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“It doesn't get any better!”

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The Langham, Hong Kong
Ranked #13 of 718 Hotels in Hong Kong
Certificate of Excellence
Vero Beach, FL
Level Contributor
253 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“It doesn't get any better!”
5 of 5 bubbles Reviewed 28 April 2013 via mobile

Great rooms, service and location. Get a "Club" Room for a fantastic time! Life at the Langham is a five star experience. I feel it is "THE" place to stay in Hong Kong! The pick-up at the airport was flawless. And there was always someone to help you if needed during our stay.

Stayed April 2013, travelled as a couple
Helpful?
Thank pwiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamHK, at The Langham, Hong Kong, responded to this review, 6 May 2013
Dear pwiii,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Vero Beach. We are happy to hear that you had a great experience while in our hotel. Thank you indeed for your comments and words on our staff and property itself. In fact, all our staff are oriented into exceeding guests´ expectations.

Hope to have the chance to host you again in nearly future.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
vanessa.chan@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,449 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (678)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
London, United Kingdom
Level Contributor
124 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 27 April 2013

If you are in Hong Kong to shop then you could not choose a better situated hotel, The Langham is surrounded by every designer store you could wish to visit. It is a short walk to the Star Ferry for the crossing to Hong Kong Island and right next to an MRT station.
The Hotel is pleasant enough although I did not find it particularly warm or welcoming. The one staff member who did stand out was the Maitre'd of the Bostonian, a French gentleman who was charming and appeared genuinely interested in his customers, something that the rest of the staff could learn from. The Bostonian restaurant was lovely, food was delicious , service prompt, and wine list comprehensive and not cheap. Main Street Deli was great for breakfast. Rooms were clean and housekeeping brilliant, beds were fantastic I slept wonderfully!

Room Tip: If you don't smoke make sure you request a room in the non smoking floor.
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank FifiD_london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamHK, at The Langham, Hong Kong, responded to this review, 6 May 2013
Dear FifiD_london,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to London. It is a pleasure to hear we were able to provide such enchanting service and guest experience. I passed along your feedback to all of our team members, particularly Matthias, they were so proud to have earned such positive comments about your stay and your meals at – The Bostonian and Main St. Deli.

All of us here at The Langham, Hong Kong Hotel look forward to pampering you again soon!


Yours Sincerely,

The Management Team at The Langham, Hong Kong
vanessa.chan@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 27 April 2013

I stayed 1 night at Langham place last June to celebrate my Birthday. The location is greattt! Situated in the central area of TST, the hotel is just close to everything you need as a tourist: MTR, big shopping malls (e.g. Harbor City), Star Ferry, sidewalk snack booth...

Hotel service is excellent. No matter you are in hotel public area or just a simple telephone conversation, you can feel the enthusiasm of the hotel staff.

I also got a cute birthay cake and greeting cards from the hotel staff! so sweet!

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank woodwoodlily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamHK, at The Langham, Hong Kong, responded to this review, 6 May 2013
Dear woodwoodlily,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Shanghai. I am truly delighted to learn that you enjoyed your visit.

Thank you for your feedback regarding our hotel room, food and Club Lounge; we are situated in a great location which just 5 minutes walk to the historic Star Ferry, then a 10-minute harbour crossing to Hong Kong Island.

Comments like yours truly inspire us to work harder every day striving for excellence in everything we do. We look forward to welcoming you and your friends back in the very near future.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
vanessa.chan@langhamhotels.com
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Beckenham, United Kingdom
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 27 April 2013

We arrived after a long flight and we were greeted by a team of receptionists all with lovely smiles eagerly waiting to check us in and there were 8 of us checking in. Luggage taken up to our rooms very quickly. What a beautiful room we were upgraded and it was great so spacious, and airy. Bathroom was gorgeous with all the little toiletries. The only one hitch was the cost of the mini bar. A bottle of water which we used for making tea cost us £8 a litre bottle. The most expensive water I have ever drunk! But in the scheme of things everything else about the hotel made up for it. We stayed for five days and it was great location for exploring Hong Kong and the concierges were so helpful in advising how to visit places of interest. So use them to your advantage. The taxis are cheap and the MTR is a fantastic service too and again cheap. We used the MTR everyday and never once got lost. Loved the Langham and loved Hong Kong.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dawn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamHK, at The Langham, Hong Kong, responded to this review, 6 May 2013
Dear dawnredstone,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Beckenham. Thank you for taking the time to provide feedback on your recent stay with. First of all, we have to apologize for not making clear for the charge of the litre bottles of water; we serve 2 bottles of complimentary water on daily basis which will be placed at bathroom. On the other hand, we are delighted to hear you received the level of service that we strive to achieve as a five star establishment. We do pride ourselves on exceeding our guest’s expectations through exceptional customer service and we are sincerely pleased that we achieved this goal during your stay with us.

I do hope that we will have the opportunity again in the future to extend to you the true Langham service that we are renowned for.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
vanessa.chan@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
143 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 22 April 2013

Having previously lived in HK and known all the other 5 star properties, decided for the location to try out The Langham for the 1st time. I did not regret this choice! 10/10 for conveniece, quality of room, discreet service and value. I have to add that I was lucky enough to be upgraded to the Club Floor which meant I & my travelling partner had sumptious breakfasts daily, unlimited printouts, access to PCs, free wifi and the most amazing cocktail hours!

I guess it's the norm for all quality 5 star hotels, but The Langham does it with quiet style. Small intimate Club divided into 3 areas with plenty of reading material and private computer room. Sadly only managed during our hectic schedule to meet a client there once for cocktails, but tried their impressive seared scallops, lobster Thermidor, Moet Chandon champagne as well as good selection of other wines and spirits/mixers.

Despite arriving during a hectic Friday, my check in was handled very smoothly and quickly the grand lobby filtered off into peaceful corridors and rooms with the plush springy carpet and full-on amenities. The lobby with its huge chandeliers and bulky sofas looked a little old fashioned for my taste, but the rooms are bright with all mod cons, bathroom big and relaxing. Very important to me, since I was on business but my girlfriend on a HK shopping free, was the expanse of worktop with electrical plugs galore. There was a separate writing desk with hidden panel for more plugs and internet connection in the window alcove. Well thought out and practical design.

Beds were heavenly, no noise despite being right in the middle of bustling Kowloon. Highly trained, efficient staff who were proactive and sorted out a Reservation error (had me booked for an extra night due to my late night flight) within 5 mins. No hassles.

I guess the only downside was that I'd check out in the afternoon since I was out shopping on the last day. Returning to Concierge with my bag tag, the bellboy insisted I pack my shopping into my luggage accompanied by him in the grotty baggage room. Not sure you should ever subject your guests to back of house areas. After that an easy and free coach pick up to Kowloon Airport Express station right outside the hotel entrance. Tops for ease of traffic and getting around. Would definitely return.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AsianGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamHK, at The Langham, Hong Kong, responded to this review, 2 May 2013
Dear AsianGM,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Singapore. Thank you very much from all of us that you have chosen The Langham, Hong Kong for your most recent stay.

It has been a delight and honor in being your host. Your open and friendly feedback is very much appreciated by all of us and gives us pleasure, a little pride and of course a lot of motivation to provide service excellence.

The entire team of The Langham, Hong Kong looks forward to welcoming you back to Hong Kong soon.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
vanessa.chan@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
144 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 22 April 2013

Though this hotel is no archtectural masterpiece, it does everything a luxurious hotel should do: Provide welcoming comforts and personal service. Well situated in Kowloon for vacationing travelers (within a block of the Star Ferry and in the heart of all the shopping), the Langham takes good care of its guests.

We booked our rooms through a travel agent member of the Signature Travel Network. Not only were the prices attractive, they came with complimentary breakfasts -- probably a $35 value per person every day. Not only was the breakfast buffet outstanding, the Maitre D' of the restaurant remembered our names by the second day and took great personal care of us. We expect that on a luxury cruise ship but do not encounter that often in hotels.

Other five star hotels in this neighborhood cost substantially more.

Don't expect a grand entrance or expansive lobby. Rather look forward to good, personalized service, an excellent location and well-appointed comfortable rooms. The next time we come to Hong Kong, with all of its hotels, we'll be back.

Room Tip: Don't look for a room with a view. If that's important, select one of the other 5-star hote...
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank passionatetraveler20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamHK, at The Langham, Hong Kong, responded to this review, 2 May 2013
Dear passionatetraveler20,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Portland. Thank you very much for posting your most recent travel and vacation experiences on Tripadvisor.

