We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay at Hong Kong JW Marriott”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
JW Marriott Hotel Hong Kong
Ranked #25 of 719 Hotels in Hong Kong
Certificate of Excellence
Peoria, Illinois, United States
Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great Stay at Hong Kong JW Marriott”
Reviewed 7 February 2014

We stayed several days at the Hong Kong JW Marriott in early January. Use our Marriott Rewards platinum status to get an upgraded room on the 32nd floor. Very nice room, and access to the executive level lounge. The workout facility was outstanding. Access to the metro system was easy from the basement level of the hotel to underground metro center. Complimentary bus available from hotel to Hong Kong metro stop to access the express train to the airport. A little bit of a walk to the ferry dock to go over to Kowloom, but still a good location for touristing around. Overall a great stay and looking foward to visiting agian.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,097 reviews from our community

Traveller rating
    1,258
    646
    141
    32
    20
See reviews for
470
400
152
797
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (407)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
China
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 February 2014

We are a family with two small boys. We wanted to find somewhere to stay in Hong Kong that would be in a good location - not too far to trek with our small boys; and somewhere fairly luxurious (we were on holiday after all)…but not somewhere, where we would feel uncomfortable staying with the kids. The JW Marriott was perfect for us. We had a twin room with a spectacular view. The room was spacious and our twin beds were more like small double beds. They were very, very comfortable and we slept soundly. The room was spotless and in great decorative order. We were given complimentary fruit and I'm ashamed to say - I packed the extra toiletries because they smelt so good!

The staff were so lovely and incredibly efficient. This is a very well run hotel, where everything works and the staff can't do enough for you. We enquired about using the babysitting service and the receptionist got back to us very quickly with options and prices. In the end we didn't use the service; it would have been our first time using such a service and I felt nervous that it was out-sourced. It was also pricey - around 60 UK pounds for 2 hours. This may have been because it was the Chinese New Year holiday.

We didn't eat in the hotel - we didn't want to subject diners to our noisy kids….rather we chose to eat at different outlets in and around the city, of which there are plenty of options nearby. Not least of which was Pizza Express which is a winner with the kids. If we'd managed to get a babysitter, we would most definitely have eaten at one of the many restaurants in the hotel.

I would happily recommend the JW Marriott and Hong Kong for a short family break. Get yourself an Octopus card and explore the city, with this hotel as a welcome base to come back to!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EmSmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 30 January 2014

I went for a short, 3-day stay for work. They got corner rooms for our entire entourage, and I think the one I shared was a double deluxe. We had the view of the mountains to the left of our beds, but the room was mostly surrounded by the nearby skyscrapers. I don't know if it's because I'm used to living in a house, but it was surreally breathtaking to wake up to gorgeous buildings rising up all around me! Made me feel small, but inexplicably invigorated.

I especially loved the prompt service I was given at any time I called for it (not to mention, my name on the hotel phone made me smile -- small joys.) I had asked to borrow a steamer for my gown, and it arrived, no exaggeration, no more than 2 minutes after I had put the phone down with customer service. Then, the steamer stopped working a few minutes into steaming, and I asked if they could come to get it fixed or have it replaced, and again, within minutes, someone was up at our room to attend to it. We asked for extra amenities, and again the same promptness. I was so impressed.

Unfortunately, down at the conference rooms, we ordered snacks in the afternoon, and they took more than half an hour. I'm not sure if it was because we ordered a lot of food, and all different dishes. This was the only setback for me throughout our stay though.

Even on our last day, we asked if we could shoot a short music video in front of their gigantic Christmas tree, and we were just taking a chance because in our country, everything needs permits or some other extra expense; but they more than obliged us, and one of their staff even held the camera for us. We just tipped him afterward.

I also really liked how accessible it was, with an underground tunnel leading to a mall, that also connects to the train station.

Overall, I had a wonderful stay. It's not the best option if you want to be closer to Disneyland tho, because even if easily accessible, it's on the other side of the tracks.

