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Marco Polo Hongkong Hotel
Ranked #78 of 721 Hotels in Hong Kong
Reviewed 17 May 2014

You can't sit/rest on the floor? You must be kidding me. SUCKS!!!
Can't a person rest??!!!?? Staff is so Rude, they can't tell you to stand up POLITELY!!!! And they lack in seats here in the lobby!!!! And you can't REST ON THE FLOOR!!! You lack seats and you can't rest on the floor!!! BAD VERY BAD!!'

Stayed: May 2014, travelled solo
4  Thank Mark Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (2,768)
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1,174 - 1,180 of 2,768 reviews

Reviewed 15 May 2014

We arrived early after a long flight and the hotel had our room ready. They even looked after a damaged suitcase and liaised with our airline to have it repaired.

Our room was spacious and very comfortable with great views of Kowloon. The location near the museums, film stars walk of fame and the ferry means there is loads to do here as well as the big brand shops that are around the hotel.

The staff were always friendly and helpful and the turn down service was a nice touch.

The staff in the business centre were so helpful and attentive.

We will stay here again.

Stayed: April 2014, travelled as a couple
Thank RedDubliner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

Stayed here for two separate nights on business in June 2013. The reception area near the mall was chaotic with a big queue and slow service. A disappointing experience upon arrival! However both rooms were interesting, clean and comfortable. The location was very central and extremely convenient to all attractions. Many great eating out options within a short walk. Just love the nearby Hong Kong harbour at night time!!

  • Stayed: June 2013, travelled on business
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Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Second time I have stayed here and once again a wonderful experience. Paying a little bit extra and staying in the club floor is so worth it and the staff there make you feel so special. The nibbles during the day and the "happy hour" 5.30-8.30 are great. Would definitely go bad.

Jason from Scotland

Room Tip: Use the club floor
  • Stayed: May 2014, travelled on business
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Thank morton2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

I've always enjoyed staying at the Marco Polo Hong Kong because of its location. Quality restaurants abound in the area. They just renovated the lobby which is now more spacious, and the rooms have a new look too. They also moved the reception area at the back of the mall. Very warm and efficient staff - from the reception, concierge, housekeeping and all. Price has gone up, but maybe this is because of the convention season.

  • Stayed: May 2014, travelled as a couple
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1  Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

The hotel is in the best part of TST Kowloon. Right alongside the Ocean Terminal and a hundred yards from the Star Ferry Terminal. Great shopping, excellent choice of restaurants, spacious bedrooms (we stayed 3 times) and courteous staff who are keen to help. The buffet breakfast is one of the best. And if you're looking for a great tailor nearby let me know. I was so pleased with the one we found.

Room Tip: Go high. Choose a room on a higher floor.
  • Stayed: March 2014, travelled as a couple
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Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

We had a club level room and stayed here before a cruise. The club is well worth the money - good breakfast and helpful in all ways including quick check in and check out of hotel. We had a beautiful view of the harbor enjoying it especially at night. I don't understand the bad review. We have traveled world wide and loved it here. It was very clean and the employees were amazing. When we got ready for our cruise, it left our of the adjoining shopping mall and the hotel sent someone to our room to help us take the luggage over to the ship! Amazing place.

Room Tip: Book a club level room overlooking the harbor.
  • Stayed: March 2014, travelled as a couple
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Thank LovemyAcura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#70 Luxury Hotel in Hong Kong
Price Range: £147 - £296 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
Official Description (provided by the hotel):
Marco Polo Hongkong Hotel has recently completed a comprehensive hotel exterior upgrading programme, all rooms are now available to provide exemplary standard of service and ensuring high level of customer satisfaction. Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city’s busiest commercial, shopping and business hub. The Star Ferry and Hong Kong’s cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City – Hong Kong’s largest shopping complex. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel’s 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, and the complimentary handy smartphone which is now fully up and running throughout the hotel. ... more   less 
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong

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