The entire team is delighted to hear that you spent, once again, wonderful and relaxing days in Hong Kong.

With pleasure we read that our employees exceeded your expectations regarding service and go the extra mile for our guests.

Thank you again for staying with us! We all are looking forward to welcoming you back to The Langham, Hong Kong soon.

Yours Sincerely,

The Management Team at The Langham, Hong Kong
vanessa.chan@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tiburon, California
Level Contributor
53 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 20 April 2013

I stayed in this hotel for 3 nights. I must say that this is true luxury. You walk to the door, and in front of you are Ferrari's, Bentley's, Mercedes, and all the high-end cars just in front. They open the door for you, greet you, and are incredibly fluent in English. Check in is quick, straightforward and welcoming. The guy who checks you in also walks you to your room (not a bellboy). Fantastic place. During the day, there are people in the lobby who answer your questions and help you--basically concierges. But instead of sitting behind a big desk with a pompous attitude, they're friendly and standing in the lobby, like greeters at a shopping center. They tell you good places to eat locally, directions, and great information. It makes your stay at the Langham so personal.

The rooms are top-notch. The wi-fi in this place is so powerful and fast, it's better than my home wi-fi! It's incredibly fast and the signal is very strong. If you need good internet connection, this is one of the best I've ever had. The bed is luxurious, the bathrooms are luxurious, and they have free bottled water.

Everything is in English here. The operator, the staff, etc. Everything is in English first, then Chinese 2nd, even if you look Chinese. The cost is not too expensive, either if you book early on the internet. I got a room for $200/night. If this room were in the states in Chicago, it would probably be $500/night. In Paris, $800 to $1000 per night. It's a very luxurious hotel, and I will definitely be coming back.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Californianative123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamHK, at The Langham, Hong Kong, responded to this review, 2 May 2013
Dear Californianative123,

Greetings from The Langham, Hong Kong.

We hope you had a delightful trip back to Tiburon. We are happy to hear that you had a great experience while in our hotel. Thank you indeed for your comments and words on our staff and property itself. In fact, all our staff are oriented into exceeding guests´ expectations.

Hope to have the chance to host you again in nearly future.


Yours Sincerely,

The Management Team at The Langham, Hong Kong
vanessa.chan@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Langham, Hong Kong

Property: The Langham, Hong Kong
Address: No.8 Peking Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Romantic Hotel in Hong Kong
#13 Luxury Hotel in Hong Kong
#14 Family Hotel in Hong Kong
#17 Business Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Langham, Hong Kong 5*
Number of rooms: 498
Official Description (provided by the hotel):
The Langham, Hong Kong is an elegant European-style sanctuary located in the heart of Kowloon's busiest commercial and entertainment district - Tsim Sha Tsui surrounded by superb designer boutiques including the World's second largest stores of Louis Vuitton, Christian Dior, Salvatore Ferragamo, Gucci and Prada, and the Harbour City, a mega shopping arcade with over 700 shops mere minutes away. With glittering Victoria Harbour as the backdrop and easy walking distance to Tsimshatsui MTR underground station and the renowned Star Ferry attraction, this unique locale provides a perfect blend of history in a haven of luxury. Recently celebrating an expansive US$30 million refurbishment and epitomises a timeless European elegance featuring 498 luxurious guest rooms and suites, equipped with innovative amenities including Blissful Beds, deep bathtubs, nespresso machines and bespoke British minibars. Brand signature Service Stylists and Guest Experience Managers are also available to accommodate any guest's needs, from unpacking luggage to organising sightseeing. Hotel attractions range from the scenic rooftop pool and the Three Michelin-Starred Cantonese restaurant, T'ang Court to having The Langham Afternoon Tea with Wedgwood at Palm Court and sipping bourbon creations and gin specialties at the award-winning Artesian Bar. For all-day dining, The Food Gallery showcases interactive International and Asian cooking stations, while guests who crave for Western comforts can indulge in Burgers, Reuben's and Milkshakes at Main St. Deli and steak and seafood at The Bostonian restaurant. ... more   less 
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Also Known As:
Langham Hotel Hong Kong
The Langham, Hong Kong

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