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“Regal Kowloon experience”

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Regal Kowloon Hotel
Ranked #100 of 725 Hotels in Hong Kong
Certificate of Excellence
Reviewed 13 September 2013

The Regal Kowloon hotel offers a complimentary coach pick-up at various timings. the driver drives well and was very courteous. The check-in was smooth and quick. The room was large and airy but needed a little brush-up with cleaning. The food was something we need to acquire a taste. Good friendly staff. The location was very nice with lots of shopping, close to Avenue of Stars and street shopping.All worth the best rate we got on internet booking.

Room Tip: Browse internet
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  • Stayed: September 2013, travelled with family
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Thank 5815Conrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 17 September 2013

Dear Guest

We are glad you enjoyed you stay with us.

We look forward to seeing you again when you visit Hong Kong.

Regards
Christo Diamandopoulos
General Manager

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Reviews (2,164)
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1,264 - 1,270 of 2,164 reviews

Reviewed 12 September 2013

The room doesn't have enough space to put your luggage. near a very nice park where you can hang out at night due to the open bar and clubs. The bed is ok and comfort room, No free internet here if you're looking for some, but they have free chocolates and fruits.

  • Stayed: November 2012, travelled as a couple
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Thank Sarah Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 17 September 2013

Dear Guest

Thank you for your review. We appreciate both the positive and negative comments. May I suggest you view our website for your next visit to obtain free internet and other privileges.

Thank you for staying with us and we look forward to hearing you visit us again.

Regards
Christo Diamandopoulos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2013

Noisy room with an electrical generator humming and cluncking all night, moved rooms at 6 am to finally get some sleep. Night manager came to my room and agreed that the noise was a serious problem but did not know what is was. Not the lift or work on roof but obviously certain rooms are affected by this poor structural engineering problem which must have given countless guests sleepness nights but the management chose to lie about it and say that nobody had complained. I spoke to one very well dressed gentleman in the lift who agreed that the rooms were noisy and that he and I would not stay there again So how come 100% of people agreed with me and the management chose to lie. This is standard policy in hotels with these type of problems, they just charge you and hope they get away with it and they usually do. It is up to websites like this this to warn people of these fraudsters. You may be lucky with this hotel as most reviews are okay but are you willing to risk losing a night's sleep like me? I think not! room 1336 was the culprit but I expect there are plenty more the same. Felt like death next day nothing worse than sleep deprivation, management totally robotic and trained to give a pathetic ingenuous apology and stonewall it until till you leave, this is hotel policy worldwide in many hotels.

Room Tip: Only rooms at front are habitable but you wil pay a premium
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  • Stayed: August 2013, travelled on business
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2  Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 17 September 2013

Dear Guest

Thank you for the time taken to review your stay.

To address your comment, we have conducted a noise check in your room and felt it was not at all over-excessive.
As to respect the guest’s individual needs, we arranged a room change to accommodate your stay.

As for our team they are here to serve and also enjoy the hospitality industry they are part of. Our positive reviews from other guests are a reflection of our commitment to genuine care.

Please note that we treasure the comment from every guest so as to serve you better and we look forward to welcoming you back.

Regards
Christo Diamandopoulos
General Manager

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Reviewed 5 September 2013

A good hotel.. spacious room and of course at A good location.. Nearby mrt station n muslim food.. So it easy for me to have dinner...got a nice park.. Where i can hang around at night.however.. Wifi n internet need to pay.. N the hotel look a little bit old

  • Stayed: February 2013, travelled on business
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1  Thank Syazmi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 7 September 2013

Dear Sir
Thank you for your review, we truly appreciate you time spent to reflect on our hotel.
In general we are glad you had a good time. In respect to wifi for your next visit, may I recommend you book direct on our "Regal Web" site to obtain free internet plus other benefits like airport transfers.
We look forward to welcoming you again in the near future.
Regards
Christo Diamandopoulos
General Manager

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Reviewed 5 September 2013

I have been staying this hotel for quite sometime and I must say this is a good hotel but longer stays here may frustrate you as they start taking you for granted. Although some days here were excellent but some were literally unworthy.the prices for room were high during weekends and weekdays were good for value of money. I think they should have good average rates for families without any consideration to weekdays or weekends and some more facilities in rooms can improve it better.

Room Tip: Book it during weekdays for weekdays on the very first day become a member of regal rewards it may h...
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  • Stayed: August 2013, travelled with family
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Thank Sanjy66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 7 September 2013

Dear Guest
Thank you for your review and of course your continued patronage. You are so right to advise people to become a Regal Rewards member as it offers so many attractive incentives.
In respect to room pricing, I hope you understand the need to apply rates for low and high peaks and again commend you on taking advantage of rates through Regal Rewards and our website Regal Web for bookings.
I am sorry to hear you feel that being a long stay guest had lead to complacency by our team and will address this with them accordingly. We always strive to welcome guests every time regardless of how many visits.
We look forward to welcoming you again in the not too distant future.
Regards
Christo Diamandopoulos
General Manager

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Reviewed 4 September 2013 via mobile

It's a nice hotel with a central location. Really enjoyed my stay here. The rooms are spacious and service is also good....everything is very nice. But certainly there are better hotels than this especially holiday inn golden mile

  • Stayed: June 2013
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Thank Inder3999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 7 September 2013

Dear Guest
Thank you for your review and we are glad you enjoyed your stay. We hope you will join us again and recommend you use our website for your next booking to further enhance you stay with us.
We look forward to welcoming you back to our hotel and Hong Kong.
Regards
Christo Diamandopoulos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2013

Overall a pleasant experience. Good food, Well appointed rooms excellent service. Every stay here has been pleasant. Close to MTR station. If you choose the Club rooms, you get to have a relaxed evening with snacks and drinks that are complimentary. Late check out till 6 pm. Convenient if you have an late evening flight. Yes, Mrs T Murphy is right about the queue - sometimes it is a mile long for both check in and check out.

Room Tip: Rooms facing the harbour - the opening between the tall buildings -- presents a good view.
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  • Stayed: September 2013, travelled on business
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Thank SrikanthSivaraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this reviewResponded 7 September 2013

Dear Guest
We are pleased that overall your stay was pleasant and thank you for taking the time to review our hotel.
We particularly glad you enjoy our club facilities where you can check in and out.
We look forward to seeing you again in the not too distant future.
Regards
Christo Diamandopoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Regal Kowloon Hotel

Address: No.71 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#73 Business Hotel in Hong Kong
#75 Romantic Hotel in Hong Kong
#85 Luxury Hotel in Hong Kong
Price Range: £100 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Kowloon Hotel 4*
Number of rooms: 600
Official Description (provided by the hotel):
Conveniently located in centre Tsim Sha Tsui, Hong Kong's most famous commercial and entertainment district. Regal Kowloon Hotel is the finest in business, leisure and family travel. All guestrooms are newly furnished and offer spacious accommodations, ample meeting space for any type of event, and a variety of excellent food, including Cantonese cuisine, American & Italian restaurant, international buffets, stylish healthy specialties and refreshing cocktails at V Bar. Please visit us at Regal Kowloon Hotel in Hong Kong and we are happy to serve you. ... more   less 
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Also Known As:
Regal Kowloon Hong Kong
Hotel Regal Kowloon
Regal Kowloon Hotel Hong Kong

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