Our first time in Hong Kong and at a Mandarin Oriental hotel. The hotel stay easily met and often exceeded expectations - public areas 'dressed' for the Holiday season. We had a 'deluxe' room (in other words, the MOHK's 'basic' category) on the 8th floor with a harbour view (floor to ceiling windows with complimentary binoculars- we could watch new years even fireworks from there). No intrusive noise problems - and nets/blinds/curtain combination puts room into perfect darkness for sleep. This was of a very good size, for its type (lounge-type seating area by desk with room for two, not only one), and with high quality and responsive A/C. In- room amenities and maid-service were of a very high standard. Bed was large and comfortable (there is a pillow menu). Bathroom is fine and becomes perfectly private from the main room area once we'd found the switch for the blinds (!) Room had a N'Esspresso machine. We made use of the Clipper loung for buffet breakfast (best if you go early); the Captains' Bar; the M Bar and had the New Year's Eve Dinner in the Mandarin Bar and Grill (which was pretty special). Our impression was that although the hotel was full, and very very busy, service levels did not drop at all - no mean feat at this time of year (even for a super luxury hotel). We can report no problems - concierge was brilliant, in-room check-in (and check-out) ran like clock-work; luggage storage and cars to and from airport were excellent. Room service (suppers in-room for a few nights) was useful - prompt and good value for money given that there are no excessive mark-ups or additional 'tray/trolley charges'. Staff were professional, courteous, friendly and spoke good English (useful as we have no Cantonese and little Mandarin, a language which is not so useful here). Would suggest, for getting round Hong Kong - unless you take taxis/cars everywhere, that you grab an Octopus card from MTR station (Central is v close to hotel), which can be used for trains, buses, trams and ferries. Would also suggest you get an ordinary Octopus card (not necessarily the time-limited tourist ones) - you can 'add value' as needed; and get a refund on any unspent credit - minus small admin fee- as you leave). We would definitely recommend this hotel. One (mini) gripe - the in-room and business centre wi-fi is not complimentary (why not)?
- Official Description (provided by the hotel):
- The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning service and impressive facilities for over 50 years, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting city. The spacious rooms and suites offer magnificent views of the famous Victoria Harbour and the city skyline. A collection of ten outstanding restaurants and bars, including three with Michelin stars, and a Shanghainese-inspired holistic spa, indoor pool and 24-hour fitness centre, make Mandarin Oriental, Hong Kong the recognised home away from home for discerning leisure and business travellers alike. ... more less
- Reservation Options:
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- Also Known As:
- Mandarin Oriental, Hong Kong Hotel Hong Kong
- Mandarin Hong Kong
- Hong Kong Mandarin Oriental