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“Luxurious”

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Kowloon Shangri-La Hong Kong
Ranked #12 of 718 Hotels in Hong Kong
Certificate of Excellence
Tauranga, New Zealand
2 reviews
“Luxurious”
Reviewed 14 December 2013

Faultless hotel in terms of service, facilities, food and location. On arrival we were offered several options of upgrading our room and chose the suite overlooking Victoria Harbour. The suite was superb and the view stunning. All staff were friendly and extremely helpful. The service was outstanding.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank andrewt73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (913)
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English first
Hampshire, England
Level 6 Contributor
146 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 14 December 2013

I might be a bit biased, but I find the Shangri-La to be just a great hotel wherever it is. The Kowloon branch is just fantastic. The reception was decked out for Christmas with really great decorations and the service is sublime. When I checked in, reception asked what time I would like to checkout, subtle way of crossing the "late checkout question" without stress. I popped down to breakfast reasonably early, and by the time I'd got back, they had serviced the room.... That's what you want from a top-notch hotel, unobtrusive, but perfect service.

Breakfast is a pricey 280HK$, but you couldn't fault any aspect of it - comprehensive choice of well presented food and attentive service.

The room view was pretty average, with what I guess would be euphemistically called a 'city view' rather than a prized harbour view, but it was a fantastic room.

Very happy.

Stayed December 2013, travelled on business
Helpful?
Thank JasonLaw_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks
Level 6 Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 11 December 2013

I stayed at the Shangri-La Kowloon In November for three nights.
The staff are very friendly and very welcoming.

I stayed in a Deluxe Harbour View room which was amazing.. especially the view at night.

We had dinner at Shang Palace - incredible food and the lobster is worth a try.
The buffet breakfast had a great amount of choice of cakes, english breakfast, fish, salads etc.

We also discovered a little spa and pool next to the gym which we didnt know the hotel had - this was nice to relax in before we caught our flight.

The location is great close to all the bars, restaurants and shops.
We went on a few trips with grayline from the hotel which were great - good way to see Hong Kong - altough the traffic is a nightmare.

Overall was a great stay and would highly recommend.

Room Tip: Make sure you book a Harbour View
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  • Stayed November 2013, travelled with friends
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Helpful?
Thank l0u15e89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Philippines
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 December 2013

Great that it is "near the station" but it was quite a long stretch from the station's entrance to the actual train itself. Went to use their health club/ pool facilities and ohmy! I thought it was just a tub. View was actually great that you could see the harbor. Breakfast was quite extensive but disappointing.

Room Tip: Get the one with the view of the harbor
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  • Stayed November 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Service
Helpful?
2 Thank c_sheena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSLGM, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, 16 December 2013
Dear c_sheena, thank you for sharing your experience on TripAdvisor. Whilst I was delighted you enjoyed the views and found the location convenient, I am concerned that you were disappointed in the breakfast offering. I will be getting in touch with you directly to get more details as we are keen to make improvements in our standards. Thank you for staying with us, regards Timothy Wright
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 December 2013

This is a truly great hotel. Everything works, and I mean everything. The staff is fantastic, the rooms are beautiful, and the buffet breakfast on the mezzanine floor is the single best hotel breakfast on the planet. Bar none! The location is perfect (right in front of the TST MTR stop) , the lobby is gorgeous, and there is a starred Michelin restaurant in the building. Staying here makes you understand what the word "guest" truly means. Staying anywhere else in Hong Kong (including the very tired Peninsula) is a mistake. The Shangri-la Kowloon gets my vote for one of the top 10 hotels in the world. It is perfect!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Jeffrey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater London, United Kingdom
Level 6 Contributor
208 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 11 December 2013

This hotel must rank as one the best my wife and I have ever experienced.

My wife and I certainly endorse all the comments so well expresed elsewhere and the Horozon Club room was wonderful witha suoperb view over the harbour.

The breakfast is absolutely amazing and the quality of ingredients and choice was mind boggling.

Room Tip: Take the Horizon floor - we stayed in room 2128- What a magnificnt view!
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  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anthony b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei
1 review
Reviewed 10 December 2013

This was our "pre-honeymoon" so we decided to stay in Kowloon Shangri-La Kong Kong for 3 nights. The quality of service was just as good as we expected, and we like the corner room they arranged because we could see a little harbor view from our room!
Thank you Kowloon Shangri-La Hong Kong for making our "pre-honeymoon" so wonderful, and we would definitely come back again in the near future : )

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank ElvisKao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kowloon Shangri-La Hong Kong

Property: Kowloon Shangri-La Hong Kong
Address: 64 Mody Road | Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#9 Spa Hotel in Hong Kong
#12 Luxury Hotel in Hong Kong
#13 Business Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
Official Description (provided by the hotel):
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 
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Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong

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