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“Below expectation” 2 of 5 bubbles
Review of Prince (Marco Polo Hotels)

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Prince (Marco Polo Hotels)
Ranked #37 of 712 Hotels in Hong Kong
Certificate of Excellence
Jeddah, Saudi Arabia
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Below expectation”
2 of 5 bubbles Reviewed 8 October 2013

It was the second time to Hong Kong and we stayed at Prince. Design and furniture were old, price was high and location was far a bit. However, staff were very friendly and cooperative. Resturant was nice and has varaiety.

  • Stayed September 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pioneer911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,018 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Haegendorf, Switzerland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 October 2013

The Marco Polo Prince in Hong Kong is the perfect hotel for your business and /or leisure trip in Hong Kong.The hotel has been re-decorated last year and is in my opinion very good value for money. Big rooms with some of the most comfortable beds I've ever experienced in hotels.
Situated in the biggest shopping mall Harbour City with more than 700 shops right on Canton Road, it is only a 3 minutes walk away from the Macau and China Ferry terminal and 10 minutes to the MTR station at Tsim Sha Tsui.
But for me most important: Friendly, helpful staff, at the reception, in the restaurants and at the bar make you feel like you're at home.
Try the new restaurant add@prince (add stands for all day dining) where you can enjoy an asian buffet lunch or dinner at very reasonable price.
It's the placeto stay while in Hong Kong.

Room Tip: Try the suite with sea view. They are big and really comfortable.
See more room tips
  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Curtspielmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 October 2013

Stayed for 10 nights with my family (10adults and 9 children) and this hotel is fantastic. The staff are a wealth of information and are courteous and extremely helpful. I could not fault their service. The rooms are clean and comfortable. We stayed in adjoining rooms. We were close to all forms of transport and shopping.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kimmando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
61 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 285 helpful votes
4 of 5 bubbles Reviewed 6 October 2013

Been here for 3 nights and 4 more to go. This hotel is located in Kowloon on waterfront, but don't plan on getting a free upgrade to waterfront view, you will pay dearly! Rooms well equipped, you will receive 2 bottled waters in your room daily and we receive fresh fruit, but do not know if the fruit is the norm. Also comes with an electric pot that heats up water very quickly for tea or coffee which is also supplied.

Front staff very friendly, especially Phoenix, she facilitates the guests and won't make you wait long before finding out what you need so you are not waiting in the wrong line. Onsite Greyhound Tour desk and the hotel will offer you about $7.00 USD off the Big Bus Tour tickets which you actually buy from one of the many employees near the waterfront. I got the 2 day deluxe pass that I will review separately.

You get daily maid service and turn down service. NO Pool at this property but you can walk inside abou 5 minutes to their sister hotel the Marco Polo and use their pool showing your room key if you want to take a swim.

FOOD: Personally I think the cost of the breakfast buffet is a bit extreme at $26.00 USD per person plus 10% service fee!! The largest assortment is of Asian cuisine as well as an omlet station, cereals, breads, whole fruits, juices and meat choices like bacon, sausage. Servers are fantastic at breakfast.

6 minute walk to watch the 8 PM light show near wharf and this hotel is attached to an a/c mall with very high priced stores. Good for rainly days or just too hot to leave days!

Room Tip: Queen beds or two doubles in standard rooms, upgrade to waterfront views and they have King beds in...
See more room tips
  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DonnaLSTRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
128 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 30 September 2013 via mobile

Hotel is within the shopping mall Harbour city in tsim sha Tsui but about 15 mins walk to nearest train station. Excellent rooms- considerably large and cosy. Breakfast spread is also decent. Rooms with two single beds are larger as compared to rooms with a king bed. Not much of a view to say but location is key!

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank williamlye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 September 2013

Great hotel fantastic service, we stayed for 4 nights and were very impressed especially with the concierge staff, they were extremely helpful with any query we had as this was our first trip to Hong Kong. The room was a good size for 2 adults and 2 children. Check in and check out was very quick they allowed us to check out later at no extra cost as we had a late flight. Would definately recommend this hotel to anyone staying in Hong Kong. Close to transport. All in all a great stay at this hotel. Concierge staff especially Kathy are great. Well done.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dianne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

A nice hotel, but don't count on getting a harbour view if you don't pay top dollar. However the staff are great and very helpful. The trade off for the cheaper rate is that it is about a 10 minute walk to the nearest metro station and about a 15 min walk to the Star Ferry terminal. However it is right next to the China ferry terminal which also has frequent Macau ferry sailings. There is not a lot of cheap places to eat all that close by although the food hall in Silvercord is OK. The City Super food market in the Gateway Mall is very pricey; there is a supermarket in the China ferry terminal but it is quite small. So if you are a family looking to eat quite cheaply this might be a challenge. There's always the McDonalds and the bakeries in the ferry terminal.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank seahorsemama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prince (Marco Polo Hotels)

Property: Prince (Marco Polo Hotels)
Address: No.23 Canton Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in Hong Kong
#33 Business Hotel in Hong Kong
#36 Luxury Hotel in Hong Kong
#67 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Prince (Marco Polo Hotels) 4*
Number of rooms: 394
Official Description (provided by the hotel):
Amongst Hong Kong's top business hotels, Prince is in the heart of Tsim Sha Tsui in Kowloon. The hotel is on the doorsteps of the China Ferry Terminal and Harbour City - Hong Kong's largest shopping complex of more than 450 shops featuring the world's leading brands. Comfortable and spacious, the 395 guestrooms and suites come with a comprehensive range of business services and facilities. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, international calls (5 designated countries including China, Philippines, Japan, United States, and United Kingdom) and Wi-Fi hotspot. ... more   less 
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Also Known As:
Prince Hong Kong Hotel Hong Kong
Prince Hotel Hong Kong
Hong Kong Prince Hotel
Prince (Marco Polo Hotels) Hong Kong

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