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“HK Holiday”

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Hotel Jen Hong Kong
Ranked #60 of 717 Hotels in Hong Kong
Certificate of Excellence
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“HK Holiday”
Reviewed 7 August 2014 via mobile

Nice, neat and new hotel. Rooms are small but quite nice. Good view from Lvl 25. Cafe has nice food.

Elam & Issac on front desk are #1, very helpful and great service.

Only bad thing is that the bathroom and shower are very small.

Apart from that, we enjoyed our stay

Stayed August 2014
Helpful?
1 Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traders_Hotel-HK, Manager at Hotel Jen Hong Kong, responded to this review, 22 August 2014
Dear Nick M,

Thank you for choosing Traders Hotel, Hong Kong for your current visit to Hong Kong, and your time to write about us.

We are delighted to learn that you enjoyed staying with us, find our hotel tidy, rooms nice and food and Cafe Malacca excellent. Your feedback is one of our best means to continuously improve our standards, and we shall surely revert your feedback to our colleagues, especially Elam and Issac.
Thank you very much for your feedback and we look forward to welcoming you soon again at Traders Hotel, Hong Kong.

Sincerely

David Preisig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,715 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (410)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore
Level 5 Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 5 August 2014

Not my first stay but the hotel was under different managenent on previous visits. Decor was revamped about three years back, yet the condition and upkeep is still good.

Reception counter is open concept with the staff standing next to guests checking us in.

My room was on 19th floor with a great view of the harbor. Clean and faultess.

Free shuttle service to IFC and city airport during the day.

Abundant convenience stores close by.

The Malacca cafe serves authentic Malaysian fare, much to my surpise and delight.

Many tourists but the staff is efficient and courteous.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BFGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traders_Hotel-HK, Manager at Hotel Jen Hong Kong, responded to this review, 22 August 2014
Dear BFGuy,

Thank you for choosing Traders Hotel, Hong Kong for your current visit to Hong Kong, and your time to write about us.

We are delighted to learn that you enjoyed staying with us, find our staff efficient, reception counter creative, rooms clean and food and Cafe Malacca excellent. Your feedback is one of our best means to continuously improve our standards.
Thank you very much for your feedback and we look forward to welcoming you soon again at Traders Hotel, Hong Kong.

Sincerely

David Preisig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 August 2014

Its a good Budget hotel. The Hotel Staff are very professional. As we arrived very later midnight we had to catch the Cab from Hong Kong station, unless Hotel does offer free Shuttle transport to and fro from Hong Kong Station. Lot of restaurants around the hotel, plus is 24 hours McDonalds and 7/11 is very helpful. Would rather Stay in Kowloon City as hotel is in interior part of HK city, however if you enjoy the Ding Ding Tram ride and then this is an great experience.
Please do visit Big Buddha, Night Show via the Traditional Chinese Boat, and Shopping experience.
Please beware there is one price for Chinese and other price for rest of World. So enjoy Shopping.

Room Tip: Better to stay in Kowloon as this is bit interior
See more room tips
  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Yog4578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 4 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 August 2014

On the overall, my 6 nights of stay in Traders Hotel HK went pretty well except for some minor hiccups. On the last day of my stay, the housekeeping staff took away one of my keycards by mistake but I managed to retrieve it from her supervisor when I returned to my room in the evening. The bed was comfortable, the air-conditioning was working well, and the water pressure of the shower was strong. The only thing that made me slightly uncomfortable was that the security of the lifts seem to be not working - I was able to access my floor even without tapping my key card at the ground floor. The location is not too bad, plenty of local food outlets to satisfy one's stomach - there's plenty of convenience stores, McD (24-hrs) and cha-chan-ten (teahouses) near the hotel. To get to the nearest MTR (Sheung Wan), either take the public bus, tram or you can take the complimentary mini-bus shuttle to Hong Kong station. An Octopus card is a must-have when you're in HK.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank zarkhrov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traders_Hotel-HK, Manager at Hotel Jen Hong Kong, responded to this review, 22 August 2014
Dear zarkhrov,

Thank you for choosing Traders Hotel, Hong Kong for your current visit to Hong Kong, and your time to write about us.

We are delighted to learn that you enjoyed staying with us, find our rooms comfortable, water pressure impressive and air-conditioning good. Your feedback is one of our best means to continuously improve our standards.

We are also pleased to let you know that our key card system is currently working in a good condition, and we totally understand your security concerns.

Thank you very much for your feedback and we look forward to welcoming you soon again at Traders Hotel, Hong Kong.

Sincerely
David Preisig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level 6 Contributor
107 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 3 August 2014

Far from the center of Hong Kong and no MTR stations. But they have a free shuttle service to Central MTR station that runs apprx. every hour. Otherwise it is possible to walk to the center - a walk of around 45 min. And taxis are cheap in Hong Kong and easy to find. Close to Hong Kong University. Breakfast OK but nothing special. Clean rooms and pleasant staff.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Azatoth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 July 2014

There is ionly one reason why this does not get an excellent rating and that is its location which is a little bit away from what we needed (downtown HK, tube etc). There is a courtesy bus to/from hotel and Central HK (8 mins) but of course you are tied to it unless you take a inexpensive taxi (roughly £5 from Central to hotel). The nearest Underground is 10 mins walk away (if you know the way) although a new station is being built somewhat closer.

That all said though, the staff at this hotel were truly excellent and I would happily stay there again, without issue and knowing the above. Nice view over the harbour, nice, clean room. We had a great stay there.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Martin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traders_Hotel-HK, Manager at Hotel Jen Hong Kong, responded to this review, 22 August 2014
Dear Martin L,

Thank you for choosing Traders Hotel, Hong Kong for your current visit to Hong Kong, and your time to write about us.

We are delighted to learn that you enjoyed staying with us, find our staff accommodating. Your feedback is one of our best means to continuously improve our standards.
Thank you very much for your feedback and we look forward to welcoming you soon again at Traders Hotel, Hong Kong.

Sincerely
David Preisig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macau, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2014

As a HK Chinese who lived outside of HK for more than 5 years, I need to stay in hotels once in a while when I visit the city. This time, I have tried out a property managed by Shangri-La under the Trader's brand. The entire stay was perfect, I just wish I had stayed for one more day. This Hotel has done everything right in its category and I would like to congratulate the entire team in making this a success.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Marcielhc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Jen Hong Kong

Property: Hotel Jen Hong Kong
Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Region: China > Hong Kong > Sai Wan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Business Hotel in Hong Kong
#47 Family Hotel in Hong Kong
#54 Romantic Hotel in Hong Kong
#56 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Official Description (provided by the hotel):
Hotel Jen Hong Kong, offers 283 elegant rooms and suites. From the economical to opulent, each room is characterised by clean lines and functional creativity. These accommodations are enhanced by wireless Internet connections, LCD televisions and sweeping views of Victoria Harbour, Hong Kong city and distant mountains. 3 Rooms caters to disabled guests, and 84 rooms have connecting doors. ... more   less 
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Also Known As:
Jen Hotel Hong Kong
Hotel Jen Hong Kong

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