My wife and I stayed in a Plateau Room on 11/F for 1 night on 5 July. We got a gift coupon from a dear friend, but the room rate is HK$7,000 per night on the rate card.
The view is good, facing central and upper Wanchai district. If it weren't for the eyesore of the construction site downstairs (the Shatin-Central subway line to be completed in 2018), the view will be perfect.The room is updated with a rather interesting layout, set in a birch light wood tone and dark marble. The bed / sleep area is on a raised birch floor platform. Instead of a couch, there are two tatami zaisu chairs and a small coffee table. The open wash basin and extra-large vitality station is a dream come true for ladies. Another feature is the glass shower and bath so that you can enjoy the Central view while washing the stress away. The highlight is the humongous built-in bathtub that accommodates a small family easily. But if you're going with a friend whom you feel shy showing your naked body to, give it a second thought. The toilet is in a separate room (without window) and there's a carpeted vestibule at the entrance for taking off your shoes. All the furniture is nicely tailor-made. But I don't dig the vertical wooden louvre shades at all. You can't completely push them aside or hide them, leaving a big wooden vertical column at the centre of the window that blocks the view.
The perk of staying on 11/F is that you can just walk out to the swimming pool on the same floor in your bath robe. However, don't be misled by the extra wide-angle shot in the profile photo. The pool is in organic shape, but the narrowest part is like 2 metres wide. It gets really crowded in the afternoon as it's shared by Renaissance Hotel next door too. There are definitely not enough lounge chairs and there isn't a system to identify which chair is vacant (as people just leave without removing the towels). We found out they gave away a free virgin mojito to all pool guests on their FB page. But their staff didn't seem to know about it at first. After checking, he told me it's served after 2pm and only upon request. If it's a giveaway, why don't you just automatically serve it whenever a guest comes in? Given the room rate, a virgin mojito really doesn't harm your P&L. I ended up ordering a draught beer (the server not knowing what brand of draught that was) for HK$90. The beer was lukewarm and disgusting. BTW, free icy cold Bonaqua water is provided in unlimited supply.
Our coupon included a one-hour massage session for two. The signature plateau course really isn’t our favourite treatment. The therapists are friendly and technically good, but the treatment itself is too mild to our taste. We did tell the therapist to go harder, but it’s hard for them to go hard when it’s mostly long lingering strokes. The floral tea and fruit tea after massage were great and it’d be nice to have those teas available in our room. The 60-min massage is listed HK$980 on the rate card.
The buffet breakfast (G/F cafe)
Nice mix of Chinese, Asian and Western food. Egg station, made-to-order waffles, noodles and juice bar are nice touches. There are many kinds of fruits, cereals, cheeses. Dim-sum is of excellent restaurant-quality, not cheap frozen stuff from most buffet.
We ate at Steakhouse in the hotel. Please read my separate review.
BTW, we may not look like locals, but it's really important that all staff assume all guests understand Cantonese. They didn't say anything terribly offensive, but the staff did refer to us as "they" 佢地 in our face... It doesn't sound as bad in English, but they might as well say "this lady and gentleman here" in Cantonese.
All in all, i'd recommend it if it fits your budget. And it's cool to swim amidst a concrete jungle sipping cocktail.
- Official Description (provided by the hotel):
- Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 545 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel. ... more less
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- Also Known As:
- Grand Hyatt Hong Kong Hotel Hong Kong
- Hyatt Hong Kong
- Hong Kong Grand Hyatt
- Hong Kong Hyatt