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“An Excellent Hotel in Hong Kong”

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The Langham, Hong Kong
Ranked #9 of 718 Hotels in Hong Kong
Certificate of Excellence
Western Australia, Australia
1 review
“An Excellent Hotel in Hong Kong”
Reviewed 8 August 2014

The Langham hotel not only in a good location, services and the room decoration also the best. Very impressed , we are highly recommend this hotel to everyone goes to Hong Kong for business or pleasure, you will find this hotel make you feel relax and convenience.

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
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Thank Amykama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,615 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (706)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Jakarta, Indonesia
Level 4 Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 August 2014

this is a nice centrally located hotel in kowloon. you will be surrounding with all the luxury shops. the room is very nice and elegant.

it is a total satisfaction for me to stay in this hotel. the suite that we stayed is really beautiful and spacious for hongkong.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank charlessuryanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford, United Kingdom
2 reviews
Reviewed 5 August 2014

a great hotel , service fantastic and nothing too much .
restaurants OK the China tang is not Michelin star standard , full of small children when we were in there .

thoroughly recommend the aqua across the road (10 meters) in 1 peninsular building , awesome views of the bay and food excellent , great cocktail bar

Best location because its central to everything , ferry to the island , or ferry to Macau

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamHK, Manager at The Langham, Hong Kong, responded to this review, 8 August 2014
Dear Chris K,

Thank you very much for taking the time to share your feedback in relation to your stay with us.

It is with great concern noting the shortcomings you experienced whilst dining at T’ang Court and would ask that you accept my sincere apologies for the shortfalls you experienced.

I would like to personally discuss your feedback with you in order to gain further clarification on your experience. I have noted my contact email address below and I do look forward from hearing from you soon.

Yours Sincerely,

Mark Bannon
Executive Chef Food and Beverage
The Langham, Hong Kong
8 Peking Road, Tsimshatsui, Kowloon, Hong Kong
T (852) 2378 9314
mark.bannon@langhamhotels.com
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Singapore
Level 5 Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 August 2014

Staff is friendly and give very personalise service. I like their check in as the manager will receive you at the door and lead you to the room.
Buffet range is wide and there have a live station which prepare upon request.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Winston1831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level 6 Contributor
155 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 4 August 2014

This was our second stay at the Langham Hong Kong. Its easy to get to from the airport via the free shuttle (it is a short walk from the Marco Polo) or a taxi (which are as cheap as chips in Hong Kong).

The check in staff were incredibly friendly and gave us club access as rennovations were underway.

Our room was a good size and well appointed. As an 1865 member we also got a complimentary bottle of red wine. 1865 is free to join, I'd strongly recommend joining it as it can make a big difference to checking in.

Nearby the Langham is the Silvercord mall, where there's quite a good and easy to find food court. Upstairs is the Pacific coffee company and above that is din tai feng a michellin star rated restaurant chain that does amazing soup dumplings and a host of other amazing dishes.

Shops and the water front are only a few minutes walk too. I'd happily reccomend Langham to anyone, its a great spot

Room Tip: ask for a room thats higher up
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank PatrickP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level 5 Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 3 August 2014

We booked into this hotel on the recommendation of a friend against our better judgement as we always stay on Hong Kong island at either the hilton conrad or the four seasons. We paid top dollar in advance for a club executive room and when we arrived we were advised that the main bar and spa were shut for renovations which really disappointed us as we were looking forward to a spa treatment Which we always have when staying in a 5 star hotel. In our welcome letter in our room it advises club privileges which stated no children in the club lounge which suited us but when we went in for evening drinks there were 3 or 4 children running amok through the lounge which we said nothing about, however the next morning when arriving for breakfast in flip flops which happened to be $800 Bally slides we were escorted to our table by the hostess then asked for our tea or coffee preference. A few minutes later she returned and said dress code (no flip flops ) and escorted us to the door and told us to go downstairs to the buffet. We were horrified. If this was a rule it should have been stated in the letter and a sign should be at the entrance to the club floor. It was very humiliating in front of other guests. We were on our return to Australia after travelling for a month 1st class in Europe. If this is the way the langham Hong Kong treats it's guests do yourself a favour and look elsewhere. There are plenty of 5 star hotels on Kowloon side. On a brighter note the two guys working the club lounge in the evening, one being Brian and the other whose name escapes me were fantastic and very helpful with restaurant bookings and generally very attentive staff. Also the food in the club lounge was very good in fact some of the best club lounge food we have had even though we never got to enjoy the breakfast. Unfortunately we left feeling extremely let down considering how much we paid in advance and should have been told of renovations prior to our arrival and we won't return to Langham.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank roralism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamHK, Manager at The Langham, Hong Kong, responded to this review, 3 August 2014
Dear Mr. “Roralism”,

