We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Commoners Treated Like Royality”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Marco Polo Hongkong Hotel
Ranked #81 of 723 Hotels in Hong Kong
Reviewed 23 August 2014

On our recent trip to Hong Kong we decided to stay at the Marco Polo Harbour City as we had visit a few years ago and really enjoyed our stay. This time we stayed on the Continental Club Floor. While being more expensive it was worth every penny. The service from all hotel staff exceeded outstanding. My husband and I were waited on hand and foot. All we needed to to was to call and ask for something i.e ice for the room and it was deliveried immediately. The meals on the club floor were delicious and had such an excellent variety it was difficult to choose what to eat. We found we sampled everything.

The room was huge with a super comfortable bed and a wonderful view of Victoria Habour. The location is near to the Star ferry line and all subways.

We are booking our next trip and the Maro Polo Habour City is the only place we will stay.

Room Tip: Book a room that over-looks the harbour. Must book a Continental Club floor room
See more room tips
  • Stayed: March 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank hazcat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, General Manager at Marco Polo Hongkong Hotel, responded to this reviewResponded 25 August 2014

Dear hazcat1,

Greetings from the Marco Polo Hongkong Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

We are delighted to learn that you had a pleasant stay with us and enjoyed your service experience with our associates at The Continental Club. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Marco Polo Hongkong Hotel.

With warm regards from the world’s most dramatic waterfront,


James Ong
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,790)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,126 - 1,132 of 2,790 reviews

Reviewed 21 August 2014

This was my second stay at Marco Polo. Excellent Hotel and excellent hospitality. It has good location, good service, good hospitality and everything which works well for it. Bathrooms are nice and big. bed is comfortable. Sleep quality will be good. Conference rooms are excellent. Only things is that choice for food for Indians are limited esp if you are a vegetarian.

I had excellent stay at this place and enjoyed it. It will be a good business as well as family stay hotel.
Gym is good and well equipped. works 24 X 7 and that's great. restaurant timings are good and starts early.

Room Tip: Take rooms at higher floor.
See more room tips
  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank sandeepmohangupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, General Manager at Marco Polo Hongkong Hotel, responded to this reviewResponded 25 August 2014

Dear Sandeepmohangupta,

Greetings from the Marco Polo Hongkong Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

We are delighted to receive your kind words about the hotel location, its facilities and your service experience with our associates. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Marco Polo Hongkong Hotel.

With warm regards from the world’s most dramatic waterfront,


James Ong
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

My wife and I stayed at the Marco Polo as part of our honeymoon. We had a wonderful time and the hotel's service and location was fantastic. The view from our room was amazing, I would recommend getting a harbour view. The whole experience has left both of us wanting to go back to Hong Kong to experience all over again.

Stayed: May 2014, travelled as a couple
Thank jmalex03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, General Manager at Marco Polo Hongkong Hotel, responded to this reviewResponded 25 August 2014

Dear jmalex03,

Greetings from the Marco Polo Hongkong Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

We are very happy to have the opportunity of contributing to the merriment of your honeymoon celebrations.

We are pleased to learn that you enjoyed the harbour view from your room and your service experience with our associates. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Marco Polo Hongkong Hotel.

With warm regards from the world’s most dramatic waterfront,


James M. Ong
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

Stayed here for 4 nights while visiting Hong Kong with my family. The hotel is located in a prime location in the Tsim Sha Tsui district of Kowloon, overlooking Victoria Harbour. The view over the harbour to Hong Island at night is spectacular. The hotel is located right next to Harbour City, a very large high end shopping mall. Kowloon Park, Nathan Road and the MTR underground station are all within easy walking distance (10-29 minutes). There are numerous shops, restaurants & things to do literally right on your doorstep.
Our room was large, modern, clean and well appointed. Hotel staff were very professional and efficient. The wifi worked well.
This is a high quality hotel situated in a prime location - would highly recommend staying here.

Stayed: June 2014, travelled with family
3  Thank DMAK_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, General Manager at Marco Polo Hongkong Hotel, responded to this reviewResponded 11 August 2014

Dear DMAK_13,

Greetings from the Marco Polo Hongkong Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

We are delighted to receive your kind words about the hotel location, facilities and your service experience with our associates. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Marco Polo Hongkong Hotel.

With warm regards from the world’s most dramatic waterfront,


James Ong
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

I had a recent trip to Hong Kong and this time it was not with family, as we were there in December of 2013 but with friends.. We stayed at the Marco Polo HK in December and had a wonderful time and decided to book our July trip once more. the location and amenities spelled the difference in my decision making but now I must say, after this trip, the service is the clincher. I felt like I was welcomed back and when people know your name, that spells the difference for me; when they go over and above your requests, that too becomes a plus; I would stay at Marco Polo HK always as they make simple folks like me special. :)

Room Tip: ask for a corner room and if you have the budget, go for the harbor view.. :)
See more room tips
  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Paul_borromeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, General Manager at Marco Polo Hongkong Hotel, responded to this reviewResponded 6 August 2014

Dear Paul_borromeo,

Greetings from the Marco Polo Hongkong Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

We are delighted to receive your kind words about your service experience with our associates. We strongly believe that our associates are our greatest asset, and we are indeed proud of them.

