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“A wonderful stay in a great central location.” 4 of 5 bubbles
Review of JW Marriott Hotel Hong Kong

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JW Marriott Hotel Hong Kong
Ranked #24 of 712 Hotels in Hong Kong
Certificate of Excellence
Singapore, Singapore
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“A wonderful stay in a great central location.”
4 of 5 bubbles Reviewed 15 May 2014

I have stayed at several hotels around the city and i have to say, so far this was one of the best. It is in a great location just above the MTR and Pacific Place shopping centre, with easy access to walk into central, Hong Kong Park and to the Peak Tram line.
The rooms were nice, clean and comfortable, and we had a great view out (not always easy to find in HK!). Along with that the breakfast buffet was fabulous. It had a huge range of good quality food. A really wonderful way to start the day!

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,026 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (394)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Miami, Florida
Level Contributor
829 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
4 of 5 bubbles Reviewed 15 May 2014

I have nothing to complain about. I stay in a lot of hotels for business and this is definitely one of the better ones. It is linked to a great shopping mall called Pacific Place, which if you don't want to eat room service, but can't be bothered to venture far has a downstairs areas with some restaurants (including Zen, which does superb dim sum) and also a cheaper more 'snack style' food court on the first floor. There are tea and coffee making facilities in the room which are free as well as a fruit bowl and bottled water, all included. I would definitely stay at this hotel again.

  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Albertomiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Located in the heart of the business district the hotel is the perfect place to stay for both business in pleasure. Immaculate service, in close proximity to business offices, shopping n eating and very close to the peak too!
Our room was mountain facing offered a serene environment. In room dining was good, had vegetarian options so worked for us if we wanted a change. Laundry services were super the managed to always deliver perfectly done clothes on time!
Am MTR station right there and a the massive Pacific place mall interconnected was so convienent.

Would highly recommend a stay here.

Room Tip: Higher floors offer better cleaner views
See more room tips
  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Manisha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Great location. Easy access to MTR without having to leave the building. Hotel restaurants were very good. The lounge (if you have access) is outstanding. Rooms a bit small but those on upper floors have very good views. Great spread for breakfast. High end booze and good food in the evening. Service from all was fantastic. Gym is a bit on the small size but fully equipped. Good spa facilities attached.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelhoundPortland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 13 May 2014

This JW Marriott is located in the posh Pacific Place shopping district of Hong Kong and close walk to the Admirality station. The hotel itself is fine, but nothing special when compared to similar properties around the same price and in the same area. As an example, within the same building exists The Upper House, which is by far one of the best hotels in all of Hong Kong, if not Asia. For about $50 more per night, you are greeted with a far more spacious room, and much more current design. The JW Marriott has a dated look...and does not support the cost per night. The only positive to this hotel is the gym, which is well equipped and spacious, albeit in the basement of the building with no natural light. If in a pinch, this is a safe stay, but definitely look at The Upper House or The Conrad which are right next door.

Room Tip: Ask for a Harbor view...otherwise you get to stare at a busy road.
See more room tips
  • Stayed May 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank toomuchtimeintheair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

Best overall experience. Spent 4 nites for business. was initially worried due to conferences and holidays taking place during stay made for a very busy atmosphere but the hotel staff performed at their best. In room dining was not consistent - catch of day was sea bass for 4 days running..sometimes with or without condiments; laundry service excellent; housekeeping; excellent. Executive level rooms with use of private facilities includes breakfast, drinks and snacks all during day; bathrooms large but - hairdryers connected to walls always overheat and shut off - frustrating - please replace with normal hairdryers. Rooms have great views of harbor or hillside; directly connects to PACIFIC place shopping and easy access to transit. Impressive. Will be back.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelgirl816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pleasanton, California
Level Contributor
171 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

Because it is a JW Marriott, I had high expectations. The JW met and exceeded my expectations. They chose a great location. An MTR station (subway) is right below the hotel! The executive breakfast buffet met and exceeded my expectations, a mix of Asian and Western breakfast food selections. Also, to have concierge service in the breakfast dining area was helpful and made our day efficient - we could do our planning for the day with easy access to concierge help. Although, concierge help is often available in the executive breakfast area, I would rate the people staffing the concierge service at this JW excellent in terms of their knowledge of HK and their recommendations were spot on.

Also, the JW is located in Pacific Place shopping mall - lots of high end shopping opportunities within an elevator ride and short walk.

We stayed on the 25th floor - with a great view!

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank D0rindaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel Hong Kong

Property: JW Marriott Hotel Hong Kong
Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#24 Luxury Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Official Description (provided by the hotel):
Hong Kong is a cultural centre renowned for its entertainment, shopping and cuisine. When looking for an exquisite Hong Kong hotel, the JW Marriott Hotel Hong Kong offers an ideal location set atop the world-famous Pacific Place. The guestrooms boast breathtaking views, contemporary furnishings, luxurious bedding, 42" flat-panel TV and include free internet in all guestrooms. Relax with a dip in the outdoor pool. Stay fit at our 24-hour health club. Enjoy dining at one of our eight award-winning restaurants. We offer the finest event facilities to suit a variety of occasions and functions of varying sizes. Our ballroom, the largest on Hong Kong Island can accommodate up to 1,100 guests for receptions. Discover the many rewarding experiences JW Marriott Hotel Hong Kong can offer to complete a memorable stay, whether for business or leisure. ... more   less 
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Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong

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