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Island Shangri-La Hong Kong
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Reviews (2,198)
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1,093 - 1,098 of 2,198 reviews
Reviewed 7 November 2013

Visited Hong Kong for three days with my elderly in-laws. The staff at the hotel were great to ensure a comfortable stay and were attentive to all our needs. Great service! Would recommend the Island Shangri-la to anyone.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with shangri-la.com
Thank Gistle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2013

better than that what we expected. This is realy the top.
Splendig view from the room over the harbour side. Excellent location for shopping and no need to go out for dining - the best is available at the hotel.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with shangri-la.com
Thank lola2180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2013

Aside from a minor glitch where housekeeping overlooked cleaning our room one day, the Island Shangri La really sets a high standard for luxury client service. Aside from the exceptionally beautiful aesthetics of the hotel, we will remember the extraordinarily attentive, and helpful staff of the hotel.... from the dining room to the conceriege service.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with shangri-la.com
Thank 502RonR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2013

7 nights. That's how long we checked in for, and that's how long we were seriously underwhelmed by this once gracious place.

Packet instant coffee. Packet non dairy creamer. Ridiculously overpriced breakfast buffet with fewer stations than in the past.

Island Shangri-La, you've been surpassed in service, in design, in amenities by a growing list of business traveller friendly hotels.

Stayed: October 2013, travelled on business
1  Thank CynWorldTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ISLHK, Director of Communications at Island Shangri-La Hong Kong, responded to this reviewResponded 7 November 2013

Dear CynWorldTraveller,

Thank you for your review of our property. I am disappointed to hear that you had a less than perfect experience with us. Would you please provide us with more details via email at bonnie.kwok@shangri-la.com so we may take necessary actions to improve. I look forward to hearing from you soon.

Thank you and best regards,
Bonnie Kwok
Director of Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

Just got back from a one week holiday in Hong Kong. We spent 6 nights at Island Shangri-La, in a deluxe harbour view room. Island Shangri - La is one of the best hotels we've stayed so far, everything was perfect. The location of the hotel is fantastic, if you visit Hong Kong, this is the place to stay. We've found that in general, accommodation in Hong Kong in general is quite expensive, therefore is worth spending a few extra dollars to stay in a beautiful place.

Room Tip: Choose the deluxe harbour view room , the view is fantastic!
  • Stayed: November 2013, travelled as a couple
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Thank AussieTouristSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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