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“Great Hotel, Great location”
Review of Conrad Hong Kong

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Conrad Hong Kong
Ranked #23 of 718 Hotels in Hong Kong
Certificate of Excellence
Weston, Florida, United States
Level 5 Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great Hotel, Great location”
Reviewed 4 June 2014

Conrad Hotel in Hong Kong is part of the heart of the City. My room had a mountain view and was good. I imagine that city view should be even better.
The room is large for HK standards. The connection with the Mall is fantastic.
The SPA is OK, but when I ask for a massage, they says that for Hotel policies, only male therapist can serve male customers. Maybe they didn't notice that sexuality rules has change a little in the last decade.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eduardo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 11 June 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Quezon City, Philippines
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2014

I must admit that Conrad Hong Kong is the best of the best hotel i have ever been. What i love about this hotel is their staff, they make you really feel at home, they are very fast in attending your needs. This is truly the hotel you must stay in in Hong Kong, the best hotel hotel where you can relax after a long day of shopping or a business meeting. The location is also good, MTR Admiralty Station is just down the structure. I also have to comment about the scent of your lobby... reallllyy goood! Relaxing! That moment you got back to the hotel and you just feel tired and exhausted after a long day , and you smell that scent, really ... i just cant explain it! What is it though? what is that perfume?

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank itsaWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 11 June 2014
Dear Valued Guest,

Thank you for your recent stay at Conrad Hong Kong. I hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. Thank you for your business, and I hope to see you again soon.

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 June 2014

These people have it right! Exceptional staff--from check-in to Executive Lounge to concierge to check-out. Exceptional location near Admiralty Metro, easy cab rides to most anywhere. Exceptional room--large, quiet, very comfortable. I've stayed at many Ritz-Cartons and several Four Seasons--the Conrad Hong Kong is every bit as wonderful as a Four Seasons and friendlier than a Ritz-Carlton. Despite other wonderful hotels in Hong Kong (Grand Hyatt, JW Marriott (right next door) and the Langham, Peninsula and the new Ritz-Carlton in Kowloon), if ever in Hong Kong again, we'll stay at the Conrad.

Room Tip: There are a few rooms on each floor that have good views of both the Peak and the Harbor--try to sta...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rjsmith44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 11 June 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 4 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 June 2014

It's all about the location!!!.This hotel is so beautifully located with the Pacific Mall below and the metro station within walking distance. The staff are extremely courteous and efficient and very helpful. The rooms are large and very clean with a great view. Housekeeping was perfect ... placing a baby teddy bear on your bed at turn down time was so delightful.
I would definitely come back here again.

Room Tip: Rooms on the higher floors have a great view.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reks16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 11 June 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing
Level 5 Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 31 May 2014

I've stayed in Hong Kong many times. This is the best hotel I've stayed in by a mile.

Pros:
Great location - admiralty
Cozy & large rooms - big comfy beds, nice window coverings that block the light, extra blankets, pillows, furnishing, etc
Bathroom - huge tub, dual sinks, magnifying mirrors, 2 blowdryers, awesome toiletries, robes, slippers, huge fluffily towels.
View - ours was a mountain view- amazing
Service - Easy check-in, lovely tea service upon entering our room, fruit plate on second day of stay, turn-down service
Value - We got a very fair deal on the price for this room. I thought it was more than reasonable for HK.

Cons:
Wifi fee: was a little expensive and had to be paid daily, and I personally think it's silly to charge so much for wifi.

Overall - really lovely stay, they go out of their way to add little extras to make it very special. Would absolutely stay here again, and recommend it to others.

Room Tip: Rule of thumb in HK, if it's not much more to go from 4 star to 5, DO IT. There is a HUGE diffe...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OfficiallyForeign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 11 June 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phuket, Thailand
Level 5 Contributor
75 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 31 May 2014

I found this to be one of the most pleasant hotel experiences I've had in recent memory. I was there for 3 days on a business trip. The staff was helpful in every way, from the concierge to the wait staff to the housekeeping team. I never heard noise in the hallway, the beds/pillows were very comfortable, the location was convenient, the rooms were spotless and the food selection exceeded my expectations.

Stayed April 2014, travelled on business
Helpful?
Thank Glenn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 11 June 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 5 Contributor
78 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 30 May 2014

I get the impression this is an icon in HK and I'm told by a long time expat (14 years) who is married to a Chinese wife that it certainly has the best Chinese restaurant in HK. But everything is top notch here, they do refinement and sophistication seamlessly and the superb service, and wonderful hospitality is just so effortless. From start to finish it was a class act.
Loved the 8th floor? brasserie, had a superb meal there, and wonderful room service. The Executive Club breakfast was faultless, with a wonderful view and the cocktails on the terrace overlooking the pool (where my husband could smoke cigars) were brilliantly made.
We drifted over the the Shangril-a one night for a look (it's a pathway next door) and had ghastly cocktails and terrible service and we wondered why we had been so silly to have left perfection, even for a hour or so.
Loved the room, exceedingly comfortable, the replenished fruit, chocolates and water and nothing was overlooked. Will certainly be back and regret having ever stayed anywhere else in HK. My husband stayed at MO last time, and said the Conrad was way better overall and even better they are perched right on top of a brilliant shopping complex with every brand you could want. Convenience with a capital C.

Room Tip: I don't think it really matters where you stay, you'll be blissfully comfortable and very we...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobalGal5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 11 June 2014
Dear Valued Guest,

Thank you for your recent stay at Conrad Hong Kong. I hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. Thank you for your business, and I hope to see you again soon.

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Hong Kong

Property: Conrad Hong Kong
Address: No 88 Queensway, Pacific Place, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Hong Kong
#18 Romantic Hotel in Hong Kong
#19 Business Hotel in Hong Kong
#23 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Conrad Hong Kong 5*
Number of rooms: 512
Reservation Options:
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Also Known As:
Conrad Hong Kong Hotel Hong Kong
Hong Kong Conrad

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