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“Regal Lowloon Hotel”

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Regal Kowloon Hotel
Ranked #99 of 718 Hotels in Hong Kong
Certificate of Excellence
Melbourne, Australia
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Regal Lowloon Hotel”
Reviewed 7 November 2013

My husband and I have just spent a few days at this Hotel, we had booked an executive room which gave us access to the executive lounge, therefore we had free breakfast (very good), and happy hour drinks/food in the same lounge (very good).
We were on the 14th floor, the room was very quiet, we had a view over the harbour between 2 buildings. The room wasn't huge, but quite alright, the bathroom always ended up soaked after showering as the sliding door on the bath was very narrow, but good water pressure for the shower and always plenty of hot water.
The staff were lovely and helpful.
The location is good, handy to banks, bars, cafes, public transport too.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanne19521211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this review, 11 November 2013
Dear Guest
Thank you for the review and we are so happy you enjoyed you stay.
We look forward to welcoming you back to Hong Kong very soon.
Regards
Christo Diamandopoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,031 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (267)
Date | Rating
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English first
Gurgoan
2 reviews
Reviewed 7 November 2013

I stayed in regal kowloon many times in Hongkong. I have stayed in other hotels too of similar range but they were not as comfortable & friendly as Regal. There staff is very co-operative & help to get an early check in which is difficult to get in HK. They have good light in room, good beds & soundproof rooms to get good night sleep. Great food & breakfast. Good location all shops are nearby.

One must try this hotel...

Room Tip: ask for a room with view of Harbour or view of front park so you can enjoy your stay..
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmitGoyalGurgoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this review, 8 November 2013
Dear Guest
Thank you so much for your review and in particular in expressing your satisfaction of our colleagues and some of our hotel features, it is truly appreciated.
We look forward to being of service to you again in the not too distant future.
Regards
Christo Diamandopoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 4 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 November 2013

Booked via internet and received excellent rate at end of last month, for the location in TST East, walking distance to subway stations, I had the room with the view of Victoria Harbour, buffet breakfast included, welcoming and friendly service .... for the price of about CAD$100, what's more can you expect?? Definitely will come back again and recommend to friends!

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunnyKCL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this review, 4 November 2013
Dear Guest
Thank you for your review and of course the enjoyment and value of your stay.
We look forward to welcoming you back in the not too distant future!!
Regards
Christo Diamandopoulos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 5 Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 October 2013

Pleasant hotel in a nice neighbourhood. The reception were friendly and helpful. The hotel was well clean and impressively kept. Staff were very attentive and, surprising, very helpful. They were all able to speak English to varying degrees, but more importantly, they were keen to be of service. Great place to stay.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CoconutHustle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this review, 28 October 2013
Dear Guest
Thank you for taking the time to put your thoughts on this review. As you can imagine my team and I are so glad you enjoyed your stay.
We look forward to welcoming you again to the Regal Kowloon Hotel
Best regards
Christo Diamandopoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok
Level 5 Contributor
69 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 October 2013 via mobile

Having visited HK several times this is my 1st to try a location in East TST. It turns out to be a good spot. The environment is quieter than TST with just few minutes walk to MTR. The room is quite large compared to other central location at same price. You can easy reach the whole TST with the subway tunnel network. There are several local shops and other big brand hotels nearby. The only suggestion is the check in and check out speed is too slow. I tend to agree with all previous posts that this has to be improved. Rooms are clean. Overall, this is not a bad choice hotel.

Stayed October 2013
Helpful?
1 Thank zakBKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this review, 25 October 2013
Dear Guest
We are so glad you enjoyed East Tsim Sha Tsui. We too think it is a good part of Kowloon. Very happy you enjoyed the hotel and take note about your check in/out experience. We have over the past few months introduced some incentives and methods to reduce the waiting process and will continue to improve on it.
Again, thank you for your feedback and we look forward to welcoming you back to Regal Kowloon.
Best regards
Christo Diamandopoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
milan
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2013

We have stayed in this hotel a few times but it has really gone down hill. On arrival we were not asked about smoking or non smoking rooms although on the internet booking we stated non smoking. We were given a smoking room. The beds are not comfortable. There are no plugs for the free coffee machine and tea pot and the water boiler was broken and dirty. The bathroom is old and rundown. There is an overall impression of uncleanliness in the room. The manager was very nice and accommodating . The elevators are very slow.

Room Tip: make sure you get the non smoking rooms above the 5th floor.
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pamela r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this review, 23 October 2013
Dear Guest
Thank you for your very candid response. We deeply regret that your last stay with us did not meet your expectation as well as ours. We should not have allocated you a smoking room and have taken measures to ensure our guests get their requested preference or a told so at check in if any deviation. There is no reason as to why we supplied any faulty equipment in your room and again our apologies. We fully intend to refurbish the floor of rooms you stayed in soon.
We wish that you do visit us again and we will make sure your room is "non smoking" and in a clean, fully functional room. We do hope to welcome you again to Hong Kong and Regal Kowloon.
Best regards
Christo Diamandopoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 October 2013

Client selected this hotel (I assume their conference hotel nearby was full) for my speaking engagement. Probably the slowest checkin I have experienced in years. As the client organised the booking and I don't have much of the details, when I went the Executive Lounge (as I am on an Executive Floor), I was politely told that I don't have access, but I could get a drink at one of the many other bars in the hotel (for a fee).

Has the smallest wardrobe I have seen in my travels, had to take out the bathrobes so that I can put some clothes in. Because of the safe, there is very little room to hand a shirt, suit trousers and jacket.

  • Stayed October 2013, travelled on business
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JPM_Aust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMREGAL, General Manager at Regal Kowloon Hotel, responded to this review, 22 October 2013
Dear Guest
We are in a busy seasonal period in Hong Kong and your check in delay was a reflection of this, and although not an excuse which we are apologetic about we do try to make it as quick as possible. Your point about your stay on the Executive Floor is correct and you were allocated this room as we were running a high occupancy; what we should have pointed out to you was that your client did not include "executive club" benefits for your booking. As for the wardrobe situation we are looking at creating more space by relocating the safe elsewhere.
Your observation is well received and our team are looking at this issue. Thank you for your candid review as we appreciate all feedback. We wish you a pleasant stay when in Hong Kong next time and suggest for your next visit with us you take advantage of our Club Floor room facility booking.
Best regards
Christo Diamandopoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Regal Kowloon Hotel

Property: Regal Kowloon Hotel
Address: No.71 Mody Road, Tsimshatsui East, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#74 Business Hotel in Hong Kong
#76 Romantic Hotel in Hong Kong
#84 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Regal Kowloon Hotel 4*
Number of rooms: 600
Official Description (provided by the hotel):
Conveniently located in centre Tsim Sha Tsui, Hong Kong's most famous commercial and entertainment district. Regal Kowloon Hotel is the finest in business, leisure and family travel. All guestrooms are newly furnished and offer spacious accommodations, ample meeting space for any type of event, and a variety of excellent food, including Cantonese cuisine, American & Italian restaurant, international buffets, stylish healthy specialties and refreshing cocktails at V Bar. Please visit us at Regal Kowloon Hotel in Hong Kong and we are happy to serve you. ... more   less 
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Also Known As:
Regal Kowloon Hong Kong
Hotel Regal Kowloon
Regal Kowloon Hotel Hong Kong

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