the front desk staff are the biggest let down. Asking them for any help is like pulling teeth, they are grouchy and generally unpleasant. No smiles or greetings and everything from getting a receipt to asking for an extension to my stay was painful - everything seems like too much work. Which is such a shame especially since the restaurant and housekeeping team are really good.
There was only one pleasant young lad at the front desk that I encountered that are not at all like his peers. His name is Tommy. So good on Tommy for going against the current.
Hopefully this helps the Holiday Inn to improve. On a side note, I was really surprised they hailed a taxi for me on my check out especially after I read all the feedback before this. So hopefully Holiday Inn is taking note!
- Official Description (provided by the hotel):
- Let Holiday Inn Express Hong Kong SoHo be your home away from home for your next visit to Hong Kong. Conveniently located at Sheung Wan, we are close to a number of prosperous areas such as SoHo, Lan Kwai Fong, the Central (the financial hub of Hong Kong), IFC Mall, the Hong Kong & Macau Ferry Terminal as well as the famous Hollywood Road (Antiques Street) and Upper Lascar Row (Cat Street). Travel easily to other parts of the city with 5 mins walk to Sheung Wan MTR station or readily available taxis. All guestrooms are equipped with flat screen TVs, comprehensive TV channels, work desk, complimentary Smart Breakfast & free high-speed Internet access with Wi-Fi. Our Superior Room is located on a high floor & features a Victoria Harbour View. Our hotel has harbour view meeting rooms on the 38 floor and all necessary facilities which serve the needs of commercial clients. Last but not the least, kids under 18 can stay free when sharing a room with their parents. Holiday Inn Express Hong Kong SoHo is the first hotel in the world to achieve four platinum or equivalent of Green awards: (1) LEED new construction by United States Green Building Council (2) BEAM Plus by Hong Kong Green Building Council (3) Green Mark by Singapore Building & Construction Authority (4) Three Star Green Building Label, China - China Green Building Council. ... more less
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- Also Known As:
- Holiday Inn Express HONG KONG SOHO