We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not as good as most Novotel Hotels”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Novotel Century Hong Kong
Ranked #114 of 725 Hotels in Hong Kong
Reviewed 25 February 2012

I booked a room which included free in-room wifi internet access, however once I got there it was such a hassle to get the free internet. Had to argue with the reception desk and then come down and show them my booking confirmation for them to actually activate it for me. The concierge staff were not that helpful. They were great at minding your bag but not all that interested when you came to them for assistance with things to see and do and how to get there etc. I felt like I was inconveniencing them. The hotel also gives out discount vouchers for various things they offer however when it came to claming them, well you got something completely different to what was on voucher eg. coffee and croissant offer in their cafe; picture was of a latte but when you go to get it, they will not give you the displayed picture, they only give you a brewed coffee. The rooms are very tiny and had weird odour. Saying this, I did have a smoking room, so expected some kind of smoke smell, but it was excessive in smoke smell. Most hotels I go to, I get a smoking room but they never smell this bad. Recommendation, if you smoke, get a non-smoking room for your comfort and go outside to smoke. The swimming pool was not in operation as maintenance being done. They should have advertised that on their website stating the dates between which the pool would be out of service and/or adjust the accommodation price to reflect that you were not able to use all facilities that they advertise. Staff were a hit and miss when it came to friendly service. Location is fantastic and that is I guess the main thing that they have to make their hotel appealing. Would I stay there again.....no, unless there was nothing else available within my price range.

Room Tip: Superior Room Queen Bed is not different to the Standard Room with queenbed. We stayed in both those...
See more room tips
  • Stayed: January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank OzTravelGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (3,100)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,763 - 1,769 of 3,100 reviews

Reviewed 22 February 2012

What can I say? Nothing significant to complain about. We got really good service with very helpful and attentive staff (concierge). Location is excellent if on the island. Room we had was, I thought larger than I expected; comfy bed, had nice views of the mountain. Good gym, breakfast was more than adequate, and so was the business center, although the Premier lounge was a little small and vibe-less. Fast Wi-Fi.

The hotel is quite busy with lots of traffic from cabin crew of many different airlines. Also location is on the corner of a busy street; no driveway to the main doors or anything. Hailing for cabs can be a little tedious but then again just go and take the very efficient MTR or walk to TST, Convention Center, etc.

Anyways, we got treated well, facilities were quite good, food was very nice... overall a positive experience.

Room Tip: Corner rooms are slightly bigger.
See more room tips
  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Loinkloth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2012

This Novotel is not decorated like most Novotel's these days with the large Bed Head and small sofa in the room; the rooms here are quite bland in their colours, beige and browns but the rooms are in reasonable condition. The hotel was renovated a few years back and the bathrooms are mostly shower only type; I don't know how if at all they could fit a roll away bed in these rooms so triple occupancy guests beware!. The location is in Wan Chai, convenient to the HK Convention Centre, otherwise its a pretty grim area and the MTR is a 5 minute walk. Good clean safe option if you can get a good deal; Club Lounge is very small but reasonably fitted out and decent snacks and breakfasts; get in early though for a seat!

  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank oznick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 820premk
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 February 2012

The hotel is very nice, stayed in total 5nights! Rooms are cosy, very nice bathroom and a good bed! Wifi is working very well and at a fair price (unfortunately not for free)
I requested upon reservation a room with a view on the water, which was no problem.

  • Stayed: November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank KurtAbeloos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

I travel alot for business and pleasure, consequently I am collecting a number of frequent stayer cards with the Accor club being one of them. Hence why I stayed at the hotel.
This has been my 2nd visit and the rooms are a good size, clean and the hotel has a great location.
My only negatives is that the reception staff are poor. I found them to be unfriendly and quite curt during the booking. The hotel has alot of mainland tourists who clutter the smallish lobby.
It seems to cater for the mass market tourist rather than the business traveller.
They charge for the internet but that is quite standard in HK.

  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank olympics2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NCHKGR, Guest Relations Manager at Novotel Century Hong Kong, responded to this reviewResponded 20 February 2012

Dear Sir / Madam,

Thank you for sharing your experience on TripAdvisor.

It is pleasing to note that you enjoyed your stay at our hotel and I have already shared your comments with our team.

Your constructive comments regarding the staff attitude at front desk have been noted and we have already discussed this matter with the department concerned for immediate improvement.

Thank you once again for your comments and we hope to welcome you back to the Novotel Century in the near future.

Best Regards

Vanessa HO
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2012

A nice hotel, good location. Room is small for a novotel class, but is big for a hongkong hotel.

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank johnbudi77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Wan Chai / Causeway Bay
Kew Green Hotel Wanchai Hong Kong
Wan Chai / Causeway Bay
Dorsett Wanchai, Hong Kong
Dorsett Wanchai, Hong Kong
#113 of 725 in Hong Kong
3,229 reviews
Wan Chai / Causeway Bay
Gloucester Hotel
Gloucester Hotel
#102 of 725 in Hong Kong
312 reviews
Show Prices
Show Prices
Show Prices
Wan Chai / Causeway Bay
Gloucester Luk Kwok Hong Kong
Gloucester Luk Kwok Hong Kong
#130 of 725 in Hong Kong
392 reviews
Wan Chai / Causeway Bay
Burlington Hotel
Burlington Hotel
#70 of 725 in Hong Kong
157 reviews
Wan Chai / Causeway Bay
Butterfly On Morrison
Butterfly On Morrison
#75 of 725 in Hong Kong
1,505 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Century Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Century Hong Kong

Address: No.238 Jaffe Road, Wanchai, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#80 Romantic Hotel in Hong Kong
#82 Business Hotel in Hong Kong
#89 Family Hotel in Hong Kong
#96 Luxury Hotel in Hong Kong
Price Range: £100 - £269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Century Hong Kong 4*
Number of rooms: 510
Official Description (provided by the hotel):
Novotel Century Hong Kong hotel is located in the Heart of the bustling Wanchai district- ideal for both Business trips and vacations- just a 8 min walk from Hong Kong Convention and Exhibition Center; subway station (MTR); Wan Chai Star Ferry and a 10 min walk to Causeway Bay key shopping areas.Renovated in 2010, the hotel offers 510 elegant rooms and modern facilities including- 2 restaurants, bar, gym, swimming pool, spa, meeting facilities and executive lounge.Wi-Fi is available in the rooms and complimentary in the lobby, all restaurants and the executive lounge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelbag, Booking.com, Southall Travel, Agoda, Travel Republic (UK), Ctrip TA, Expedia, Hotels.com, Ebookers, HotelsClick, HotelQuickly, getaroom.com and 5viajes2012 S.L. so you can book your Novotel Century Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Century Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong
Hong Kong Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing