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“lovely vacation”

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Island Shangri-La Hong Kong
Ranked #13 of 725 Hotels in Hong Kong
Certificate of Excellence
Reviewed 30 July 2014

unbelievable staff!
the place is amazing!
very friendly and attentive.
the welcome service in the room was warm : fruits, tea , chocolate.
the Hong Kong park just out side. a green corner.
the mtr train station is under the hotel and it makes things go faster and easier.

Room Tip: view to the water
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  • Stayed: July 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with shangri-la.com
Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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823 - 829 of 2,098 reviews

Reviewed 30 July 2014

We were put up for a night here by air New Zealand as the aircraft had issues. Staff were really welcoming and efficient which was nice after a long day of waiting and uncertainty at the airport. Room was large and comfortable if a bit chintzy for my liking. Breakfast is amazing! Chinese, Indian and Western food! Yum!

Stayed: July 2014
Thank Jarr_mich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

Stayed at this hotel for one night, and it was excellent! While one of the more expensive properties in the city, it is also one of the very best. Plush rooms, wonderful amenities and a great staff contribute to a superb stay.

Room Tip: Treat yourself to the dinner buffet at Cafe Too. For about USD$100 you get an all you can eat exper...
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  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

I enjoyed 10 days at this lovely hotel.
The staff are outstanding.
The Hotel is fabulous with all the amenities you could wish for.
The Restaurants are excellent and the Pool area fabulous.
You are close to Shops and all Entertainment.

Room Tip: The rooms are spacious and spotless with daily cleaning. The Harbour View from the room was sensatio...
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  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com
Thank Robyn V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

The Shangri-La Hotel is surely one of the best in Hong Kong. It is a bit old fashioned regarding the interior ( not very modern) but the service is also old fashioned, meaning they make an effort to make you feel comfortable and welcome and not being arrogant and cold.
We come here often to eat in the NADAMAN (jap.) Restaurant or Summer Palace (chin.). Both are excellent. I love the surprising tasts at Nadaman. Last time we had a wonderful soup which I think had a tea base (?). Talking to Japanse people in HK they also say that this is one of the best in HK.
At the Summer Palace we had peking duck. It was very crispy and good. We also had several other dishes and XO sauce. Wow! I think it is the best in town and when I told this to the waiter, he gave me some to take home :-)
We have never been disappointed at any of the restaurants at the Shangri-La. But there is one point I must mention: we had a gin and tonic at the bar and that was terrible. They use bad tasting tonic. We told the bar tender and he said that he had mentioned this to the management before ( so he knew) and unless they have changed their tonic have something else to drink!!

Room Tip: the higher the better the view
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  • Stayed: July 2014, travelled with friends
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Thank nota1timetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

I can't recommend this hotel highly enough. The location is brilliant and nothing is too much trouble for the ever attentive staff. Book a Horizon Club room for access to the luxurious Horizon Club which has truly amazing views. Food and Beverage operation is great and housekeeping is absolutely top notch. Great all round hotel and a fantastic offering from Shangri-la.

  • Stayed: July 2014, travelled on business
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    • Rooms
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1  Thank Sebastian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

We stayed at this amazing hotel for two nights in April 2014. The customer service is excellent, we booked the hotel car to collect us as we had never been to Hong Kong before. The driver was great, we were met inside the airport. At the hotel we were met at the door. The room was stunning with amazing views. We received a welcome card and another card on the second day with cookies. The chandelier in the room just added that touch of opulence. It is not a cheap hotel but if you can afford it, it is well worth it. By far the best customer service I have received in any hotel. I lost my camera and sunglasses travelling from Vietnam. They contacted the Hong Kong police and with in 12 hours had a report that we could give to our insurance company. go on spoil yourself, it is well worth it. Aslo if you go down in the elevator under the reception area, which would normally be a car park there is a shopping mall.

Room Tip: Go for the room with a view, you will not be disappointed.
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  • Stayed: April 2014, travelled as a couple
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1  Thank will2804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#13 Luxury Hotel in Hong Kong
Price Range: £229 - £525 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Official Description (provided by the hotel):
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong

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