We look forward to welcoming you back at the Marco Polo Hongkong Hotel.

With warm regards from the world’s most dramatic waterfront,


James Ong
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

I selected this hotel because it was in the GHA group which guaranteed me an upgrade. Possibly the best decision I have made this year.

From arrival to departure, the hotel was fantastic. The Head Concierge, Mr Lo, ensured that everything I needed to know was efficiently dealt with, and even went to the lengths of getting me escorted to the departure point for the Harbour Junk Tour.

I would completely recommend this hotel with no qualms at all.

Room Tip: Try to get on the higher floors
See more room tips
  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank KevinTheB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, General Manager at Marco Polo Hongkong Hotel, responded to this reviewResponded 11 August 2014

Dear Kevin TheB,

Greetings from the Marco Polo Hongkong Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted to receive your kind words about your service experience with Tony Lo, our Chief Concierge. We will be more than happy to share your comments with him as we are sure they will be most appreciative of your compliments.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Marco Polo Hongkong Hotel.

With warm regards from the world’s most dramatic waterfront,



James M. Ong
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014 via mobile

I stayed overnight in this strategically located hotel in Harbour City to catch my early morning flight back home to Manila.

Check-in was not a breeze, perhaps due to the weekend rush of guests checking-in from the Mainland. But I was expecting a better arrival experience or perhaps a more efficient check-in process.

The Deluxe Room I was billeted in is just right with a nice view of Canton Road. It's quite comfortable and the bed is just divine.

After a long drive from Shenzhen, I requested for a bucket of ice so I can prepare my own version of ice-cold tea. However, the Housekeeping Lady was not accommodating as if she did not want to serve me at all. I did not feel the sincerity when she handed over the bucket of ice. A little courtesy and a warm welcome to a tired guest would be nice.

Now to share the bright side. If you want to catch the sunset, a visit at the hotel's Cucina for some drinks is highly recommended. The iconic view of Victoria Harbour (Hong Kong Island) from Harbour City (Kowloon) is simply spectacular. They have the best vantage point!

Its strategic location to world-class shopping and entertainment is more than enough to make my short stay a pleasant experience. The Concierge was very helpful in giving directions to visit Central, Hong Kong. The hotel is just a short walk to the nearest Metro. It's the perfect jumping point to discover the best of what this vibrant city has to offer.

I highly recommend a visit to Sevva located at the 25th floor of Prince's Building for some pre-dinner cocktails or champagne. The place is so chic and has an outdoor terrace with a fabulous view of the sparkling city.

For the best dining experience, I recommend the China Club. I was so fortunate to have been invited to dine in this iconic and culturally enriching establishment located at old China Bank building. The ambiance and the food was superb! You will literally be transported to the old-world glory of Hong Kong.

There are so many things to discover in Hong Kong. The possibilities are endless! For a short stay, I think the Marco Polo has the best advantage for the savvy traveller.

Stayed: July 2014
1  Thank FdeLeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, General Manager at Marco Polo Hongkong Hotel, responded to this reviewResponded 6 August 2014

Dear FdeLeon,

Greetings from the Marco Polo Hongkong Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

We sincerely apologize if your service experience with our associates from Front Desk and Housekeeping fell short of your expectations. Rest assured that we will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver services to the satisfaction of our guests.

We are delighted to learn that in spite of the above, you did enjoy the hotel location and its view. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts.

We welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known.

We look forward to having you back at the Marco Polo Hongkong Hotel.

With warm regards from the world's most dramatic waterfront,

James Ong
General Manager
Marco Polo Hotels - Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Tsim Sha Tsui
Gateway Hotel Hong Kong
Gateway Hotel Hong Kong
#37 of 723 in Hong Kong
1,262 reviews
Tsim Sha Tsui
Prince (Marco Polo Hotels)
Prince (Marco Polo Hotels)
#43 of 723 in Hong Kong
1,216 reviews
Tsim Sha Tsui
The Salisbury-YMCA of Hong Kong
Show Prices
Show Prices
Show Prices
Tsim Sha Tsui
The Langham, Hong Kong
The Langham, Hong Kong
#10 of 723 in Hong Kong
3,798 reviews
Tsim Sha Tsui
Sheraton Hong Kong Hotel & Towers
Tsim Sha Tsui
Hyatt Regency Hong Kong, Tsim Sha Tsui
Show Prices
Show Prices
Show Prices

Been to Marco Polo Hongkong Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#70 Luxury Hotel in Hong Kong
Price Range: £152 - £347 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
Official Description (provided by the hotel):
Marco Polo Hongkong Hotel has recently completed a comprehensive hotel exterior upgrading programme, all rooms are now available to provide exemplary standard of service and ensuring high level of customer satisfaction. Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city’s busiest commercial, shopping and business hub. The Star Ferry and Hong Kong’s cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City – Hong Kong’s largest shopping complex. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel’s 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, and the complimentary handy smartphone which is now fully up and running throughout the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Southall Travel, Booking.com, Expedia, Hotelopia, Ctrip TA, Agoda, Hotels.com, TripOnline SA, Ebookers, Cancelon, Evoline ltd, HotelsClick, 5viajes2012 S.L., getaroom.com and HotelQuickly so you can book your Marco Polo Hongkong Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing