Such a pity for such a super hotel, for which one pays real Top $, that there is a "Penny Pinching Policy" in operation.
I stayed in the Mandarin for 5 days in May .......everything you'd expect from a World Class 5* hotel with a great reputation.
However the whole experience was spoilt by the fact that one has to pay for the internet - would you believe it .......in a 5 star + hotel ! The charge was not high, but that's not the point,.The fact that as a well paying guest, you have to pay to use their Internet. I call this "Penny Pinching" which for such an hotel, utterly incomprehensible.
The General Manager gave me a "hog-wash" of a reply when I wrote about my feelings. ( hi tech Internet speeds etc. . .....can have up to 6 electronic devises connected at the same time, etc. etc.)....... completely besides the point !
The best for their global reputation ( Corporate Head Office please note) is to offer Internet included in their room rates ( as do their biggest competitors in Hong Kong ) as part of the normal service of a first class hotel.
Shame on them !! I hope they think again and reverse their PPP !!
- Official Description (provided by the hotel):
- The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning service and impressive facilities for over 50 years, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting city. The spacious rooms and suites offer magnificent views of the famous Victoria Harbour and the city skyline. A collection of ten outstanding restaurants and bars, including three with Michelin stars, and a Shanghainese-inspired holistic spa, indoor pool and 24-hour fitness centre, make Mandarin Oriental, Hong Kong the recognised home away from home for discerning leisure and business travellers alike. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Mandarin Oriental, Expedia, Booking.com, Southall Travel, Odigeo, Travelbag, Hotels.com and Agoda so you can book your Mandarin Oriental, Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mandarin Oriental, Hong Kong Hotel Hong Kong
- Mandarin Hong Kong
- Hong Kong Mandarin Oriental