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“Fantastic hotel”

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The Peninsula Hong Kong
Ranked #8 of 718 Hotels in Hong Kong
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
241 reviews
228 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
“Fantastic hotel”
Reviewed 12 April 2014

Only one night here, wish we could have had longer.Perfect stay from start to finish.The large newly decorated room had every comfort, with lights, curtains, etc controlled from several tablets around the room. Lovely bathroom with excellent amenities. The room was on a high floor so wonderful views of the harbour and the light show.Afternoon tea and breakfast were both delightful, beautifully presented.
A memorable stay.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank llewellynroger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (267)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
  • Thai first
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English first
London
Level Contributor
167 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 5 April 2014

I had a four night stay here in April 2014 (room 2212). The room itself was superb, my opinion not merely a function of the fine view over the harbour. All the little things that are so often a small irritation in hotel rooms had been thought of. There were plenty of electricity sockets, and no need to crawl around on the floor either as both the room desk and the bedside tables had sockets and even phone chargers. There was a Nespresso coffee machine, a hairdryer and even a nail dryer for those with such a need.

The shower was excellent, with strong water pressure, a well-placed shelf and even a seat. Oscar de la Renta shampoos were provided. All the functions of the room, such as the curtains and the "do not disturb", were controlled from a pad by the bed. Even the drawers were labelled so it was easy to find the laundry bag etc. There was a chaise longue with a convenient shelf, ideal for reading. The bed was comfortable and had excellent flexible, directed bedside lights, much better than the often inadequate fixed lamps that so many hotels provide. A little cabinet is provided by the door for getting shoes shined and returned without needing staff to disturb the guests.

The staff were excellent in the hotel, helpful and plentiful. The gym was good and there was an attractive swimming pool and sun deck. Breakfast was a buffet though you could have omelettes etc made to order. All in all this was a really well thought out experience, the room exceptionally well designed and the staff carefully trained. I travel a lot and it is rare to encounter a hotel experience this flawless. I have stayed here in the past and will happily do so in the future.

Room Tip: Ask for a harbor view on a high floor.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Andy Hayler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenview, Illinois
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 April 2014 via mobile

This was class at its best from the suite to the spa to the pool to high tea to restaurant Felix at the top. Can't wait to go back for a few days during my next trip. We didn't leave the hotel the entire 24 hour stay and it was as romantic as cab be for celebrating my 40th wedding anniversary.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
364 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 31 March 2014

After being whisked through the airport we arrived in style in a Rolls Royce. The room was well-appointed with a great view of the Hong Kong skyline. Breafast is a sumptuous affair, the Felix bar a must visit. The hotel is very central with easy access to ferrys and trains. Service was friendly and efficient. The Peninsula met every expectation!

Room Tip: Make sure you have a view of the Hong kong skyline. Higher is better because of the museum of art di...
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  • Stayed March 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Leon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 March 2014

Having had wonderful experiences at The Peninsula Beijing and The Peninsula New York, expectations were high when we checked in for our 3-night stay at The Peninsula Hong Kong. We left feeling a little underwhelmed, not so much because the hotel was poor but because it was quite outshone by its other sisters.

The standard rooms were not available during our stay so we had paid for a Deluxe room and were pleasantly surprised to get an upgrade to a room with a better view. The room was spacious and nicely appointed and the bed was comfortable. Housekeeping provided a comfortable cot for our toddler with toys and fresh new bedding, which was a nice touch. There was always ice when you needed it and a large flask/kettle was brought in at our request. We always like it when the marble flooring of the bathroom doesn't feel ice cold to the touch in the early morning and this was a feature of the bathroom, which was enormous and had two separate wash sinks which allowed us to wash up in double the time. If I had a quibble about the layout of the room, it would be that the hairdryer can only be used outside the bathroom - this is not very convenient when you have a sleeping baby whom you're trying not to awake before the start of the day!

So why were we left feeling less than totally satisfied? We both felt that the service lacked a personal touch that had made the Beijing and NY hotels such a standout. It was good but trended towards being coolly professional and efficient rather than the warm homely hospitality we had come to expect from the Peninsula group. The locals seem to sense it too. We took quite a few cabs due to immobility issues (serious case of diaper bag malfunctioning) and more than one cab driver asked us why we had chosen to stay at The Peninsula instead of a hotel like the Four Seasons. In their view, the hotel is a fading gem that has lost its former lustre. It was our first time here so we could not compare our stay with a previous visit. However, we did have a meal on our second day at Lung King Heen at the Four Seasons and were impressed with the hotel service outside the restaurant, so we will probably be staying there the next time we are in Hong Kong. It w

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bertrande80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 22 March 2014

Enjoy the high noon tea at the peninsula, very nice and great chice of tea, excellent service, good atmosphere with live music, see also the Felix restaurant and bar on the top floor. The Felix is designed by Philippe Starck - really nice, and you have a great view on the city, even from the toilets and of course from the bar.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Michael375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Hampton
Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 18 March 2014 via mobile

Wow! From the moment you walk in the door, if not prior (the hotel offers chauffeured Rolls Royce service from the airport (at a price !)), you feel like you've "arrived." This magnificent city hotel is one of the highest rated in Asia, for good reason - it's perfect. Great location, adjacent to Nathan Road & the ferry. The rooms are beautiful and every detail is special. They've thought about everything here & it comes through & through! Be sure to also visit the dim sum restaurant across the bay at the Mandarin Oriental for s meal you won't forget!
Enjoy!

Stayed September 2013, travelled as a couple
Helpful?
2 Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Peninsula Hong Kong

Property: The Peninsula Hong Kong
Address: Salisbury Road, Tsim Sha Tsui | Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Hong Kong
#5 Family Hotel in Hong Kong
#6 Spa Hotel in Hong Kong
#8 Luxury Hotel in Hong Kong
#11 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Peninsula Hong Kong 5*
Number of rooms: 300
Official Description (provided by the hotel):
On 11th December 1928, a legend of Asian hospitality was born – The Peninsula Hong Kong opened its doors for the first time. Classic, contemporary chic arrives at The Peninsula Hong Kong, as this legend of the East redefines luxury once more. Heralding the latest guest-focused technology and a new era of personalisation, the launch of the newly renovated guestrooms in The Peninsula Tower have paved the way for the transformation of guestrooms in the Original Building, which will be unveiled in April 2013 to usher in the hotel’s 85th anniversary celebrations. Accenting simplicity and elegance, the new rooms aesthetic melds the distinctive design touches and high-tech extras present in today’s luxury yachts, motorcars, and private jets, taking The Peninsula guest experience to a new level of comfort. Extensive facilities include a Roman-style swimming pool, a 12,000-square-foot Peninsula Spa, nine award-winning restaurants and bars, superb banqueting and meeting areas, plus a Shopping Arcade.A fleet of fourteen Rolls-Royce limousines is available for luxurious airport transfers, and two MINI Cooper S Clubmen reflect the legendary Grande Dame’s youthful spirit, while the hotel's own helicopter service provides the ultimate in speed and style. ... more   less 
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Also Known As:
The Peninsula Hong Kong Hotel Hong Kong
Peninsula Hong Kong
Peninsula Hotel Hong Kong
Hong Kong Peninsula

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