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“Yes Yes Yes”

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The Langham, Hong Kong
Ranked #9 of 718 Hotels in Hong Kong
Certificate of Excellence
Melbourne, Australia
Level 5 Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Yes Yes Yes”
Reviewed 23 April 2014 via mobile

This hotel was perfect. Staff were excellent, room was excellent, facilities were excellent and location was perfect. I'll keep this review short and sweet! Excellent attention to detail was on display by all those who worked at the Langham in Hong Kong. I would stay again! Well done and keep up the great work!

Stayed April 2014, travelled as a couple
Helpful?
Thank Brian1311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,664 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (713)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Wellington, New Zealand
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 April 2014

We had 6 nights at the Langham, mix of business and holiday. Despite arriving early in the morning- 8.30ish, we only had to wait an hour for our room so had a swim and rested. Every effort was made to give us our 'early check in'. Staff in every area were fantastic- concierge helping with glasses that needed repairing, local advice, housekeeping (rarely tip maids but did as ours was exceptional), pool and gym staff very attentive etc etc. Happy hour with music in lobby bar a bonus. Very handy to metro, ferries and amazing Kowloon Park complete with aviary, huge swimming pool and great for early morning walk/exercise.

Room Tip: Only comment is the room we were given on 3rd floor, probably because we checked in early, that it h...
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SpiegsB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 April 2014 via mobile

We decided to end our tour in Asia at The Langham Hong Kong. This was our first stay at a hotel part of the Langham Hospitality Group, having stayed at 5-star groups such as Ritz-Carlton, Fairmont and Rosewood before. The hotel itself looks nice, great decor and details. However, the staff are consistently average across check-in, room service and dining. Not unfriendly as such but they keep it to the bare minimum of what they need to do/say in order to keep guests (think cruise ship flip flops and shorts) content. For the price it's definitely not worth it, and wouldn't recommend it as a 5-star. Room was good, although we weren't given what we paid for and had to complain about it (they quickly sorted it out but did ask us what's wrong with this room...). Location-wise it's good for transport, food and shopping. Breakfast was good, staff very short and impatient.

Stayed April 2014, travelled as a couple
Helpful?
Thank Londonbelongstome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamHK, Manager at The Langham, Hong Kong, responded to this review, 23 April 2014
Dear “Londonbelongstome”,

I do hope you had a delightful trip back home to the UK post your stay with us.

Firstly I would like to thank you very much for taking the time to share you and your partner’s feedback on your stay with us.

I am delighted to hear that the hotel décor, breakfast, location and proximity to the bustling Tsim Sha Tsui shops and restaurants, had a positive lasting memory of your stay. However I am bitterly disappointed to hear that our service did not leave a positive lasting memory on your stay. If you don’t mind, I would love to get in touch with you personally to have a chat regarding this area you highlighted, as we strive to build a lasting memory through exceptional bespoke service and it is clear we have not achieved this goal in regards to your experience.

I have noted my contact email address below and I do look forward from hearing from you soon.

Yours Sincerely,

Dean Dimitriou
Executive Assistant Manager - Rooms
The Langham, Hong Kong
dean.dimitriou@langhamhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 April 2014

We stayed two nights at this hotel in February. Room was comfortable and attractive. Bed was good. Bathroom was large and well equipped. Service was excellent in the room and at the desk. Employees were always around in the lobby offering assistance. Concierge desk was also helpful with information and arrangements. It was close to stores, restaurants, and some attractions. While it was near public transportation, we mostly walked or took cabs. Cabs are numerous and a quick way to get around.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelsafarohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 April 2014

Above all things, they say of the Queen of England, comes duty. That is equally true of the staff at the Langham Hong Kong. Their standard of service is exceptional and once again I had a marvellous stay at this wonderful hotel. You may not get a view of the harbour but for every minute of your stay, you will be treated like royalty and your needs anticipated. I recommend it without reservation!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank starlightminor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 April 2014

From the moment we arrived we were treated like royals...I was given a long stem pink rose...at at least 5 different staff welcomed me to the holel. We stayed on The 4th floor in a Langham Club room, very spacious, beautifully styled room with lots of storage with a large bathroom with both bath and separate shower.
We took great advantage of the Langham Club room on the 11th floor for breakfast, afternoon tea and drinks and nibbles at night....the range and standard of food was outstanding and the staff were always welcoming and friendly.
I have loved our 4 days at the Langham...the very best hotel I have ever stayed in Hong Kong ,
Thanks

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury, United Kingdom
Level 3 Contributor
7 reviews
Reviewed 19 April 2014

The langham hotel Hong Kong was fabulous, excellent service, friendly welcoming staff members nothing was too much trouble. The location was very central, plenty of eateries near by and shopping malls in walking distant. We would recommend this hotel to anyone staying in Hong Kong.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank roscoroost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Langham, Hong Kong

Property: The Langham, Hong Kong
Address: 8 Peking Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Region: China > Hong Kong
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Luxury Hotel in Hong Kong
#12 Romantic Hotel in Hong Kong
#14 Family Hotel in Hong Kong
#17 Business Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Langham, Hong Kong 5*
Number of rooms: 498
Official Description (provided by the hotel):
The Langham, Hong Kong is an elegant European-style sanctuary located in the heart of Kowloon's busiest commercial and entertainment district - Tsim Sha Tsui surrounded by superb designer boutiques including the World's second largest stores of Louis Vuitton, Christian Dior, Salvatore Ferragamo, Gucci and Prada, and the Harbour City, a mega shopping arcade with over 700 shops mere minutes away. With glittering Victoria Harbour as the backdrop and easy walking distance to Tsimshatsui MTR underground station and the renowned Star Ferry attraction, this unique locale provides a perfect blend of history in a haven of luxury. Recently celebrating an expansive US$30 million refurbishment and epitomises a timeless European elegance featuring 498 luxurious guest rooms and suites, equipped with innovative amenities including Blissful Beds, deep bathtubs, nespresso machines and bespoke British minibars. Brand signature Service Stylists and Guest Experience Managers are also available to accommodate any guest's needs, from unpacking luggage to organising sightseeing. Hotel attractions range from the scenic rooftop pool and the Three Michelin-Starred Cantonese restaurant, T'ang Court to having The Langham Afternoon Tea with Wedgwood at Palm Court and sipping bourbon creations and gin specialties at the award-winning Artesian Bar. For all-day dining, The Food Gallery showcases interactive International and Asian cooking stations, while guests who crave for Western comforts can indulge in Burgers, Reuben's and Milkshakes at Main St. Deli and steak and seafood at The Bostonian restaurant. ... more   less 
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Also Known As:
Langham Hotel Hong Kong
The Langham, Hong Kong

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