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“Great service ! Pricey”

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JW Marriott Hotel Hong Kong
Ranked #30 of 725 Hotels in Hong Kong
Certificate of Excellence
Reviewed 1 November 2013 via mobile

Great service but a tad pricey.

Have stayed here on numerous occasions and absolutely loved the hotel. It's connected to a mall and movie theater as well as the train station.
Beautiful hotel, great service, awesome dining and tremendous facilities.

  • Stayed: December 2012
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Thank Aftab T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,244 - 1,250 of 2,288 reviews

Reviewed 28 October 2013

Stayed there a few nights in October. Booked this hotel because of wonderful reviews here on Tripadvisor.

Location is great, no doubts.
Staff was friendly, but lacked knowledge about the good restaurants. They recommended Ruth's Chris steakhouse, which was a terrible place with live cockroaches marching across the table.

The food in the hotel is 4+ stars.

Hotel interior is 3 stars, at best. Harbor views from the breakfast restaurant were mediocre, with obstacles. Restaurant ceilings are low, with some grey spots, ugly look. Flooring was under repairing, loud noise during the breakfast.

Not 5 stars, definitely.

As the rates are high, I would not recommend this hotel to a friend.

  • Stayed: October 2013, travelled on business
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3  Thank AlexTrav7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

Visited in april 2013 with 2 kids , excellent location above MTR for easy access to transport , connected to pacific place mall for shopping and choice of many restaurants. view from the room couldn't be better. the staff and service were outstanding. and the hotel is very well maintained. My kids loved their stay at the hotel. Thank you marriott !

Room Tip: ask for a corner room with views both of the peak and kowloon across the harbor
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  • Stayed: April 2013, travelled with family
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Thank Dinesh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

Absolutely wonderful in service and location to mall and public transport. Hotel concierge was a bit sparse on arranging tours during weekends which was disappointing....but spa was wonderful and restaurants perfect. I will absolutely recommend and book here again.

  • Stayed: October 2013, travelled on business
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Thank kjm1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

About as good service as we have ever enjoyed. The plentiful and helpful staff almost, literally, trip over themselves to assist. Good Hong Kong island location, especially if you like to shop as a mall with who's who of high-end retail below hotel.

  • Stayed: October 2013, travelled on business
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1  Thank Richie67SF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

My wife and I stayed for 6 nights using reward points. We also had free internet service. Similar to other trip advisors' comments, this hotel is centrally located with excellent services and very clean rooms. We tried the buffet in Marriot Café and Dim Sum in Ming Ho Restaurant at the hotel. The seating and environment are very comfortable and the food quality is excellent. They are a bit more expensive but worth the extra dollar given the taste, atmosphere and service level. Lastly, the executive lounge in 33rd floor made our vacation trip even more enjoyable. It has the view of the HK harbor with comfortable seating. We went there for breakfast. Everything is excellent: best coffee, Chinese tea, bread, congee, fresh fruit etc. The lounge also serves wine, liquor, beer, cocktail etc. after 4:30pm. The lounge manager, Anna, is very friendly and helpful with our questions and would assist everything from phone charger, restaurant recommendation to photocopies. Would not hesitate to come back next year.

Room Tip: Rooms are relatively small compared with other JW Marriott properties, but it is quite big in Hong K...
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  • Stayed: October 2013, travelled with family
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1  Thank WCC128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

This JW Marriott is in a convenient location atop the pacific place shopping mall with an AMC movie theatre. The mall is also connected to at least three other 5 star hotels (Conrad, Shangri-La, and Upper House).

The mall is a high end retail center with many luxury shops. There is an indoor walkway connecting to the Admiralty MTR Metro station and bus station, giving direct access to all points in Hong Kong including bus 629 nonstop to Ocean Park. In the connected United center, one can also find a supermarket, and many restaurants such as McDonalds, KFC, Ruth's Chris, and dozen other restaurants.

Room Tip: The upgrade to executive lounge floor was a little pricy, usd130, but made for a much more comfortab...
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  • Stayed: October 2013, travelled with family
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3  Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel Hong Kong

Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#30 Luxury Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
Price Range: £205 - £554 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Official Description (provided by the hotel):
A luxury getaway awaits you here in downtown Hong Kong. Ideally placed in the city's bustling Admiralty district, the JW Marriott Hotel Hong Kong is ready to exceed your expectations. Our 602 immaculately appointed rooms and suites blend modern technology with traditional sophistication, and include complimentary Wi-Fi, elegant marble bathrooms and large flat-screen TVs. Enjoy views of Victoria Harbour, the mountains or the Hong Kong city skyline from your luxury room or suite as well. Additional perks for your downtown visit include a heated outdoor pool, an on-site gym and eight exquisite dining options. The newly elevated JW Marriott Ballroom brings a new level of luxury to your next meeting or celebration. And our prime location, atop Pacific Place Mall and moments away from the Hong Kong Convention and Exhibition Centre, makes it easy for you to see and experience everything that makes this city so special. We look forward to your visit to the JW Marriott Hotel Hong Kong. ... more   less 
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Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong

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