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“nice hotel”

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Regal Airport Hotel
Ranked #104 of 718 Hotels in Hong Kong
Certificate of Excellence
Dublin
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“nice hotel”
4 of 5 bubbles Reviewed 18 November 2013

This hotel was extremely convenient for a recent business trip. Rooms and amenities very good.

Check in and check out was frustratingly slow with a long Que no matter what time of day you ventured down.

A few different options for food which was nice. Breakfast was included in our room, it was varied and delicious.

You needed to pay for wifi in the bedrooms and it disconnected constantly but is free in the reception.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CheekyDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this review, 22 November 2013
Dear Guest,

Thank you for choosing to stay at Regal Airport Hotel and for taking time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to serve you better.

We apologized for the inconvenience you may have encountered with our checked in – out and wifi service. Rest assured that we will look into ensuring that impeccable service is delivered consistently to all our guests throughout their stay.

We would be most honoured if we could once again be of service to you on your next visit to Hong Kong and welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known.

Please do not hesitate to contact us if we could be of any further assistance to you.

Thank you very much and we look forward to having you back at the Regal Airport Hotel.

With warm regards from the World's Best Airport Hotel in Asia's Most Exciting City!

Yours sincerely,
John Girard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,375 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (635)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Calgary, Alberta, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 November 2013

The room was very nice and clean. Service from the front desk was swift and thorough. I have never seen such a long line-up checking out but the line moved through fairly quickly. The dim sum at the Chinese restaurant were very good. Would definitely stay there again on my next trip.

Room Tip: the room we stayed in had a very nice view to the airport tarmac..
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kb1248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this review, 22 November 2013
Dear Guest,

Greetings from Regal Airport Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted to receive your kind words about your service experience with our associates. We strongly believe that our associates are our greatest asset, and we are indeed proud of them.

We will be more than happy to share your comments with them, as we are sure they will be most appreciative of your compliments.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Regal Airport Hotel.

With warm regards from the World's Best Airport Hotel in Asia's Most Exciting City!

Yours sincerely,
John Girard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 18 November 2013

This hotel is perfectly located for those wanting an overnight stay at Hong Kong airport, conveniently located within the airport complex and two minute walk after exiting customs clearance. There was a bit of a queue for check-in (at 9pm) similarly at check-out 6.45am, although there was a key card drop box.

Room Tip: all rooms are the same
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this review, 22 November 2013
Dear Guest,

Greetings from Regal Airport Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Regal Airport Hotel.

With warm regards from the World's Best Airport Hotel in Asia's Most Exciting City!

Yours sincerely,
John Girard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodstock, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 16 November 2013

I booked a last-minute overnight stay and was pleasantly surprised. At a reasonable price I had a large room, very modern with only slight wear beginning to show. The included breakfast was extensive and of good quality. Direct attachment to the airport a plus. A fine place for an overnight stay.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this review, 22 November 2013
Dear Guest,

Greetings from Regal Airport Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted to receive your kind words about your service experience with the hotel.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Regal Airport Hotel.

With warm regards from the World's Best Airport Hotel in Asia's Most Exciting City!

Yours sincerely,
John Girard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 16 November 2013

The Hotel is strategically located and within walking distance of the Airport.There is a train which takes you to the city and also buses plying just outside the Hotel.

The area is buzzing with activity and full marks to the staff who handle the continous flow of guests, including lots of airline crew who stay in this hotel.

The food is great and lots of variety.

Overall an very good experience.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sunil646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this review, 22 November 2013
Dear Guest,

Greetings from Regal Airport Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted to receive your kind words about your service experience with our associates. We strongly believe that our associates are our greatest asset, and we are indeed proud of them.

We will be more than happy to share your comments with them, as we are sure they will be most appreciative of your compliments.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Regal Airport Hotel.

With warm regards from the World's Best Airport Hotel in Asia's Most Exciting City!

Yours sincerely,
John Girard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 November 2013

Thoroughly enjoyed our short stay at the Regal from the time we stepped into the foyer until we checked out. The service was excellent and the bed was one of the most comfortable we have had the pleasure of sleeping on. We will definetetly stay at the Regal again if the opportunity arises.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this review, 22 November 2013
Dear Guest,

Greetings from Regal Airport Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted to receive your kind words about your service experience with our hotel.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Regal Airport Hotel.

With warm regards from the World's Best Airport Hotel in Asia's Most Exciting City!

Yours sincerely,
John Girard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 15 November 2013 via mobile

Good value for the tired traveller if you are looking for a place just to rest. The hotel is linked directly to the Airport and there is no need to venture outside of the hotel.

The rooms are generally bigger than your average Hong Kong hotel accommodation and more importantly, clean.

There is a shuttle bus that ply between the Citygate Outlets and the hotel every half hourly. Pls get an update from the concierge as the schedule may vary.

Stayed November 2013, travelled on business
Helpful?
1 Thank ngck2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this review, 22 November 2013
Dear Guest,

Greetings from Regal Airport Hotel.

Thank you for taking the time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We are delighted to receive your kind words about your service experience with our hotel.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Regal Airport Hotel.

With warm regards from the World's Best Airport Hotel in Asia's Most Exciting City!

Yours sincerely,
John Girard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Regal Airport Hotel

Property: Regal Airport Hotel
Address: No.9 Cheong Tat Road, Hong Kong International Airport | Chek Lap Kok, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Airport
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Spa Hotel in Hong Kong
#82 Family Hotel in Hong Kong
#85 Luxury Hotel in Hong Kong
#95 Romantic Hotel in Hong Kong
#100 Business Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Regal Airport Hotel 4.5*
Number of rooms: 1171
Official Description (provided by the hotel):
Regal Airport Hotel Hong Kong has been recognized as the World's Best Airport Hotel by Business Traveller UK Magazine. Directly connected to the passenger terminal of Hong Kong International Airport and only a two-minute walk away, the Hotel is also in close proximity to the AsiaWorld-Expo convention centre. All 1,171 smoke-free guest rooms and suites have contemporary design and comfort is ensured by the double-glazed soundproof windows and comprehensive in-room amenities. Regal Airport Hotel Hong Kong also features world-class meeting facilities with 30 function rooms and one of the largest pillar-free grand ballrooms in a hotel equipped with a 9-meter width and 4-meter height HD LED wall. Additionally, the Hotel features a variety of authentic cuisine at its six restaurants and bars, and it has a complete range of recreational facilities including the award-winning OM Spa, state-of-the-art gym, an outdoor pool and an indoor heated swimming pool. ... more   less 
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Also Known As:
Regal Airport Hong Kong
Hotel Regal Airport
Regal Airport Hotel Hong Kong

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