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“Five Star Hotel in All Aspects”

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Kowloon Shangri-La Hong Kong
Ranked #11 of 718 Hotels in Hong Kong
Certificate of Excellence
Manila
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Five Star Hotel in All Aspects”
Reviewed 30 August 2014 via mobile

Most of our travels in Hong Kong, we used to stay at Kowloon Shangri-La. The hotel is centrally located at Tsim Sha Tsui. MRT is just a block away. Citybus to Ocean Park and Stanley Market is approximately 200 meters away from the hotel. Canton Road, Nathan Road, Star Ferry, and Avenue of the Stars are all within 10-15 minutes leisurely walks. Airport Express Shuttle Bus and airport bus stops in front of the hotel so it's very convenient.

Rooms are huge by Hong Kong standard. It's a very big hotel and there are so many staff. Check in took longer than usual but it's tolerable. Staff are very courteous and helpful. Saw a lot of Filipino staff and they made our stay like we're a family. The lobby depicts luxury. The moment you step inside the hotel, you will be transported to the world of Shangrila where elegance and opulence reigned supreme. Although it is very expensive hotel, it's worth every penny. After a very tiring day of sightseeing and all, coming home to Kowloon Shangri-La is a respite you won't trade for anything else.

Stayed November 2013
Helpful?
1 Thank Philip T T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, 1 September 2014
Dear Philip T T, thank you for your continuous support of Kowloon Shangri-La. It is indeed encouraging to hear that you found your “home away from home” and I will be delighted to share your compliments with our colleagues. We cannot wait to welcome you back. Regards, Ulf Bremer, General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (917)
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English first
Melbourne, Australia
1 review
Reviewed 30 August 2014

i believe Kowloon Shangri-La is one of the best hotel overall in Hong Kong. I will certainly recommend my friends and colleagues in my medical field to stay with Kowloon Shangri-La in there next oversea trip....

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Vu V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, 1 September 2014
Dear Vu V, thank you for rating us one of the best in town - we will continue to live up to your expectation and appreciate your recommendation to your friends and colleagues. We look forward to welcoming you back to Kowloon Shangri-La. Yours truly, Ulf Bremer, General Manager
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Singapore, Singapore
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 August 2014

Hotel is very centrally located - a travellator from below the hotel to the MTR - quick easy access to most parts of HK and to China also. Fantastic harbour view from room and prompt. Horizon lounge can improve their selection of booze, by offering more premium brands

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Kheman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, 1 September 2014
Dear Kheman1, thank you for your compliments on our hotel location and harbour views. Your comments on the selection of liquor at the Horizon Lounge are much appreciated. It would be our pleasure to welcome you back soon. Regards, Ulf Bremer, General Manager
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Bengaluru, India
Level 6 Contributor
152 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 28 August 2014

I came to Hong Kong to give a talk on lung cancer at this hotel.
The drive from the airport was long but smooth going through some great sites of the islands
The lobby is awesome with lovely paintings fountain and flower arrangements.
The checkin was smooth and efficiently.
The room is large and well planned.
The bed is comfortable. The bathroom is also roomy but the shower is tiny but with a rainwater shower. The view from my room is towards the harbour - quite a lovely view.
There was a pot of nice Chinese tea and fruit -really welcome after the sleep interrupted night flight from Bangalore
Great place to stay !

Room Tip: Ask for a harbour view room
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  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank govindbabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, 1 September 2014
Dear govindbabu, we are pleased to receive your compliments and we found it encouraging to know that you had a great stay with us. Thank you for your support and recommendations, we are pleased to know that after your long flights, you found the welcome and facilities as you would have anticipated from your stay at Kowloon Shangri-La, Hong Kong. We cannot wait to welcome you back in the near future. Sincerely, Ulf Bremer, General Manager
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Leeds, United Kingdom
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 August 2014

The hotel is well positioned and we didn't need to walk far to get anywhere. The room was fantastic and very clean. The shower is amazing. We didn't eat in the hotel but the staff were very helpful in recommending a couple of restaurants for us to try. All the staff in this hotel make you feel very welcome, which is lovely in a hotel of this size. The swimming pool was great, if small, after coming back from a day in the Hong Kong heat. There is also a steam room, sauna and jacuzzi (lovely and hot as it should be).

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Dreamfields11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, 29 August 2014
Dear Dreamfields11, thank you for your time to share your memories of a delightful stay. We are glad that you were impressed with our guest room, Health Club and the care extended by my colleagues. It will be our pleasure to welcome you back on your next trip and hopefully, we will be able to introduce you to some of the culinary delights in our signature restaurants. Best Regards, Ulf Bremer, General Manager
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Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 August 2014

I could certainly name a lot of things on what we enjoyed most in our stay from Kowloon Shangri-La like the spacious rooms, delectable selection from cafe kool, convenient and strategic location but what tops the list is thr commendable and delightful SERVICE! The hotel made sure that we leave the hotel happy and satisfied all the staff from the bellman - Arnel, to the front desk managers - Raymond, Jay and Lucy; Cafe Kool waiters all the way to Mr. Ulf Bremer, hotel GM. What they did was above and beyond on what we expected and because of that me and my family are unanimous in saying that we found our home in Hong Kong. We were a total of 9 guests booked 3 rooms for 5 days. We have travelled the world from Asia, to the Americas, to Europe to Caribbean and we have been bowled over by service only once which was in Ritz Carlton Millenia Singapore but our recent stay in Kowloon Shangri-La tops our most memorable list and we are sure to come back. In fact from now on we will make sure to book Shangri-La wherever we go. #ShangriLalifer

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
3 Thank Jerrica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, 28 August 2014
Dear Jerrica P, my colleagues and I are thrilled to read your wonderful comments. It is indeed most satisfying for us to learn that you have experienced such a nice stay which was above and beyond your expectation. We have shared your nice compliments with Arnel, Jay, Lucy and the Café Kool colleagues, who are all motivated to be shining examples of great hospitality. We cannot wait to welcome you back to your second home in the near future. Yours, Ulf Bremer, General Manager
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Sydney
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 27 August 2014

The room is big and clean. Hotel in a busy but quiet spot, easy access to train station. The hotel staff is very helpful and pilot. Breakfeast is greast with lots of western and chinese foods options.

Stayed August 2014, travelled on business
Helpful?
Thank X L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review, 28 August 2014
Dear X L, thanks for choosing Kowloon Shangri-La. We appreciate your compliments and are glad that you have enjoyed an excellent stay with us. We look forward to welcoming you back on your next trip. Sincerely, Ulf Bremer, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kowloon Shangri-La Hong Kong

Property: Kowloon Shangri-La Hong Kong
Address: 64 Mody Road | Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#13 Business Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
Official Description (provided by the hotel):
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 
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Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong

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