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Regal Airport Hotel
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Reviews (5,189)
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3,190 - 3,195 of 5,189 reviews
Reviewed 25 July 2014

We had a 12 hour gap between flights and although HK airport has lounges etc this is by far the best way to survive after a 12 hour flight. It is a short walk from the terminal, the rooms are big by HK standards and clean , they have a pool and small gym, and you can even hire gym gear. Prices are quite reasonable, and the MRT will have you in to HK in abt 30 mins if you can't sleep. The hotel and airport have plenty of dining options ; we did not bother with room service, but all the staff were friendly and efficient

Room Tip: Make it clear if you will only be in the room for the day and the staff will try extra hard to give you the earliest check in
  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank SusanmSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 11 October 2016

Dear Guest,

Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!
With warm regards from the Asia's Most Exciting City!

Yours sincerely
John Girard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

A typical airport hotel. Very efficient, no frills, convenient. It's easy to reach and you can just walk to the terminal. Despite it's location right between the runways not a single sound of landing airplanes could be heard, quite amazing. Check-in and -out are perfectly organized with hardly any waiting time. The staff was very friendly and professional, very pleasant.

I didn't use any of the facilities or restaurants because of lack of time. The room was pretty sober. In my opinion it would be time for some new paint, the carpet was obviously worn out and needed replacement. Hence I would say that this is an average hotel, but certainly nothing special.

  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Klaus594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 26 October 2016

Dear Guest,

It was an encouraging review and really made our day! THANK YOU. We will be delighted to welcome you back to our hotel very soon!
With warm regards from the Asia's Most Exciting City!

Yours sincerely
John Girard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

I was travelling through Hong Kong and needed a stopover so the Regal at HK airport was the logical choice. Arrived late (11pm) and had a very long wait, maybe more than 30 minutes for check-in. Everything seemed so slow. The plus was that my room was upgraded and the room was nice and comfortable. My big gripe is that they charged extra for wifi. I hate being gouged like this. No time to sample any food or anything else.

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank salthound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 26 October 2016

Dear Guest

Greetings from Regal Airport Hotel! Thank you for taking the time to share your experience during your stay. We will make sure that our team gets the recognition deserves !!

We look forward to welcoming you back at Regal Airport Hotel. With warm regards from the Asia's Most Exciting City!

Yours sincerely
John Girard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

If you have a 6-8 hours stop in Hong Kong and need a bed / good rest / quite work space this is a good way of doing it as even best airport lounges can't offer a real break. Efficient, clean and works we'll. Room does the job. Nothing amazing but clean and has what you need for such a break. The gym is very good in terms of space and equipment including air conditioning which is important in a humid place. Pool & spa are good. The only thing I wasn't happy with was the food - oily and depressing to even look at - you'd expect grilled rather than fried when ordering a chicken sandwitch and some nice salad. Maybe this was an unlucky choice but beware of what you order there. This was well below standard. All in all I'd stay there again if I have a long stop in Hong Kong

Stayed: July 2014, travelled on business
Thank Niv T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 26 October 2016

Dear Guest,

It was an encouraging review and really made our day! THANK YOU. We will be delighted to welcome you back to our hotel very soon!
With warm regards from the Asia's Most Exciting City!

Yours sincerely
John Girard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

Connected to the airport, it is a good, decent hotel to stay IF your stay in Hong Kong is limited to the area near the airport only.

We had a conference at Asia World, so this choice was a great choice. It's minutes away by MTR.

If you want to go an explore Hong Kong or Kowloon. This is NOT the hotel to choose. It is 30 minutes by MTR or 1 hour bus ride.

The service at this hotel is very good. Staff was willing to help and all speak English well enough.

Restaurants in the hotel are dated - desperate in need of an update. Very expensive for what you get. However, if you prefer faster or cheaper food, you can always go to the airport shopping area.

We highly recommend the Executive floor, exclusive check in, free drinks during happy hour, snacks and refreshments available from 6 am to 11 pm. We really took advantage of this service. Complimentary mini bar, free laundry pressings and breakfast being included makes this a no brainer decision.

As for our rooms, it was decent and comfortable. It is showing signs of wear and tear but nothing glaring. We wished it had a soaker tub but considering it's price point, this was very good value for money.

Next conference, we will probably stay here again but ONLY for the duration of our conference. Rest of the time, we will move hotels closer to the downtown core.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank CanuckJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 26 October 2016

Dear Guest,

Thank you for taking the time to share your experience during your stay and indeed our hotel is prized for having the best locations with the airport. We strive for excellence on all levels, therefore we are thrilled to hear our location and our service made you a great stay.

With warm regards from the Asia's Most Exciting City!

Yours sincerely
John Girard
General Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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