I am a frequent traveler but haven't experienced any hotel with such a terrible service. My flight landed Hong Kong at 5 AM and I reached the hotel at 7 AM. I requested the hotel for an early checkin a lot in advance (1 month). But when we reached the hotel, the receptionist said that the checkin is possible only after 12. We requested that and even told that we have already informed the staff regarding this but they were so stiff about the checkin time that they didn't even considered 1 hr prior checkin. Because of the late night flight, we couldt sleep properly and because of the hotel staff, we had to wait 5 hours in the lobby. There are much better options in Hong kong. I won't recommend this to anyone traveling to hong kong.
- Official Description (provided by the hotel):
- Overlooking the picturesque Shing Mun River in Shatin, Regal Riverside Hotel is only 30-minute drive away from Hong Kong International Airport and is located conveniently near 2 MTR stations and a mega shopping complex featuring over 900 brand boutiques, individually operated shops, dining and entertainment places. The 1,138-room hotel operates routine shuttle services to Hong Kong International Airport, Hong Kong Disney Land, Ngong Ping 360 and Tsimshatsui East together with other public transports right on the hotel's doorstep, guests can easily connect to all shopping, entertainment and business districts in Hong Kong. Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous world class horse racing arena, Chinese University of Hong Kong and the Science Park. The hotel also features 10 restaurants and bars as well as a wide range of recreational facilities such as the beautiful outdoor swimming pool (closes during winter period), spacious fitness center with sauna, steam, Jacuzzi and beauty services. The hotel's OM Spa, designed in contemporary Thai style and infused with a soothing sense of harmony and serenity, provides professional spa and massage services to discerning guests for nourishing their body and soul. ... more less
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- Also Known As:
- Regal Riverside Hong Kong
- Hotel Regal Riverside
- Regal Riverside Hotel Hong Kong