We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel for family stay in Hong Kong”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
JW Marriott Hotel Hong Kong
Ranked #26 of 718 Hotels in Hong Kong
Certificate of Excellence
Melbourne, Australia
Level 5 Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Great hotel for family stay in Hong Kong”
Reviewed 8 July 2014

We stayed at the JW Marriott in Hong Kong for 3 nights in July. We all enjoyed our stay (two adults and two children aged 4 and 6). The room we stayed in had two double beds which was perfect to sleep a family of 4. It was a lovely room and well equipped with facilities and amenities (iron, hair dryer, etc). The bathroom was lovely with a great shower and also a separate bath tub. The pool on Level 7 was good, the kids loved it. It was closed a few times though due to thunderstorm warnings - as it is outdoors. Staff all very lovely and accommodating. Good location attached to Pacific Place shopping mall and close to Admiralty MTR. The buffet breakfast was very comprehensive - for both western and asian tastes, yummy fresh omelets or pancakes made to order! Free WiFi in the room for your stay which was great! Only con was that you could hear the outside traffic a little (not sure if windows were double glazed properly). Overall though we really enjoyed our stay.

Room Tip: Rooms with a harbour view are nicest (for views)
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank buzziebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,162 reviews from our community

Traveller rating
    1,305
    660
    145
    32
    20
See reviews for
486
412
154
821
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (413)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Watertown, Massachusetts
Level 6 Contributor
320 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 6 July 2014

I stayed here for four days for a recent business trip and must say this is the nicest JW I've stayed at. The executive lounge is quite something, great food, drinks, and service. The breakfasts were one of the best I've had as of late.

Pros:
-Rooms are nicely decorated and I like the electronic shades!
-Nice staff
-GREAT lobby, very spacious, great for meetings/relaxing
-Nice staff, very friendly, concierge was very helpful

Cons:
-The mall in the basement seemingly allows more people to come and go (sometimes hard to find a place to sit in the lobby)
-No upgrade for platinum :-(
-View from one side of the building is not that great

I'd definitely stay here again if I was visiting the area, many people said the location was very convenient for traveling around the city. Service was great, and I am still thinking about the breakfasts, I wish the american JW's had this level of lounges.

Room Tip: Ask for a view of the Harbor
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SMR_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level 6 Contributor
104 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 July 2014

Organised an airport transfer directly to the hotel made the start of the break effortless after early arrival from Perth. Hotel very helpful in giving us an early check in so we could freshen up before setting out to see HK. First time we had stayed in a 5 star hotel and the attention to service showed. We has a room which overlooked Kowloon which was a twin and very spacious.

Overall a fantastic stay, only minor irritant was the loo occasionally didn't stop flushing.

Room Tip: We preferred the city view.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ken R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Level 4 Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 July 2014

I stayed here with a colleague and enjoyed the whole stay while doing business. Room service was a little slow when we ordered food one night. But morning breakfast made up for everything. I always enjoy staying at JW Marriott products and I think this is a property that exemplifies a why I like staying at them. I couldn't be more happy with my stay and when I return to Hong Kong this would be my preferred hotel to stay at.

Stayed May 2014, travelled on business
Helpful?
Thank GlobalSShoper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 July 2014 via mobile

Not enough good things to say. Service throughout the hotel is exceptional starting with the front door, front desk and through to concierge. We got checked in early, had adjoining rooms for our family and had an upgrade to harbor view which was superb. The kids loved the pool and had room service food which was great. We ate in flint grill which was trendy and sophisticated. If only all hotels were like this.

Stayed July 2014
Helpful?
Thank Smitherino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Orange, New Jersey
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 July 2014 via mobile

Nice hotel and beautiful pool too! We were treated well by the staff. The view from our room was terrific they gave us an upgrade with a great view of the harbor and downtown area. I also found it convenient to the subway stop.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 July 2014

I have been in HK 4 times in the last several months and stayed in 4 different hotels. My room was by far the brightest I have had so far, with a bit of a harbour view. The staff were very helpful, breakfast buffet very good and the surroundings pleasant. I liked the fact its tucked away in Admiralty, but a 10 minute walk/1 stop on MTR to Central. Its also connected to Pacific Place for dinner and shopping. You can also try the tram!

Overall a very good experience - its NOT the Landmark, but a high quality. There is also a small fitness center and outdoor pool. Due to frequent rain when I was there I never got to see/use the latter.

Only drawbacks was a frequent delay in getting through for room service and the maid trying to make up my room at 8am on Saturday morning....

I would very much consider it for my next trip over.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Will103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Admiralty
Conrad Hong Kong
Conrad Hong Kong
#23 of 718 in Hong Kong
3,196 reviews
Island Shangri-La Hong Kong
#13 of 718 in Hong Kong
2,015 reviews
Wan Chai / Causeway Bay
Grand Hyatt Hong Kong
Grand Hyatt Hong Kong
#16 of 718 in Hong Kong
2,652 reviews
Show Prices
Show Prices
Show Prices
Wan Chai / Causeway Bay
Renaissance Hong Kong Harbour View Hotel
Central
Mandarin Oriental, Hong Kong
Admiralty
The Upper House
The Upper House
#1 of 718 in Hong Kong
2,192 reviews
Show Prices
Show Prices
Show Prices

Been to JW Marriott Hotel Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Hotel Hong Kong

Property: JW Marriott Hotel Hong Kong
Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#26 Luxury Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Official Description (provided by the hotel):
Hong Kong is a cultural centre renowned for its entertainment, shopping, and cuisine. When looking for exquisite hotels in Hong Kong city centre, JW Marriott Hotel Hong Kong is an excellent choice. We offer an ideal location and fantastic amenities for a business or leisure stay. Set atop the world-famous Pacific Place, our Hong Kong hotel with harbor view offers guest rooms complete with breathtaking scenescapes, contemporary furnishings, luxurious bedding, 42" flat-panel TV, and free Internet. Guests love to relax and take a dip in our outdoor pool, stay fit at our 24-hour health club, and enjoy dining at one of our 8 award-winning restaurants. JW Marriott Hotel Hong Kong offers the finest event facilities to suit a variety of occasions and functions, of varying sizes. Our ballroom, the largest on Hong Kong Island, can accommodate up to 1,100 guests for receptions and events. We welcome you to discover the many rewarding experiences JW Marriott Hotel Hong Kong has to offer, for a complete and memorable stay whether you are travelling for business or leisure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Odigeo, Ebookers, Ctrip TA, Hotels.com, Priceline, Agoda, TripOnline SA, HotelQuickly, getaroom.com and Cancelon so you can book your JW Marriott Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing