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“My favorite hotel in the world!”
5 of 5 bubbles Review of Conrad Hong Kong

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Conrad Hong Kong
Ranked #22 of 716 Hotels in Hong Kong
Certificate of Excellence
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“My favorite hotel in the world!”
5 of 5 bubbles Reviewed 12 July 2014 via mobile

I'm a management consultant and frequent business traveller. The Conrad Hong Kong is my favorite hotel in the world.

I spent 5 months staying at the hotel and loved the fantastic service and the outstanding property. Here are some of my favourite things about the hotel:
- the exceptional service - the staff are all incredibly friendly, helpful and efficient - right from Solomon and Alex who receive you as you get out of your car with their genuine warmth and hospitality to the lady at the concierge who gives helpful tourist tips to room service and the staff at the Executive lounge
- the executive Lounge on the 59th floor is incredible, with a panoramic view of Hong Kong harbor and some great drinks and snacks. I loved having breakfast here every morning.
- the location - the Conrad is in a beautiful spot in Pacific place, next to the park and on top of the Pacific place mall and the metro station, and very close to the party areas of LKF and Central
- the hotel rooms are luxurious and afford spectacular views of Hong Kong harbor and the mountains
- great restaurants and room service - loved the food here!

Stayed August 2013, travelled on business
Helpful?
Thank World T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 14 July 2014
Dear Valued Guest,

Thank you for your recent stay at Conrad Hong Kong. I hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. Thank you for your business, and I hope to see you again soon.

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,058 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (576)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Missouri City, Texas
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

I booked 3 nights here. 2 were free nights from a credit card I signed up for and 1 was from points. I got upgraded to club level because of my gold status. The club is awesome. Free Breakfast and free drinks/snacks at night. The staff was incredibly friendly and everything went great. The hotel is located on top of a fancy shopping mall and has underground access to the MTR (subway) so you never have to go outside to hit the subway. This was great in June as you start sweating anytime you walk outside. The pool was good, although a bit small for the hotel size. I ordered a beer at the pool, and it cost $110 HKG which is a bit excessive. That was the only time I ordered any food or drinks as I had club access.

Room Tip: High up has cool views.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Ray840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 14 July 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

I spent 3 nights at Conrad Hong Kong. The hotel location is superb, CBD of Hong Kong island. I got a nice room with harbour view. The subway station locally called MTR Admiralty station is just underneath the hotel (press 3 to get to the Pacific Place mall and the MTR Admiralty station is there. The hotel offers variety choices of breakfast. Foods are fresh. Teddy bears on beds and rubber duck on the bathtub are the gifts from the hotel. What an excellent stay!

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
2 Thank ancanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 14 July 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Letchworth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 July 2014

We spent a wonderful week at the Conrad in Hong Kong where the room and service was excellent and location perfect. Our room had a full harbour view with luxury bathroom to accommodate 2 people and was clean and well lit. The service was prompt, courteous and pleasant.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank nobody883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 14 July 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
5 of 5 bubbles Reviewed 9 July 2014

I was at this hotel for a business trip and was pleased with the attentiveness of the hotel staff and their helpfulness. The room was very comfortable and had a good view of the city. The food quality is variable but not bad overall and had a good selection available.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Oon Yong Arthur H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 11 July 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Easton, Maryland, United States
Level Contributor
94 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

The Conrad Hong Kong is one of the nicest hotels I've stayed in. I can't speak to its value for the dollar, as I was there on a points reservation, but it was an absolutely wonderful place to spend 5 nights and explore the region

Location:

The Conrad's location was pretty stellar. Right in the heart of Central, a few minutes walk from Admiralty MTR station, the HSBC building, the Peak Tram, and Hong Kong park. Definitely a splendid place to be.

Room/Service/Facilities

Universally top notch. The room was large, with a ton of space and a terrific bathroom. The bed was big and comfortable and the shower's water pressure was excellent. The hotel itself is large, but never problematically so. There are lots of elevators and the staff treated me with the care one expects of a smaller hotel. In fact, the staff treated us very well. We were upgraded to the Executive Lounge floor due to the room not being quite ready, there was fruit provided every night during turn-down service, and the Concierge helped with all my requests, however time-consuming.

Wi-Fi
Excellent quality, but not free if you're not a Hilton Gold/Diamond. Ditto breakfast.

The Bottom Line:
I loved my stay at the Conrad Hong Kong, but some of the perks I had as a Hilton Gold may not apply to you. With that said, I think it's a fantastic hotel and a great way to enjoy Hong Kong.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 11 July 2014
Dear Valued Guest,

Thank you for your recent stay at Conrad Hong Kong. I hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. Thank you for your business, and I hope to see you again soon.

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 8 July 2014

I stayed here for 5 days in connection with a business travel and thoroughly enjoyed staying here. Best thing about Conrad is probably its location. Situated within the business district in line with JW Mariott, you can walk in and out through the plush Pacific mall and to the MTR. The hotel is quite tastefully decorated and rooms are large and well equipped. I had a complimentary wifi but not sure if they offer it as a standard package. The breakfast choice was wide spread and the food was tasty. The staff are polite and extremely accomodative (which of course is more or less the norms in most Asian countries) Overall I was quite satisfied staying here. Only one observation - maybe they can do something to improve the looks of reception area - it needs a bit of makeover to give that "Grand" look

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Dipbast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review, 8 July 2014
Dear Valued Guest,

Thank you for your comments about Conrad Hong Kong, and I hope you will stay with us again soon to experience smart luxury at its finest!

Kind Regards,
Thomas Hoeborn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Hong Kong

Property: Conrad Hong Kong
Address: No 88 Queensway, Pacific Place, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Admiralty
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Hong Kong
#18 Romantic Hotel in Hong Kong
#19 Business Hotel in Hong Kong
#21 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Conrad Hong Kong 5*
Number of rooms: 512
Reservation Options:
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Also Known As:
Conrad Hong Kong Hotel Hong Kong
Hong Kong Conrad

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