We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel in the Western district”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Jen Hong Kong
Ranked #61 of 721 Hotels in Hong Kong
Certificate of Excellence
Reviewed 27 April 2009

Hotel Jen itself is a nice and modern building located in the Western district and I feel that the hotel's location is its biggest "negative" point. I would like to point out that we did not find it a big problem, however, it will take you a while to familiarise yourself with the area and how to get the most out of it. First of all, the hotel provides you with a free shuttle and they will even fax/e-mail the pick up schedule to you, however, beware that this will be of very little use to you unless you manage to stand at the exact intended pick up point at the time of collection! For the first few nights of our stay we chose Lanatu island and then moved into Honk Kong and Hotel Jen. We decided to take a free shuttle from outside the Central Ferry terminal, the pick up schedule that was conveniently faxed to us the day before advised to wait outside terminal 7. So we arrived and waited by a bus stop what seemed to be directly outside the terminal 7 only to see the hotel's bus to cruise past us! So I had to phone the hotel directly to make sure that the next time the bus actually stops. Consequently, 45 min later the bus re-appeared again and stopped on the corner of a bus stop located between terminals 6 and 7. The extremely unwelcoming bus driver proclaimed that was the designated pick up spot (no idea how we were supposed to know this) and what I actually realised was that if the bus driver does not see anyone standing on the precise pick up spot of each location he does not even stop to see if any potential clients would emerge from somewhere - completely bizzare! Needles to say, we did not bother with the shuttle bus anymore and instead explored the public transport options. We found the trams to be the most convenient form of transportation from the hotel, the tram stops are located just around the corner on Des Veux road and all trams take you to the central and back, the ride only costs $2! The hotel itself is very clean, modern and convenient with very efficient room service so I cannot really fault them on anything. Again, interestingly, upon our arrival we were told by the reeptionist that they'd ran out of double rooms (that we'd booked two months prior) and, therefore, she offered a twin room instead. However, when when my partner and I said that this was unacceptable to us and, especially, after I'd suggested that in my opinion the only option was for the hotel to upgrade us to a Jen level for example (we had an ordinary room) a double room had, as if by magic, been found! Another thing that I found quite strange is the unavailability of the Internet - unless you are staying on Jen level there isn't even one public computer that you can use, so unles you are willing to pay $50 an hour for the Internet you're not going to get any! So these are just little obsrvations that I've made, apart from that we enjoyed our stay at the Hotel Jen!

  • Stayed: April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Dimmah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,733)
There are newer reviews for Hotel Jen Hong Kong
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,364 - 1,370 of 1,733 reviews

Reviewed 25 April 2009

The room was good-sized with a window seat to look out to the harbor and watch the boats go by. Had all the needed hotel amenities with a nice large flat-screen TV. Comfortable beds and good climate control. The vanity and shower area were weird as this is where you enter the room. There is no privacy when getting out of the shower, which is OK if you are a couple or solo, but not so comfortable if you are traveling with a friend.
There is only a small lobby, which is usually full of people. The hotel had a nice sized fitness room and rooftop pool.
The location is in what I would call a working-class area with lots of local shops and eateries - definitely away from tourist sites and shopping. However, there was a hotel shuttle (first come, first served - if full you are out of luck) and plenty of local transportation to get around.

  • Stayed: April 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Lady_Sadie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2009

I was afraid to stay there when the travel agency told me it's quite far from the central but this hotel looked great so my friend and I decided to stay here.
Even though the undergroud station is quite far from this hotel, the tram stop is in next block, and in front of hongkong university, there are lots of buses.
The hotel was clean and morden, and all the staff was great.
The breakfast buffet was mixed style of western and asisan style, so you can enjoy your meal whereever you're from.

Although the staff who took a texi for us to the ferri terminal told the driver wrong destination, he was nice,.
When I got back home I found that I left my dress there, I emailed the hotel.
The manager contect me right away and sent me ASAP.

  • Stayed: July 2008, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank robbiegirlSeoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2009

Although the hotel is located quite far from the nearest MTR station of Sheung Wan (on Hong Kong Island), it is just a few minutes walk to the tramlines that can take you to the MTR station, or to the main parts of the island. The best part about the tram rides is the affordability (at a flat fee of HKD2 per person), and it offers a splendid way to view the city, from the very localised western district where the hotel was located, morphing into a more modern commercialised area in Central to the bustling shopping district of Causeway Bay.

The room itself was clean and comfortable, furnished in a simple and modern way. The weird thing that I found was that the room opened to an area where the vanity top was on the right and the shower and toilet cubicles were on the left. So you have to wash your face and brush your teeth next to the room door, and change there as well after emerging from the shower cubicle. Other than that, I really loved the room.

We paid about S$200 per night for the room with harbour view, which comes with HKD100 free room credit per day, and free WIFI in the room and hotel. Knowing as to how expensive hotels in Hong Kong are, I thought this was a pretty decent deal for the kind of room we were getting and the location was interesting, not your usual hotel in the busy shopping district, but nestled in a residential area that was considered laid-back for the busy city of Hong Kong.