I hope you had a delightful trip back to Sydney and thank you very much for taking the time in sharing your feedback in relation to your stay with us.

I am glad to hear some positive lasting memories of your stay with us, however most concerned about the shortfalls you highlighted. From what you have outlined in your comments, it is clear you did not receive the level of service that we strive to achieve as a five star establishment and would ask that you accept my sincere apologies for any inconvenience caused.

We do our upmost to communicate to our guests all relevant information that may impact their stay; and it is clear by your comments that you were not made aware of the enhancement works occurring in the hotel as well as the dress-code policy outlined in The Langham Club Welcome Letter.

I would like to personally discuss this matter further with you in order to gain further clarification on your experience. It is important to us that every guest that resides with us has a positing lasting memory of The Langham, Hong Kong; and I would like to do my upmost to win back your trust in us, as the shortfalls you experience are not at all indicative of the service we strive to provide.

I have noted my contact email address below and I do look forward from hearing from you soon.

Yours Sincerely,

Dean Dimitriou
Executive Assistant Manager - Rooms
The Langham, Hong Kong
T (852) 2378-9381
dean.dimitriou@langhamhotels.com
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Level 1 Contributor
4 reviews
Reviewed 3 August 2014 via mobile

We stopped at this hotel during the chinese new year season, the staffs are polite and helpful. The room size is actually quite spacious, and bathroom is clean and modem. It's not exactly close to the major shopping centers, as we mixed this one with another Langham which is closer to harbour city, hence transportation cost does add up eventually. For the price we've paid, we were expected a little bit more than a 3 star hotel services.

Stayed February 2014, travelled with family
Helpful?
Thank solar p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Langham, Hong Kong

Property: The Langham, Hong Kong
Address: No.8 Peking Road, Tsim Sha Tsui, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Luxury Hotel in Hong Kong
#12 Romantic Hotel in Hong Kong
#14 Family Hotel in Hong Kong
#17 Business Hotel in Hong Kong
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Langham, Hong Kong 5*
Number of rooms: 498
Official Description (provided by the hotel):
The Langham, Hong Kong is an elegant European-style sanctuary located in the heart of Kowloon's busiest commercial and entertainment district - Tsim Sha Tsui surrounded by superb designer boutiques including the World's second largest stores of Louis Vuitton, Christian Dior, Salvatore Ferragamo, Gucci and Prada, and the Harbour City, a mega shopping arcade with over 700 shops mere minutes away. With glittering Victoria Harbour as the backdrop and easy walking distance to Tsimshatsui MTR underground station and the renowned Star Ferry attraction, this unique locale provides a perfect blend of history in a haven of luxury. Recently celebrating an expansive US$30 million refurbishment and epitomises a timeless European elegance featuring 498 luxurious guest rooms and suites, equipped with innovative amenities including Blissful Beds, deep bathtubs, nespresso machines and bespoke British minibars. Brand signature Service Stylists and Guest Experience Managers are also available to accommodate any guest's needs, from unpacking luggage to organising sightseeing. Hotel attractions range from the scenic rooftop pool and the Three Michelin-Starred Cantonese restaurant, T'ang Court to having The Langham Afternoon Tea with Wedgwood at Palm Court and sipping bourbon creations and gin specialties at the award-winning Artesian Bar. For all-day dining, The Food Gallery showcases interactive International and Asian cooking stations, while guests who crave for Western comforts can indulge in Burgers, Reuben's and Milkshakes at Main St. Deli and steak and seafood at The Bostonian restaurant. ... more   less 
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Also Known As:
Langham Hotel Hong Kong
The Langham, Hong Kong

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