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“Hong Kong Hospitality at its best” 5 of 5 bubbles
Review of Conrad Hong Kong

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Conrad Hong Kong
Ranked #21 of 712 Hotels in Hong Kong
Certificate of Excellence
Gibraltar
Level Contributor
134 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Hong Kong Hospitality at its best”
5 of 5 bubbles Reviewed 31 January 2014

In the up-scale and luxury market in Hong Kong there is a lot of competition and hotels are not any different. The Conrad rises to the occasion and puts others to shame.

Conveniently located in Central Hong Kong you are bang next to important business as well as tourist sites and sitting atop one of the finest luxury brand shopping malls and Admiralty MTR Station a short walkway away.

The Hotel is grand and a good mix of welcoming but businesslike at the same time. From the moment to arrive there are genuinely welcoming smiles and a very efficient service at reception. Rooms are typically large as you expect for Hong Kong, well appointed with all mod cons including your own capsule coffee maker and rubber duck in the bath! Two minutes after you walk into your room you are greeted with a welcome Jasmine tea at the door.

Food of room service was excellent as was the buffet breakfast on the lobby bar. The menus on the other restaurants inside the hotel looked amazing and reasonable.

Definitely worth a return visit when I next in this city!

Room Tip: Rooms start quite high up so you cant go wrong with the view. Harbour views give you an impressive v...
See more room tips
  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dparody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,995 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (568)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
DeLand, Florida
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 28 January 2014

We have stayed at the Hong Kong Conrad twice in the last two years for about a week each visit, and both stays were everything we hoped for. The hotel is beautifully appointed, with very comfortable rooms and impressive baths and furniture. The staff were without exception attentive and helpful. We enjoyed access to the executive lounge, which, though small, is very comfortable and offers a reasonable assortment of food and drinks throughout the day. The location is what made us choose this hotel initially. It is adjacent to a large park, has direct access to Pacific Place, and has an amazing view of the harbor. Hotels in Hong Kong are not cheap, but the Conrad definitely offers great value for the cost.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 January 2014

I was very impressed with the service and facilities provided at the Conrad Hong Kong. The hotel is well located and the staff were very attentive with nothing being too much trouble. I was particularly impressed with the food quality and choice. There was a large range of cuisine types all of excellent quality.

  • Stayed January 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
1 Thank David Basil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 26 January 2014 via mobile

For the Sunday buffet lunch, it's a WOW, it was amazing. Amazing food and so much choice. It isn't cheap, but it is endless, as was the champagne. Excellent service there too.
I had access to the executive lounge as a diamond member and here I was a bit disappointed. There was a push to seat guests close to the hot food for the evening snacks and drinks but I prefer space rather that easy access to the food. And why stop the food and drink service so early, a full hour before your Singapore cousin on the food side. Most staff were very friendly but one or two regarded me as an inconvenience it seemed.
Wifi access was very difficult as I couldn't log on properly most of the time and it was quite slow.
Location is in the upmarket shopping mall Pacific Place, views are amazing if it is clear and you are a short walk from the Peak Tram.

Stayed December 2013, travelled solo
Helpful?
1 Thank Zoe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 25 January 2014 via mobile

I have stayed at this hotel many times and it is consistently good. The staff are very friendly and helpful. The rooms are comfortable. Location is convenient for business and leisure.
I would recommend booking an executive room with lounge access.

Stayed January 2014, travelled on business
Helpful?
Thank Cyprusmag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
Level Contributor
142 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

I flew Cathay Pacific Business Class NY to HK (16 hour flight which was great)!
Short line @ Customs/Immigration, 2 minute wait to get my luggage, purchased a roundtrip ticket for the Airport Express Train (which is @ 100 yard walk once you leave baggage claim area). I waited @ 5 min for the train and it was really nice, clean, comfortable and @ 25 min ride to Hong Kong Station which is the last stop. I then hopped into a waiting taxi for a 4 min ride to Conrad Hong Kong; the fair was @ 25hkd which is @ 3-4usd. They also have a free bus from the train station, but I wanted to get to the hotel. Also, I'm only in HK for 15 hours (layover otw to Thailand). Yes, the Conrad is expensive, but I wanted a nice, safe, clean hotel which I got. Oh, upon arrival everything was ready for me and I was upgraded to the Executive Level/Lounge! My bags were taken to my room while I had a cold drink in the Exec Lounge. I have a Harbor View which is lovely. In my room I had a letter from the GM and a nice assortment of fruit, chocolates & water along with all toiletries needed. Due to jet lag, I was up @ 4am so it was nice to have a coffee, tea and espresso maker right in the room and it was good! The bathroom was excellent with a separate tup and nice shower with hot and powerful water and soft towels!
Also, they have a decent workout room (24 hours) and a nice outdoor pool. They is also a large mall in the basement of the hotel is lots of restaurant choices, starbucks and high end stores!
Bottom line folks…..this is a 5 star asian hotel…..you get what you pay for! If you can afford it, stay here!

Room Tip: A room with a view of the Hong Kong Harbor is great!
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  • Stayed January 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yates26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
104 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 bubbles Reviewed 25 January 2014

The Conrad Hong Kong is like that slightly scuffed paif of good, sturdy shoes for the office - not quite as new and polished as some, but still a reliable bet.

For those unfamiliar with Hong Kong, the Conrad is part of the Pacific Place development in Admiralty, on Hong Kong Island. Pacific Place includes a clutch of high-end hotels, as well as a luxury shopping mall. The complex is about a 15-minute walk or a short MTR ride to the Central retail and business hub, and the nearby Lan Kwai Fong dining and entertainment neighborhood.

The Conrad is a high-rise, with about 20 rooms per floor. I got a discounted rate, and stayed in the most basic room category, with a city view; if you're in the front of the hotel, there's a decent view of the harbor. The Conrad caters to business travelers, and (at least on the weekends), there are also a large number of Mainland visitors taking advantage of the adjacent shopping complex.

Rooms have quiet, traditional decor with a whiff of "colonial" style. Although Hong Kong hotels tend to be on the small side, the Conrad's rooms are fairly large. The bed was comfortable, the bathroom was fine, and all of the typical amenities were available. Breakfast was good, although the crowded dining room can really feel hectic.

Service is brisk and efficient. The only shortfall came at the concierge desk, where I asked for a restaurant recommendation in a particular neighborhood and price range. The concierge had only one suggestion - a place that even I, an infrequent Hong Kong visitor, recognized as an overpriced tourist trap - and then added that he'd be happy to help me reserve a table at any restaurant I found myself. The concierge wasn't a major problem, but you'd normally expect a bit more in this category.

Over the past decade, Hong Kong has seen a surge in visitor numbers, and hotel construction hasn't necessarily kept pace. It's harder and harder to get a deal. Even though I enjoyed a decent corporate rate, I didn't appreciate extra fees for WiFi and internet access, or the fact that the room came with only one breakfast, even though I was staying with a friend. Not every hotel "nickels and dimes" to quite the same extent, even for the cheap rooms.

That said, it's hard to fault the Conrad on any of the basics, and the hotel delivered a reassuring, comfortable stay.

  • Stayed January 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ShiMoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Conrad Hong Kong

Property: Conrad Hong Kong
Address: No 88 Queensway, Pacific Place, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Hong Kong
#18 Romantic Hotel in Hong Kong
#19 Business Hotel in Hong Kong
#21 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Conrad Hong Kong 5*
Number of rooms: 512
Reservation Options:
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Also Known As:
Conrad Hong Kong Hotel Hong Kong
Hong Kong Conrad

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