Room Tip: Get a corner room, depending on what view you want! I heard the spa/steam showers were good, but I d...
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast, Australia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 January 2014

My family has stayed at this hotel a few times and have always enjoyed it. The rooms are comfortable, well equipped (except for rubbish hairdryers!) and the views from Hong Kong island across the harbor to Kowloon at night are just gorgeous.
The hotel is conveniently located and is walking distance to the central Hong Kong shopping district / Soho etc. It is also connected via the hotel elevator to the large, upmarket shopping mall Pacific Place (designer clothing / shoes / bags / electronics / the fab Lane Crawford homewares / pharmacy / Zara etc). This shopping mall has some great spots to eat (especially the Japanese restaurant at lower ground level and Peking Garden for Chinese food). In addition, there is a supermarket downstairs from Harvey Nichols.
All the staff are friendly and super helpful. Service is excellent.
Room service food is so-so. We didn't order it this time because our last experience was less than stellar.
The bathrooms are luxurious but a little bit tired. Bathtubs are on the small / shallow side.
Overall, I enjoy staying at this hotel and would do so again due to the comfort, great service, views, and the excellent location.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lorna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
101 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 25 January 2014 via mobile

Very comfortable hotel, close type to the main business district which makes it ideal for travelling business people. Rooms are comfortable and largish, which is good if you are here for some time. Great gym facilities. Buffet restaurant for dinner not wonderful, but good breakfasts.

Stayed January 2014, travelled on business
Helpful?
Thank Denise2104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kotka, Finland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 January 2014

While in Hong Kong on business two months ago, I stayed at the JW Marriott luxury hotel. My suite was very contemporary in its decor and had a range of amenities that one usually finds in hotels of such repute. I was very impressed with the staff and housekeeping who were very polite and genial and always had a smile on their faces that truly brightens your day! The hotel boasts of its award-winning restaurants and I have to concede that the food was splendid. The breakfast buffet was a delightful spread and the room-service menu was not too far behind. I used the outdoor pool to unwind twice or thrice and the whole atmosphere was calm and relaxing. I will definitely visit the JW Marriott Hotel the next time I visit this cultural hub.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KartiMalcolm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 21 January 2014

Stayed at the JW in Admiralty and the location is by far for me the best asset of the hotel just behind the people. The MTR is just under the hotel and one of our favorite restaurant in HK (Peking Garden) when we used to live in HKG was also underneath the hotel. The location made it easy for me to move around HKG...gave the option to take the taxi or the Metro. Just as personal preference, I would rather stay in Central or Causeway Bay but again having lived in HKG, I have my own bias on location. Oh by the way, breakfast was good.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YES_abroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Admiralty
Conrad Hong Kong
Conrad Hong Kong
#21 of 719 in Hong Kong
4.5 of 5 bubbles 3,105 reviews
Island Shangri-La Hong Kong
#11 of 719 in Hong Kong
4.5 of 5 bubbles 1,967 reviews
Wan Chai / Causeway Bay
Grand Hyatt Hong Kong
Grand Hyatt Hong Kong
#16 of 719 in Hong Kong
4.5 of 5 bubbles 2,578 reviews
Show Prices
Show Prices
Show Prices
Wan Chai / Causeway Bay
Renaissance Hong Kong Harbour View Hotel
Central
Mandarin Oriental, Hong Kong
Admiralty
The Upper House
The Upper House
#1 of 719 in Hong Kong
5.0 of 5 bubbles 2,122 reviews
Show Prices
Show Prices
Show Prices

Been to JW Marriott Hotel Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Hotel Hong Kong

Property: JW Marriott Hotel Hong Kong
Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#24 Luxury Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Official Description (provided by the hotel):
Hong Kong is a cultural centre renowned for its entertainment, shopping, and cuisine. When looking for exquisite hotels in Hong Kong city centre, JW Marriott Hotel Hong Kong is an excellent choice. We offer an ideal location and fantastic amenities for a business or leisure stay. Set atop the world-famous Pacific Place, our Hong Kong hotel with harbor view offers guest rooms complete with breathtaking scenescapes, contemporary furnishings, luxurious bedding, 42" flat-panel TV, and free Internet. Guests love to relax and take a dip in our outdoor pool, stay fit at our 24-hour health club, and enjoy dining at one of our 8 award-winning restaurants. JW Marriott Hotel Hong Kong offers the finest event facilities to suit a variety of occasions and functions, of varying sizes. Our ballroom, the largest on Hong Kong Island, can accommodate up to 1,100 guests for receptions and events. We welcome you to discover the many rewarding experiences JW Marriott Hotel Hong Kong has to offer, for a complete and memorable stay whether you are travelling for business or leisure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ctrip TA, Marriott, Priceline, Odigeo, Agoda, TripOnline SA, Traveltool, S.L.U., Cancelon, HRS and HotelQuickly so you can book your JW Marriott Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing