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Reviewed 18 October 2012

Regal Riverside, Sha Tin, Hong Kong is a great hotel and all their staff offer a very professional service. I stayed at the hotel from the 13th - 14th of October 2012 and stayed in one of their suites on the 09th floor. My Wife and I enjoyed our stay thoroughly and I'd recommend anybody to stay here as the hotel is one of the best I've stayed at and I've stayed at dozens upon dozens of hotels. Plus, I've stayed at the Regal Riverside on two previous occasions and both of those times I really enjoyed my stay also.

Room tip: Request a room on one of the upper floors (08th floor or above) and with a riverside view.
Date of stay: October 2012
  • Trip type: Travelled as a couple
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3  Thank GrantMuir
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Regal Riverside Hotel, responded to this reviewResponded 31 October 2012

Dear GrantMuir: Thank you very much for sharing your feedback on TripAdvisor after your recent stay at Regal Riverside Hotel.

Our heartfelt thank you to you for recommending our hotel to your friends. We are very glad to learn that you and your wife had a pleasant stay with us and our services are to your expectation always.

Again, thank you for your constructive comments and we look forward to welcoming you again soon.

Best regards
Peter Chiu

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Reviewed 13 October 2012

The Riverside Regal is a functional, business hotel. Rooms are clean but basic, with an average standard bed and basic bathroom facilities (shower above bath, limited toiletries). Gym is reasonable with a good selection of weights and cardio equipment. Hotel isn't especially convenient to the broader HK activities so you'll need to get a Taxi to most places.

About 10 mins walk is a mall with a selection of stores for your basic shopping needs. Around the corner are a few low cost food places, massage, 7-Eleven etc.

Date of stay: October 2012
  • Trip type: Travelled on business
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3  Thank MangoRacin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Regal Riverside Hotel, responded to this reviewResponded 16 October 2012

Dear MangoRacin: Thank you very much for your recent stay at Regal Riverside Hotel and your sharing on TripAdvisor.

We are happy to learn that in general our services met with your expectations including our health centre. Our guests can enjoy the green environment surrounding our hotel and escape from the hustle and bustle, however, we are just not more than 30-minute away from the down town with convenient access by public transportations like MTR and public buses that stop right in front of the hotel.

Thank you for your positive feedback and we look forward to welcoming you back again soon.

Best regards
Peter Chiu

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Reviewed 8 October 2012

The hotel was situated in a small quiet peaceful town facing the river. Room was spacious and modern - bigger than most mid-priced range hotels in the city centre. There were small eateries near the hotel offering a variety of inexpensive but tasty food. You could find some small but good foot reflexology shops around the neighborhood too.

Could go to other parts of HK via the MTR which was nearby though journey to the city was about half an hour. But couldn't complain much about the hotel as the price of the room was much cheaper than those in the city.

This place is ok for those on transit but not for those serious shoppers who prefer to be nearer to all the happening places - entertainment, places of interests, shopping centers and good food around town.

Date of stay: December 2011
  • Trip type: Travelled with friends
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2  Thank explore2000
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Regal Riverside Hotel, responded to this reviewResponded 10 October 2012

Dear Dtc2011: Thank you very much for your sharing on TripAdvisor after your recent stay at Regal Riverside Hotel.

We are very pleased to learn that you had a pleasant stay with us and enjoyed the peaceful environment by the river. Your kind comment on our location and room furbishing is greatly appreciated.

Again, thank you for your positive feedback and we look forward to the opportunity of welcoming you again at Regal Riverside Hotel.

Best regards
Peter Chiu

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Reviewed 6 October 2012

Having wanting to go to Hong Kong since I was a child I finaly got there. We booked this hotel with our package with BA. The check in was very busy and could have done with a couple more staff checking people in. The foyer was very busy with people waiting for mini buses and just passing through. The room was on the 13th floor and we had a view over a school. In the distance you could see the mountians. The room was very big with a queens size bed and lots of pillows. The bed was excellant we had the best nights sleep. The location was near the MTR where we brought a octopus card which I highly recommand. Within half hour we was on Hong kong island with all the noise and hustle and bustle. Then when we had had enough half hour later we was back in Shi Tin in peace and quite. I recommand the resturants in the hotel from Sushi to Pizza plus the buffet breakfast. Our room was very clean and the young lady who came in every day to clean it was very friendly and helpful. The outside pool was lovely to use and the staff very nice. We got to see many people getting married there and the tables and decorations looked beautiful. I would recommand this hotel its not a 5 star more 3/4 but its very clean helpful staff and a lovely location. What more could you want for the price.

Room tip: Go for the iclub rooms you get that little bit extra
Date of stay: October 2012
  • Trip type: Travelled as a couple
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Thank Lamkin1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Regal Riverside Hotel, responded to this reviewResponded 10 October 2012

Dear Lamkin1: Thank you very much for staying at Regal Riverside Hotel and your positive feedback on TripAdvisor.

We are delighted to learn that you enjoyed our facilities from room to the outdoor swimming pool and that our services met with your expectations. Your kind compliment on our Housekeeping staff and the positive comment on our restaurants are greatly appreciated.

Thank you again for your support and we look forward to welcoming you again at Regal Riverside Hotel again soon.

Best regards
Peter Chiu

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Reviewed 2 October 2012

We stayed 5 nights in September 2012 and found the room to be very comfortable, the staff helpful, buffet breakfast good and the location a pleasant change from the busy Kowloon area. We may have been lucky with our room (1179) but we didn't have any problems.
The hotel offers free shuttle bus to the nearby New Town Plaza and station. The airport shuttle was also available at a reasonable cost. Remember to ask for the shuttle timetable on arrival so that you can plan you day trips.
Free Wifi is available in the foyer, but costs HK$180 per 24 hours in the room ... a bit expensive compared with other hotels.
Along the river is a walking/jogging and bike path, and next to the hotel is a small park. I enjoyed a walk along the river and felt completely safe.
At the rear of the hotel are a shops and restaurants, we recommend the Sak Sit Thai next to Watsons pharmacy ... the red curry chicken was delicious. There is also a small supermarket for drinks etc.

Room tip: Our room was 1179, at the rear of the hotel. It had a view over a school to the green hills. River view rooms may be noisier from the busy road but I'm not sure. And they would get the afternoon sun.
Date of stay: September 2012
  • Trip type: Travelled as a couple
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1  Thank annen571
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Peter C, General Manager at Regal Riverside Hotel, responded to this reviewResponded 6 October 2012

Dear Anne N: Thank you very much for sharing your feedback on TripAdvisor after your recent stay at Regal Riverside Hotel.

We are very pleased to learn that you had a pleasant stay with us and enjoyed the beautiful surrounding with parks and river around the hotel. We noted your kind comment on the airport shuttle and our helpful team. You may wish to check on our hotel’s website for good offerings for your next visit so that you can enjoy WIFI and many other privileges. We look forward to welcoming you again soon.

Best regards
Peter Chiu

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