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“Thoroughly Enjoyable” 5 of 5 bubbles
Review of The Kowloon Hotel

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The Kowloon Hotel
Ranked #142 of 715 Hotels in Hong Kong
Brisbane, Australia
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Thoroughly Enjoyable”
5 of 5 bubbles Reviewed 9 June 2012 via mobile

Great Hotel, very well appointed other than the size of the rooms. But they are only there to sleep in between midnight and 7am when you go down for breakfasts! Which by the way has the best choices of buffet for breakfast l think l have ever seen. Bar next to the restaurants has great atmosphere - make sure you spend some time in the bar so you can catch Rowena with her nightly (except Sunday) singing and keyboard performance. Very professional and friendly young lady! Great location - can walk to the ferry station to get to the other side of Victoria Harbour, or 100metres to the underground which is the best rail system l have ever experienced. It will take you anywhere. Had 6 nights here before we went to Macau and the Beijing, and returned here after Beijing for 3 more nights before flying back to Australia. Well worth checking this Hotel out. Would love to return here as soon as possible and recommend to all visitors to Hong Kong.

Stayed November 2011, travelled with family
Helpful?
1 Thank Geoff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this review, 10 June 2012
Thank you for staying at The Kowloon Hotel.
It is our pleasure to serve you and we are glad to know that your time with us was an enjoyable experience.
We look forward to seeing you again in the near future.

With Warmest Regards,
The Kowloon Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,583 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (320)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New York City, New York
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 7 June 2012

The rooms were clean, the breakfast generous and good and the location was incredibly convenient, within walking distance to trains, restaurants and shopping. It took about 10 minutes to get into central by taxi and about 20 minutes by train. I had an absolutely wonderful experience here and would recommend it to anyone looking for a good value in Hong Kong.

  • Stayed July 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Felicia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this review, 10 June 2012
Thank you so much for staying with us and it is our honor to be of service to you.
We hope your stay at The Kowloon Hotel was a delightful one and we look forward to serving you again on your next visit.

With Warmest Regards,
The Kowloon Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 May 2012

We stayed here in April 2012. We paid the extra and stayed in the Executive Floor. We were on the 18th level. The view from our room was over looking the harbour. We could watch the light show from here. I would recommend the paying the extra to stay in the Executive floor. The private lounge and complementary drinks all day. As well as Cocktails and savories in the evening was always good to come back to after a day touring. Moon and the other staff were always so helpful. The room was typical Hong Kong size but then only being there to sleep it was fine. The location was great. MRT station near the front door. Walking distance to most of the attraction in Kowloon. We will stay here again and recommend this hotel to everyone.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kezzalee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this review, 4 June 2012
Thank you very much for staying at The Kowloon Hotel.
It is our pleasure to serve you and we are glad to know that you had a delightful experience with us.
We look forward to welcoming you again in the near future.
With Warmest Regards, The Kowloon Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 May 2012

Fantastic for the price range. Excellent location, near train stations; walking distance to pier, museums and main shopping. Just take the bus or better yet, the ferry to proper Hong Kong for more sightseeing. Shuttle train from Airport will take you to almost your door. Rooms are a nice size with all amenities. Very clean. Most mornings we had our breakfast in their coffee shop. Great service with free internet. A real treat is the 1881 Heritage Square (walking distance). It's an architectural delight with all the European name boutiques and in Nov and Dec it transforms to an enchanted place with it's carousel and it's themed carriages, huge x-mas trees and matching garlands...It's quite the sight! Also, walking distance, is the H.K.Cultural Centre, great place to buy souvenirs/gifts (not your tacky/gawdy stuff).

Room Tip: We had only asked for a "non smoking" room. Very happy with it.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CanadaVicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this review, 29 May 2012
Thank you very much for staying at The Kowloon Hotel.
It is our pleasure to serve you and we wish you have a delightful stay with us.
We look forward to welcoming you again in the near future.

With Warmest Regards,
The Kowloon Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 28 May 2012

We found the Kowloon Hotel to be very cheap in comparison to other options in Hong Kong and it is brilliantly located above TST MTR station which makes it great as a base for exploring HK.

Downsides:
- rooms are very small but that's not a surprise in HK.
- the hotel is fairly old and has been given a lick of paint over the years but still looks tired in places
- check-in is always busy

Overall though the price outweighs all the downsides and I would definitely recommend this hotel.

Final thought, if you want a harbour view, don't stay here as you're unlikely to get one except on the very top floors which are Club areas and probably not worth the extra cost.

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank PDWFire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this review, 29 May 2012
Thanks so much for staying at The Kowloon Hotel and hope your time with us was an enjoyable experience.
In fact, The Kowloon Hotel has completed a major refurbishment in 2011, including hotel lobby, club lounge and all guest rooms, for striving higher level of satisfactory stay for our honorable guests.
We would be honored if we could be of service to you on your next visit.

With Warmest Regards,
The Kowloon Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed 27 May 2012

Location is the only thing good about the Kowloon Hotel. We stayed here several years ago and enjoyed it. But we were very disappointed this time. Felt like cattle herded in the lobby. Front desk staff range from good to very poor. Hotel needs a good cleaning - especially the carpets. Rooms are very small - which is understandable for HongKong area. But there is no room for two suitcases in a double room. Internet is expensive and extremely slow. Concierge staff perfunctory - not particularly friendly. Breakfast buffet is not worth the price - poor selection and quality. Unless you like eggs and pancakes, there's little else appealing. Disappointed to find so few Cantonese/dim sum items. Dining room staff not at all customer oriented. Had to ask several times for tea/coffee. Also had problems with our bill - one breakfast was supposed to be free and the other discounted. They tried to charge us for two full price. And at checkout, found a few errors on our bill. Pay a little more and stay at a real four star hotel !

  • Stayed May 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank RCLtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this review, 28 May 2012
Thank you for staying at The Kowloon Hotel.
We sincerely apologize for falling short of your expectations.
Your comments are valuable to us and we have reviewed it wholeheartedly with concerned departments for improvement.
We sincerely hope that you will not judge us by this experience and looking forward to having another opportunity to restore your faith with us.

With Warmest Regards,
The Kowloon Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Hong Kong hotels

Chennai, india
Level Contributor
147 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 26 May 2012

Starting with an excellent location to the rooms, its no doubt one of the best hotels at this price point to stay in Kowloon. You step down for a great shopping experience, you step out for dining choices. All shuttle buses provide free transfers from this location.
It cant be on a better location. Shop, drop your bags, again get down for more shopping. Its just to good. no complaints on the room size - Welcome to hongKong for the not so frequent traveller.

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pankajdaga79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this review, 28 May 2012
Thank you very much for staying at The Kowloon Hotel.
It is our pleasure to serve you and we hope your time with us was a pleasant experience.
We would be honored if we could be of service to you on your next visit.

With Warmest Regards,
The Kowloon Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kowloon Hotel

Property: The Kowloon Hotel
Address: No.19-21 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#103 Business Hotel in Hong Kong
#106 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Kowloon Hotel 4*
Number of rooms: 736
Reservation Options:
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Also Known As:
Kowloon Hotel Hong Kong
Kowloon Hong Kong
The Kowloon Hotel Hong Kong

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