We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$202
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$183
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Free cancellation until 26/07
Book now, pay at stay
US$172
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$144
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$238
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Hotel ICON(Hong Kong)
US$328
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$214
Hotel ICON Official Website
View Deal
  • Free Wifi
  • Pool
US$203
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$177
Hotels.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$178
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$135
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$305
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$243
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Cordis, Hong Kong(Hong Kong)
US$226
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$208
Cordis Official
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Regal Airport Hotel(Hong Kong)
US$218
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$182
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Reviews (3,223)
Filter reviews
3,223 results
Traveller rating
2,733
388
67
22
12
Traveller type
Time of year
LanguageAll languages
More languages
2,733
388
67
22
12
Show reviews that mention
All reviewsclipper loungecafe causettecaptains barman wahhermes toiletriesoriental suitecake shopbest hotels in the worldroom serviceharbour roomfour seasonsturn down servicetop floorfavorite hoteljet lagconcierge serviceluxury hotel
Filter
Updating list...
1,508 - 1,513 of 3,223 reviews
Reviewed 6 May 2014

Beautiful view over harbour, great breakfast buffet and a lovely room. Nice little evening surprises. Asked for smoker and it really smelled like a smokers den. In times of Febreze this should not happen. Room service was sometimes not up to scratch but that might have been related to the bank holidays. Unfortunately not all breakfast option have been open so we were limited to the buffet. The negative highlight though was that I asked the receptionist if I could enter the captains bar with shorts and he said yes. The moment I walked in he ran after me and told me I could not get in with short !!??!! I also can not understand how some large Hotels still charge for WIFI. Management should finally see this as a service rather than an extra service. All in all a pleasant stay, as usual for a Mandarin, this one though shows some signs of age although there was a renovation.

Room Tip: If you ask for a smoker room better first ask to "smell" it !
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kand T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

Hotel is very centrally located and that is a big plus. Many places easy to walk to. For a business traveller who has some leisure time as well this is a perfect location.

Check in / check out was efficient though the timing and service was not great - this hotel runs very busy and so don't count on early check in or late check out - the staff is quite militant about the timings. Found this a little strange since most hotels are able to accommodate these requests. I had to speak to the manager to get 1.5 hours extra before the prescribed checkout time of 2pm. When i checked in though room was not available till 4pm.

Rooms are spacious with large king bed, desk, TV and plenty of closets as well as large bathroom with separate areas for each of shower, tub, toilet, sink etc. Spacious feel, good lighting, plenty of drinking water bottles in the room and frequent refresh service.

The building is right in the middle of the city and so there are no views - in fact it is so close to the neighboring building that it was not possible to open the drapes. That made the room feel dark even during the day - didn't like that.

Breakfast spread is quite extensive and has some items that change everyday which is always nice for guests who stay for more than a couple of days. Service is efficient. Space for sitting is cramped - would be great to have more space in this area.

Lobby is beautiful and spacious. Decorated in classic Chinese style.

The cake shop is absolutely wonderful and makes this is a destination in itself. You must try the desserts and cakes.

Rooftop bar is nice though somewhat over rated. Again space is limited and views are good but not spectacular. Drinks list is limited and post dinner dessert menu is also limited.

Gym is 24 hours - large and spacious and not very crowded. Did not get to try the spa - in Hong Kong most of the spa services are available at other excellent locations for half the price.

The driveway in front of the hotel is very small - no place for cars to wait. So if you have a car dropping you off or picking you up - make it precise - no time to dawdle.

Overall recommend this hotel for the location and the cake shop. If location is not a key driver then would choose some place with better views and less traffic.

Room Tip: Room which does not directly look into another building - so that you can open the drapes.
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Wings_Wheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

This place really is top quality. In my view one of the best hotels in the world anywhere. Period. Service is second to none. Rooms are beautifully decorated. Fantastic shower. Great bed and furniture. Great choice of bars and restaurants. Captain's bar is an institution. 50 years old and going strong!

Stayed: May 2014, travelled as a couple
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

Compared to many other similar star rated hotels, the Mandarin Oriental is in my view truely outstanding. At first, everything is what you expect for this level, efficient check-in, clean and spacious room, etc.
But it is the small things that make the difference. Attention to details in the room, welcome tea, ...
And especially the very professional and kind staff, who helped us several times perfectly and quickly at concierge and eg after the first day, greeted us by name at breakfast. This is in my view, what makes an excellent hotel a perfect one.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ReisenderMuenchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

I have stayed at this property a few times and the attention to detail is flawless! I love the more modern rooms with the window seat and lighter colors. The concierge staff is amazing and extremely helpful. The mandarin Grill is truly one of the best restaurant in Hong Kong. Innovative food and great service. The location is wonderful as a few minute walk to the star ferry and the MTR is right outside the back door of the hotel. If you don't have lots of luggage like I did you can take the airport express direct to the airport. The location in central is so much more relaxing than the congestion of Kowloon. The pa could be freshened up a bit but the treatments are on point.

Room Tip: Ask for a harbor view even partial is amazing.
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fatemeh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews