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JW Marriott Hotel Hong Kong
Ranked #30 of 725 Hotels in Hong Kong
Certificate of Excellence
Reviewed 16 August 2014

The JW at Pacific Place is a great option for both business and leisure travelers. With its convenient location, consistently great service, relatively spacious rooms, multiple restaurants and good breakfast buffet, it provides convenient choice for a wide range of travelers. The hotel is seamlessly linked to the Pacific Mall and the MTR station giving plenty of flexibility. During peak hours of the day, it is hard to catch a taxi from the hotel so hopping on the MTR might be an easier option. The rooms are clean and well maintained. It can use a refurbishment upgrade since furniture starts to look a bit old but otherwise, the operations of the hotel run like a clockwork

Stayed: August 2014, travelled on business
1  Thank Miss_Gl0betr0tter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,066 - 1,072 of 2,290 reviews

Reviewed 14 August 2014

Average room is a tad tight but everything else about the hotel makes up for that. Bed/pillows are very comfortable and room well maintained & clean. Service is first class. Cannot beat hotel location - close to centre, a great shopping mall and lots of restaurants. Definitely can recommend both for business and leisure. If you get a mountain view room, get a higher floor.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Lillian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

This is a very nice, first class hotel that is located adjacent to Pacific Place Mall and only about a block from Hong Kong Park. The rooms and service are exceptional. The hotel restaurants and bars are fantastic. Those of us who stay here a lot know that the fish bar located down by the pool is seldom packed in the evenings and is a great place to sit semi-outdoors and enjoy a great meal and cocktail.

Room Tip: Higher rooms on the bay side provide the best views.
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  • Stayed: October 2013, travelled on business
    • Location
    • Rooms
    • Service
Thank Fussytraveldude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

I stayed 5 nights at this great property.
Great location with great views and the rooms are luxury.

The beds were superb and staff very kind and friendly.
It has an air of old American Hotel tradition with all needs of the client catered to.
It more than met my expectations.
Accommodated on a high floor, where the clouds sometimes blocked the view, I found it difficult to leave the room to explore HK. The comfort kept me in the room.

The location is perfect for a tourist as it is located above a large shopping area yet away from the hustle and bustle of HK. I felt safe and comfortable from the gym to the restaurant to the car.

The staff arranged my car to the airport which was a touch luxury and kindness and a fantastic end to my time in HK.
Thanks

Room Tip: If you need to know something about HK... just ask. They will do more than answer, they will help yo...
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  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Service
Thank Gregory A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

There is no doubt that this is a great hotel. But with the prices you pay it is what you expect...so I'm not too gushing about the whole thing. The rooms and service are first class. It's what you expect, and anything less would be disappointing.

Room Tip: I can't imagine there are any bad rooms, but try to get one with a harbor view before the constr...
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  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank acousticoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

You may have a great place, but you have even better staff. Spent a fabulous week in Hong Kong at the J W Marriott. Great central location but out shinning that was the fabulous hotel staff that were so very helpful and accommodating.
Oh, and the outside dining and the fish bar should not be missed. Great selection of fresh catch.
Until next time
Thanks

  • Stayed: May 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank DQBD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

I stay here several times a year on business trips (most recently in June) - we have a corporate rate with complimentary wifi. I love that it is centrally located, on top of a mall with dining and supermarket options (Great Food Hall, a 5 minute walk through the mall, without having to step outdoor at all) and the service and rooms are great. I usually get the smaller room with a king bed, being a single business traveler, and occasionally have had my wife with me too and it is perfectly fine - not luxuriously large, but fine. Nice views, great bed and amenities, lovely shower / bath area.

Cons: not many. Pacific Place is not exactly central, though close enough and if you are unlucky, you could suffer waiting for cabs, especially as this hotel is ups small hill and near 3-4 others which makes getting cabs difficult sometimes. But you do have Admiralty right underneath if you are happy to take the train.

  • Stayed: June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mustihaveone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel Hong Kong

Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#30 Luxury Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
Price Range: £203 - £558 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Official Description (provided by the hotel):
A luxury getaway awaits you here in downtown Hong Kong. Ideally placed in the city's bustling Admiralty district, the JW Marriott Hotel Hong Kong is ready to exceed your expectations. Our 602 immaculately appointed rooms and suites blend modern technology with traditional sophistication, and include complimentary Wi-Fi, elegant marble bathrooms and large flat-screen TVs. Enjoy views of Victoria Harbour, the mountains or the Hong Kong city skyline from your luxury room or suite as well. Additional perks for your downtown visit include a heated outdoor pool, an on-site gym and eight exquisite dining options. The newly elevated JW Marriott Ballroom brings a new level of luxury to your next meeting or celebration. And our prime location, atop Pacific Place Mall and moments away from the Hong Kong Convention and Exhibition Centre, makes it easy for you to see and experience everything that makes this city so special. We look forward to your visit to the JW Marriott Hotel Hong Kong. ... more   less 
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Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
JW Marriott Hotel Hong Kong

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