  • Stayed: April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank verena_amber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2009

Booked thru trailfinders for a 2 night stopover en route to New Zealand from UK. Booked double standard room at £154 for the two nights. On arrival we were upgraded - not sure why but they were very busy in the hotel lobby. 19th floor room was excellent. Clean, bed was very comfortable and the bathroom was well equipped. Good flat screen Samsung TV but not set up properly - picture was dubious - but that didn't matter too much for us.

Didn't eat in the hotel and we didn't use the hotel facilities at all except the shuttle to the station when we left. Staff were polite and helpful.

Position was in a more traditional area which was interesting. paid about $40 for a taxi on arrival. Afterwards used the tram for travel to Central shopping area (10 minute ride). Not the most convenient location but it suited us fine.

  • Stayed: February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank spock999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2009

We agree with the positive reviews for Hotel Jen. Hotel Jen was an interesting mix - the hotel itself was clean, modern and had all that we needed for a short holiday stay. Its location was in the Western District which was more a local area and so a little distance away from the MTR stations.

There are various ways to get to the hotel - foot, tram, bus, Airport Express Shuttle, hotel shuttle and taxi. Taxi from the Hong Kong Airport Express Station was about $45HKD. A tram ride was $2HKD. The hotel provided an hourly shuttle from the hotel to Central and Admiralty with a few other stops in between, including the Ferry pier. It took us about 45mins to walk to the Central MTR station (with the Sheung Wan station in between). Taxis could be waved down easily around the hotel.

Around the hotel there were lots of small shops, Chinese bakeries and eateries, which provided us an opportunity to get a feel of how locals live (and pay local prices!). There is a ParknShop supermarket around the corner (3mins away). Western food options included MacDonalds and KFC.

The room was clean and modern, and included an LCD TV, safe, hairdryer, internet connection, iron and ironing board - just what we needed for a short stay. The bathroom was a reasonable size. It had a combined bath and shower.

We didn't eat at the hotel. The gym is a typical hotel gym - enough for a simple cardio workout plus weights. There is a roof top pool - about 15m (not heated).

Overall, we would recommend Hotel Jen for people who like a clean, modern hotel without too many frills. While the location is not central, there are plenty of transport options and taxis on the street to make it easy to get to the hotel.

  • Stayed: March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank LittleYarYar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2009

We are a firm of architects and were on a study tour of Hong Kong buildings. Our team consisted of 8 people and we stayed at Hotel Jen. Our experience at Hotel Jen was a pleasant one from beginning to end. Ivan and Joyce of management and their staff did all that they could do to ensure that we had an enjoyable stay. 3 of our rooms were upgraded from the mountain view to the harbour view (which was amazing). The hotel is modern and comfortable. We liked the Sky Lounge on the 28th floor with its spectalular views where we had our breakfasts in the mornings and cocktail drinks in the evening. On the last day of our stay we booked out at 10am but were only due to be collected by bus for transfer to the airport at 8pm. Hotel Jen management were very accommodating to us in that they allowed us the use of a room to shower and freshen up before leaving on the bus for the airport. Thanks to all at Hotel Jen for the wonderful stay - we hope to return and visit you again. Mare Malan, South Africa

  • Stayed: March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank mieksm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Tin Hau
L'hotel Causeway Bay Harbour View
Sai Wan
Courtyard Hong Kong
Courtyard Hong Kong
#62 of 721 in Hong Kong
1,371 reviews
Sai Wan
Island Pacific Hotel
Island Pacific Hotel
#87 of 721 in Hong Kong
1,749 reviews
Show Prices
Show Prices
Show Prices
Wan Chai / Causeway Bay
Renaissance Hong Kong Harbour View Hotel
Mong Kok
Metropark Hotel Kowloon
Metropark Hotel Kowloon
#114 of 721 in Hong Kong
1,745 reviews
Tsim Sha Tsui
The Salisbury-YMCA of Hong Kong
Show Prices
Show Prices
Show Prices

Been to Hotel Jen Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Jen Hong Kong

Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Region: China > Hong Kong > Sai Wan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Business Hotel in Hong Kong
#47 Family Hotel in Hong Kong
#54 Romantic Hotel in Hong Kong
#57 Luxury Hotel in Hong Kong
#72 Best Value Hotel in Hong Kong
Price Range: £89 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Official Description (provided by the hotel):
Hotel Jen Hong Kong, offers 283 elegant rooms and suites. From the economical to opulent, each room is characterised by clean lines and functional creativity. These accommodations are enhanced by wireless Internet connections, LCD televisions and sweeping views of Victoria Harbour, Hong Kong city and distant mountains. 3 Rooms caters to disabled guests, and 84 rooms have connecting doors. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Travel Republic (UK), Expedia, Hotels.com, Agoda, Ebookers, 5viajes2012 S.L. and getaroom.com so you can book your Hotel Jen Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jen Hotel Hong Kong
Hotel Jen Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing