We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent place to stay on transit”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Regal Airport Hotel
Ranked #101 of 725 Hotels in Hong Kong
Certificate of Excellence
Reviewed 14 May 2014

This hotel is at the HK Airport, but the airplane sound never disturb me there. The Ohm Spa will help you to relax before or after you flight. Use their website to reserve a room as you will get free internet access, otherwise you will have to pay 120 HKD for 24 hour internet access.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MVahe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (4,841)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,993 - 2,999 of 4,842 reviews

Reviewed 13 May 2014

It was the location that attracted me. A late night arrival followed by an early departure meant I didn't have time to look elsewhere and it is only an easy 500 m stroll direct from the airport without even having to go outside. The staff at reception were capable and efficient. The room was standard but the bed was amazingly hard. I won't jump on it next time. The room rate was on the pricey side (>AU$200).

There is a great selection of restaurants in the hotel but all are moderate to expensive in price (where else are you going to go).

I did have a massage at the spa as I had stiff neck and shoulders. I felt much better afterwards and was OK with the AU$70 it cost.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rogre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

I can't believe all the negative comments wriiten here about the Regal Airport. I've stayed here at least 10 times on my way back home to the USA and never had anything but a pleasurable experience. The front desk manager (I forgot his name) wiill bend over backwards to please you. There are shuttle fees (expensive) if you want to go into the city, but the Airport Express train is just a few minutes away and gets you into the city in 20 minutes. Not a 5 star hotel but definately a 4 star. I will always continue to stay here for the great service and location to the airport, which cannot be beat.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Allan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

It was first time to stay at Regal Airport Hotel in HK for transit on the way to Malaysia.
Hotel equipment was at minimum well prepared. Price is definitely higher than that is offered in the other area in HK. But we should understand its value... If I have to stay in HK for around / > 10 hours, I would like to stay in KW or HK island.

Room Tip: Reservation must be done as early as possible
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank buchi-tk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 14 May 2014

Dear Guest,

Thank you for choosing to stay at Regal Airport Hotel and for taking time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better.

We sincerely apologise for not having lived up to your service delivery expectations when you stayed with us.

We would be most honoured if we could once again be of service to you on your next visit to Hong Kong and welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known.

Please do not hesitate to contact us if we could be of any further assistance to you. Thank you very much and we look forward to having you back at the Regal Airport Hotel.

With warm regards from the World's Best Airport Hotel in Asia's Most Exciting City!

Yours sincerely,
John Girard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

I was a bit nervous looking at some of the reviews but enjoyed my stay very much
The negitives:
As others have said the bed was very hard and the air con very cold even after a tech came to the room. Find once I just turned it off. Could not read the writing on bath gel etc.
The Positives:
Very close to the airport and easy to find
Great staff, very friendly and quick to answer any problems like the air con.
Great Executive Floor with quick and easy check in and check out on 11 floor, very good selection for cocktails and good breakfast with an egg station.
Lots of extras on exec floor like free drinks in mini bar and pressing. Just be aware that the pressing does not include overnight service so only can use if you have a full day there.
Good size, very clean room with modern conviences like TV etc. Good selection of bathroom requirements such as toothbrush and comb.
Well equiped gym and while I did not have time to use it the spa looked good.
Odd
There was a toothbrush ( not one of theirs ) in the toilet. It was very clean just had a toothbrush in it????
All in all I would recommend a layover here and it is worth paying for the exec floor.

Room Tip: pay the money for an exec floor
See more room tips
  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Zoemarlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 14 May 2014

Dear Guest,

Thank you for choosing to stay at Regal Airport Hotel and for taking time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to serve you better.

We sincerely apologise for not having lived up to your service delivery expectations when you stayed with us.

Please rest assured that we have brought your comments to the Head of department responsible and also shared them with the associates involved.

We would be most honoured if we could once again be of service to you on your next visit to Hong Kong and welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known.

Please do not hesitate to contact us if we could be of any further assistance to you.

Thank you very much and we look forward to having you back at the Regal Airport Hotel.

With warm regards from the World's Best Airport Hotel in Asia's Most Exciting City!

Yours sincerely,
John Girard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

The only good thing about this hotel is it's walking distance from the airport. Check in quick efficient staff can appear a bit rude but that is more them being efficient. Its not a cheap hotel no breakfast. Wi Fi is only for 30 mins if you can get it to stay connected Bars and hotel restaurants are very expensive even by hong kong standards better to walk across to the airport for food and pick beer up at the 7-11.Beds are not comfortable. If you want to get the TV to work good luck as its all in Chinese. The only reason to stay at the hotel is it connected to the airport if it was anywhere else it would be an avoid.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DubaiVidiot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 14 May 2014

Dear Guest,

Thank you for choosing to stay at Regal Airport Hotel and for taking time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to serve you better.

We sincerely apologise for not having lived up to your service delivery expectations when you stayed with us.

Please rest assured that we have brought your comments to the Head of department responsible and also shared them with the associates involved.

We would be most honoured if we could once again be of service to you on your next visit to Hong Kong and welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known.

Please do not hesitate to contact us if we could be of any further assistance to you.

Thank you very much and we look forward to having you back at the Regal Airport Hotel.

With warm regards from the World's Best Airport Hotel in Asia's Most Exciting City!

Yours sincerely,
John Girard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

The Regal hotel's location can't be beat. You can walk right up to the lobby from the airport. The rooms were adequate but lacked any character. The staff was less than welcoming and refused to locate a cab. We were asked to wait for the hotel shuttle, which delayed our trip for half an hour. The shuttle stop was also located outside the sheltered part of the hotel, resulting in guests getting quite wet when it rains.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BWC2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 14 May 2014

Dear Guest,

Thank you for choosing to stay at Regal Airport Hotel and for taking time to share your experience with us during your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to serve you better.

We sincerely apologise for not having lived up to your service delivery expectations when you stayed with us.

Please rest assured that we have brought your comments to the Head of department responsible and also shared them with the associates involved.

We would be most honoured if we could once again be of service to you on your next visit to Hong Kong and welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known.

Please do not hesitate to contact us if we could be of any further assistance to you.

Thank you very much and we look forward to having you back at the Regal Airport Hotel.

With warm regards from the World's Best Airport Hotel in Asia's Most Exciting City!

Yours sincerely,
John Girard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Airport
Hong Kong SkyCity Marriott Hotel
Airport
Novotel Citygate Hong Kong
Novotel Citygate Hong Kong
#51 of 725 in Hong Kong
4,118 reviews
Mong Kok
Metropark Hotel Mongkok
Metropark Hotel Mongkok
#29 of 725 in Hong Kong
1,284 reviews
Show Prices
Show Prices
Show Prices
Tsuen Wan
Royal View Hotel
Royal View Hotel
#106 of 725 in Hong Kong
960 reviews
Sheung Wan
Ibis Hong Kong Central & Sheung Wan Hotel
Mong Kok
Royal Plaza Hotel
Royal Plaza Hotel
#24 of 725 in Hong Kong
4,094 reviews
Show Prices
Show Prices
Show Prices

Been to Regal Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Regal Airport Hotel

Address: No.9 Cheong Tat Road, Hong Kong International Airport | Chek Lap Kok, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Airport
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Spa Hotel in Hong Kong
#81 Family Hotel in Hong Kong
#86 Luxury Hotel in Hong Kong
#94 Romantic Hotel in Hong Kong
#98 Business Hotel in Hong Kong
Price Range: £87 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Regal Airport Hotel 4.5*
Number of rooms: 1171
Official Description (provided by the hotel):
Regal Airport Hotel Hong Kong has been recognized as the World's Best Airport Hotel by Business Traveller UK Magazine. Directly connected to the passenger terminal of Hong Kong International Airport and only a two-minute walk away, the Hotel is also in close proximity to the AsiaWorld-Expo convention centre. All 1,171 smoke-free guest rooms and suites have contemporary design and comfort is ensured by the double-glazed soundproof windows and comprehensive in-room amenities. Regal Airport Hotel Hong Kong also features world-class meeting facilities with 30 function rooms and one of the largest pillar-free grand ballrooms in a hotel equipped with a 9-meter width and 4-meter height HD LED wall. Additionally, the Hotel features a variety of authentic cuisine at its six restaurants and bars, and it has a complete range of recreational facilities including the award-winning OM Spa, state-of-the-art gym, an outdoor pool and an indoor heated swimming pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Southall Travel, Ctrip TA, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Agoda, Hotels.com, Ebookers, TripOnline SA, HotelsClick, Cancelon and 5viajes2012 S.L. so you can book your Regal Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Regal Airport Hong Kong
Hotel Regal Airport
Regal Airport Hotel Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing