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“this hotel ticked all the boxes”

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Harbour Grand Kowloon
Ranked #53 of 718 Hotels in Hong Kong
Certificate of Excellence
Dublin, Ireland
Level 3 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“this hotel ticked all the boxes”
Reviewed 7 December 2013

wonderful views, very friendly staff, large well appointed rooms. Having stayed in a few other premium hotels in Hong Kong this one was up there with the best. and nice to have a promenade to walk along, free shuttle bus to subway and shops, taxi's were not expensive to visit Kowloon and night markets, will certainly stay again,

Room Tip: we had sea view rooms on the 16th floor
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joshea13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGKLN, Manager at Harbour Grand Kowloon, responded to this review, 12 December 2013
Dear Guest,

Thank you for your 5-star review and compliments. I am glad our hotel ticked enough boxes for you to stay with us again. Do feel free to contact us directly so that we can personally handle your booking the next time you plan to visit: mktg.hphk@harbourgrand.com / sales.hphk@harbourgrand.com. In the meantime, we look forward to seeing you again.
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2,897 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (949)
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English first
Pittsburgh, Pennsylvania
Level 5 Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 7 December 2013 via mobile

Great hotel in the Kowloon area of Hong Kong near to shops and dining options. Rooms were clean and fresh bottled water was always available. The reception area was outstanding giving a splendid view of the harbour through huge glass frontage. Gym had good equipment and never crowded. Food was outstanding from the breakfast buffet to late night dining. Recommendation, pay a little extra to upgrade to a harbour facing room ;)

Stayed December 2013, travelled on business
Helpful?
1 Thank Rob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGKLN, Manager at Harbour Grand Kowloon, responded to this review, 12 December 2013
Dear Guest,

Thank you for review and compliments. We are pleased to learn that you have enjoyed your stay with us and hope you had a magnificent time in Hong Kong. Feel free to contact us if you require us to personally handle your future bookings: mktg.hphk@harbourgrand.com / sales.hphk@harbourgrand.com. In the meantime, we look forward to welcoming you back.
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Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 December 2013 via mobile

Booked via booking.com & had some problem while checking in but staff name Carol who served me was very patience with me throughout. Overall very good service from all all departments. Will come back Hkg again and certainly coming back to this hotel

Stayed December 2013, travelled with family
Helpful?
1 Thank Rosalind T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGKLN, Manager at Harbour Grand Kowloon, responded to this review, 12 December 2013
Dear Guest,

Thank you for your 5-star review. I am glad that you and your family enjoyed your stay with us. Carol is exceptionally pleased and honoured that her name received a mentioning and would like to say “thank you for your kindness”. Please feel free to contact us directly so that we can personally handle your booking on your next visit: mktg.hphk@harbourgrand.com / sales.hphk@harbourgrand.com. In the meantime, we look forward to seeing you and your family again.
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Bolton, United Kingdom
Level 6 Contributor
88 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 5 December 2013

We booked this hotel because of the reviews and the images of the pool with the bay view. We also paid extra for a bay view thinking we could sit on the balcony and enjoy. Well, there was no balcony and the view of Hong Kong Harbour was not the view you would expect. Don't get me wrong, the hotel itself was nice, very expensive and out of the way for the harbour view you believe you get. The meals, including breakfast, in the hotel were very expensive, we ate out every day and the steak at the outback steakhouse was less than half of the price of the steak in the hotel. We were very disappointed. The pool looks like an infinity pool with a harbour view, it wasn't. You got a harbour view if you were out of the pool looking over the railings. If I went to Hong Kong again, I wouldn't stay here, I would go for a cheaper hotel near the harbour view you would expect to see.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank book_yourself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGKLN, Manager at Harbour Grand Kowloon, responded to this review, 12 December 2013
Dear Guest,

Thank you for sharing your feedback with us and I’m sorry to hear that your experience was not what you expected. Our Harbourview rooms offer harbour views but unfortunately they do not offer any balconies. Nevertheless, I hope Hong Kong overall brought many pleasant experiences for you both – it’s still a city that amazes me. In the meantime, wrap-up warm and hope to greet you both personally should the opportunity arise.
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Brasilia, DF
Level 6 Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 4 December 2013

The hotel is good. Clean, good room, confortable bed and nice breakfast. But, but no free wi-fi. It is a sin that I dont forgive anymore. Call it "hotel policy" that I will call my "non-reservation policy". The place has no subway but it provides free transport to downtown kowloon where there is subway

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank winepiper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGKLN, Manager at Harbour Grand Kowloon, responded to this review, 12 December 2013
Dear Guest,

Thank you for your review and compliments. It might be a bit late now but we do offer room packages with and without wifi as well as other optional services – it might be worth browsing through the next time you have plans for Hong Kong. Alternatively, please feel free to contact us directly so that we can personally handle your bookings: mktg.hphk@harbourgrand.com / sales.hphk@harbourgrand.com. In the meantime, we look forward to greeting you both again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level 5 Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 4 December 2013 via mobile

We stayed for 10 days on the executive floor - well worth the extra rate as it included access to the lounge. We had breakfast there everyday, drinks and afternoon tea and then canapés and drinks before dinner. The ladies in the lounge were a great help and we got lots of great sightseeing advice. The rooms very lovely. The shuttle bus was good, sometimes it was full but cabs are so cheap in HK we really didn't mind. We were really happy with our hotel choice and had a great time.

Stayed July 2013
Helpful?
Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGKLN, Manager at Harbour Grand Kowloon, responded to this review, 12 December 2013
Dear Guest,

Thank you for your “great” review and I’m glad to hear that you found our harbour club floors “well worth the extra rate” as we do aim to ensure that it’s worth every dollar. Please feel free to contact us directly so that we can personally handle your future bookings: mktg.hphk@harbourgrand.com / sales.hphk@harbourgrand.com. In the meantime, we hope for an opportunity to serve you again should the opportunity arise.
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Shropshire, United Kingdom
Level 6 Contributor
254 reviews
207 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
Reviewed 3 December 2013

It's been a couple of years since I stayed here. I enjoyed it then and still do. The staff are friendly and well trained with any small problems sorted immediately. There's really no need to pay for the more costly harbour view rooms-- the courtyard rooms are good value--step outside and you have one of the best harbour views in HKG, albeit looking across to North Point. If you dine outside at the Waterfont bar you can enjoy the view and see the almost incessant harbour boats pass by.

Since the ferry ceased from Hung Hom to Central, the hotel has provided a free shuttle bus every 30 minutes to Tsim Tsat Tui, very convenient for the shops of Nathan Road or the Star Ferry. Local minibuses also stop outside the hotel.
I found the rooms large in size for HKG and well equipped. The housekeeping is excellent.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank _davidius61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGKLN, Manager at Harbour Grand Kowloon, responded to this review, 12 December 2013
Dear Guest,

Thank you for your 5-star review and for choosing to stay with us again. Hearing the praises from a returning guest is music to our ears. The Waterfront Bar & Terrace is also one of my favourites due to its stunning views and option for alfresco dining. Please feel free to contact us directly so that we can personally handle your future bookings: mktg.hphk@harbourgrand.com / sales.hphk@harbourgrand.com. In the meantime, we look forward to greeting you again.
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Additional Information about Harbour Grand Kowloon

Property: Harbour Grand Kowloon
Address: No. 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Hung Hom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Hong Kong
#21 Romantic Hotel in Hong Kong
#32 Family Hotel in Hong Kong
#42 Business Hotel in Hong Kong
#49 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Harbour Grand Kowloon 4.5*
Number of rooms: 555
Official Description (provided by the hotel):
Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront and in the heart of the vibrant Whampoa Shopping district with over 300 local shops. The Hotel is just a few steps from MTR Whampoa Station, Exit D2 (scheduled to open on October 23, 2016) travelling to major tourist destinations such as Temple Street at Jordan and Ladies Market at Mong Kok, and eight minutes away from the bustling Tsimshatsui by Hotel shuttle bus available every 20 minutes. The ferry to North point is just footsteps away where all local attractions and entertainment on Hong Kong Island are within reach. With most of the hotel’s public area enjoying the spectacular harbour views, hotel features 555 beautifully appointed rooms and suites, six restaurants, certified Halal food available (advance order is required), a rooftop glass-framed swimming pool, a deluxe fitness centre with fully equipped gym facilities available 24 hours daily; sauna, steam bath and spa services are also available. ... more   less 
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Also Known As:
Harbour Grand Kowloon Hotel Hong Kong
Harbour Plaza Hong Kong
Hong Kong Harbour Plaza
Harbour Plaza Hotel Hong Kong
Harbour Grand Kowloon Hong Kong

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