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“Trip to remember”

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Grand Hyatt Hong Kong
Ranked #16 of 718 Hotels in Hong Kong
Certificate of Excellence
Cebu, Philippines
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Trip to remember”
5 of 5 bubbles Reviewed 6 February 2013

My first travel outside the country was HK. Been so blessed to stay this very beautiful hotel. I'm like a princess served by my prince. Very nice, clean and extravagant. With very polite staff. The rooms were very clean. I had a very goodnight sleep. Our room was over looking the harbor, so it was very pleasant to see the lights and everything about HK. The staff were so accommodating.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mench2748
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,545 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (489)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Oakland, California
Level Contributor
201 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 3 February 2013

This beautiful hotel has the high quality service and amenities one would expect from a Grand Hyatt in Asia. Located right by the water, this place has gorgeous harbour views. It's a great way to experience the beauty of Hong Kong. The food here is excellent. I stayed a week and was never disappointed or bored by their delicious offerings. The beautiful bathrooms are particularly memorable -- with stunning gold-plated fixtures throughout.

Stayed July 2012, travelled on business
Helpful?
Thank PeanutButters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
83 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 3 February 2013 via mobile

The hotel is undergoing room refurbishment which is badly needed. My room although comfortable had a lot of marble and gold taps in the bathroom. Quite dated.

Service is good and the staff are very attentive wth excellent English. The spa was a highlight and the massage I had was excellent.

Breakfast was good but I would like to see it more like the W Kowloon breakfast which is hard to beat.

Stayed February 2013, travelled solo
Helpful?
Thank Moxo2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
105 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
4 of 5 bubbles Reviewed 2 February 2013

The Grand Hyatt Hong Kong is located in Wan Chai, near the water, adjacent (connected) to the Hong Kong Convention & Exhibition Center (HKCEC). It is a very nice business hotel, and has solid high quality service. It is also just around the corner from the Renaissance Harbour View Hotel Hong Kong (read my other review for that property: “A room with a view – Tips about the Airport Express” for comparisons to this hotel.

Getting there -- there are a number of ways to get to or from the hotel to the Airport.
1) Book a limo from the hotel itself -- HK$ 900 one way (~USD $115)
2) Take a taxi to or from the Airport - about $HK 375 (~USD $50)
3) Take the Airport Express Train (recommended) -- about $HK 100 (~USD $13)

The Airport Express is a train that leaves the Hong Kong airport every 10 minutes, and makes two quick stops (Tsing Yi and Kowloon) before coming to the Hong Kong side (which is where the Hotel is located). It takes about 24 minutes for the journey, and avoids any traffic issues. For many hotels, there is a free bus service at the Hong Kong Airport Express Station which allows you to get to the hotel for free. Unfortunately, the bus service does not exist to the Grand Hyatt, even though it does exist to the Renaissance Harbour View hotel which is just around the corner. I do not have a good answer as to why, other than it is highly likely that most clients of the Grand Hyatt are not going to take the Airport Express (public transportation).

There are taxis at the station Airport Express station and you can take a taxi directly to the hotel (~HK$45-50) one way and about 10 minutes. Total travel time to or from the Airport to the Grand Hyatt comes out to be about 45 minutes to an hour. If you are heading back to the Airport, just reverse these directions.

The cost of Airport Express is HK$100 for a one way ticket, but if you are traveling with a friend, or a group, there are group discounts available which are not well advertised. For two people, the cost drops to HK$ 80 and sinks further the larger the number of travelers. However, you cannot buy these at the machines -- you need to ask at the "live" counter with a real person. Just ask for a multiple person discount ticket.

The Star Ferry is located about 5-7 minutes by walk away from the Grand Hyatt and will take you to the Kowloon side for a bargain basement rate of HK $2.50 one way. The Wan Chai MTR (subway) station is only a 5 minute walk from the Grand Hyatt.

The Executive Lounge is located on both floors 30 and 31 and has a solid selection of food and beverages as well as a staff that can answer many if not all of your questions as a de facto concierge. The entire hotel, service levels, rooms, and fundamental quality are higher than that at the Renaissance Harbour View. My room was larger and more well appointed than the room I had at the Renaissance Harbour View, but as the title suggests, this comes at a price. At equal rates (or even a slight premium), take the Grand Hyatt over the Renaissance Harbour View, but of course, the trick is getting the same rate!

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ordflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putney
Level Contributor
90 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed 1 February 2013

All good - smooth check in, pleasant rooms, free wifi with corporate rate - worked well first time, great outside bar on the 11th floor, awesome pool, well equipped gym, and a top notch breakfast. Service with a smile throughout.

Note there are some renovations going on which cause some noise between 10am and 5pm, so if this is likely to bother you make sure you check with reception and ask for a room away from the renovations.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bainbridge Island, Washington
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 31 January 2013

This is our fourth stay in this Regency Club, the first more than 15 years ago, and it is still the most spectacular Club in the Hyatt System. Fabulous food and service makes it definitely worth the price. I would always stay here

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenwich, Connecticut
Level Contributor
130 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 bubbles Reviewed 28 January 2013

“The greatest attribute of this hotel is how dynamic it can be for a guest. As a home for some of the largest business conferences in the world, class and professionalism seem to be strong suites for this Grand Hyatt location. For the more casual traveler – not to worry, there are several amenities to make you feel as if you are on a relaxing retreat in the middle of Hong Kong. Business. Pleasure. Business and pleasure. Mix it up however you prefer!”

  • Stayed May 2012, travelled on business
    • Service
Helpful?
Thank Consigliera-S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Hong Kong

Property: Grand Hyatt Hong Kong
Address: No.1 Harbour Road, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Hong Kong
#12 Spa Hotel in Hong Kong
#15 Family Hotel in Hong Kong
#16 Luxury Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
Number of rooms: 542
Official Description (provided by the hotel):
Grand Hyatt Hong Kong is located along the waterfront of Hong Kong Island commanding views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 542 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel. ... more   less 
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Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt

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